Cnr Albert And, Charlotte St, Brisbane, Queensland, 4000, AustraliaSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
106 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.6
Service9.1
Cleanliness9.3
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All reviews(106)
Positive reviews(22)
Reviews with photos/video(6)
Great location(10)
Awesome stay(8)
Friendly host(6)
Awesome rooms(5)
SEANIEBEE
Studio
Stayed in May 2025
Couple
50 review
9.5/10
Amazing
Posted on Jun 9, 2025
Stayed in the apartment-style room with kitchen and balcony. Right in the centre of the city. Clean and professional. One for the short list.
Guest User
Studio
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 29, 2025
Can not fault this hotel, we arrived early and the lovely gentleman at reception wiggled the rooms around and gave us an upgrade so we could access our room earlier. The room was spacious, clean and a stunning view. We often travel to Brisbane for medical appointments so we will be making this hotel our regular from now on. The location is all amazing as Queen st mall is the next street across.
JamesonFred
Studio
Stayed in Apr 2025
Business traveler
7 review
9.0/10
Great
Posted on Jun 6, 2025
Great Hotel, great service, good amenities. Definitely recommend for business trips.
Guest User
Studio
Stayed in Apr 2025
Solo traveler
16 review
9.0/10
Great
Posted on May 31, 2025
Staff were very helpful and accommodating. Would stay again if in Brisbane
Guest User
Studio
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 8, 2025
The room was great; view was very nice. Perfect location. Pool was really good and their sauna was arguably one of the best saunas that I have personally ever used: 10/10.
The traveler Phillip
One Bedroom Standard Apartment
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Jan 16, 2025
It is a conveniently located and comfortable accommodation. The space was spacious and very cozy, making it perfect for staying with family.
Guest User
Premium One-Bedroom Apartment
Stayed in Jun 2024
Family
1 review
8.5/10
Very Good
Posted on Jul 28, 2024
Excellent location. Walking distance to most spots. Great for short stay family!
Robbie au
Studio
Stayed in Nov 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 16, 2025
Great location in the centre of Brisbane.
Very clean and full of amenities.
The apartment was very big suitable for Family
Duckduckxx
Studio
Stayed in Jul 2024
Family
5 review
10/10
Outstanding
Posted on Sep 5, 2024
Love the location and set up by combining one studio room and one apartment for bigger family.
Fanni Nie
Studio
Stayed in Jan 2024
Family
13 review
9.5/10
Amazing
Posted on Feb 21, 2024
Friendly front staff, very convenient location 👍👍👍👍👍
Response from Property: Fanni thanks for the great review. We are delighted you loved our location and that you found our team very friendly.
Polka13
One Bedroom Standard Apartment
Stayed in Jul 2023
Family
10 review
9.5/10
Amazing
Posted on Aug 7, 2023
This is a perfect hotel if you want to stay in Brisbane city center! The room was huge (apartment style) and fits until 4 people (the sofa bed was queen sized). The view was wonderful and BEST location with that price. Next to the hotel was convenience stores, and near Queenstreet mall as well.
The heater didn't work at the first night, while the weather was 12°C. But the next day it worked, just not warm enough for us asians 😅, still 24-25°C. Good enough.
Breakfast was great, but we expected it to be a buffet breakfast, turned out it was a la carte style.
The staff were very kind to let me and my elderly parents check in early at around 12 PM, after 4 hours standing at the airport due to some problems.
Overall, very nice experience.
Response from Property: Polka13 thank you kindly for your wonderful review. We are so appreciative of your positive feedback and we do hope you will come back and visit us again in the future.
Hans
Studio
Stayed in May 2024
Couple
2 review
9.0/10
Great
Posted on Jun 8, 2024
Comfy bed, quiet and spacious room with a nice street view.
Anonymous User
Studio
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 7, 2025
The room price/performance ratio exceeded expectations, and the service attitude was also very satisfactory. The high floors offer a city view, and it is about a 10-minute walk from Central Station.
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AnnieChu
Studio
Stayed in Jan 2024
Couple
15 review
9.5/10
Amazing
Posted on Feb 29, 2024
The location is very ideal. You can take the airtrain from the airport to the hotel and get off at the central station. It only takes about ten minutes to walk there. A few minutes' walk from the hotel is Queen street Mall. It is very convenient to buy food and play. The only thing is that the flower drying is not movable and the water power is not enough.
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RYU HOMIN
One Bedroom Standard Apartment
Stayed in Feb 2024
Family
9 review
10/10
Outstanding
Posted on May 16, 2024
I made a reservation with breakfast included and it was good value for money.
If you request breakfast, you can enjoy the brunch menu + drinks at the cafe on the first floor.