Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 29, 2025
KylieLuk
Wonderful location, just few mins walk from old town. Hotel is neat and clean. Although have a tiny problem of the bathroom, staff are super helpful and offer instant solution and arrangement without any delay. A pleasant stay in this hotel!
Show more
Price per night from:AED 527
Posted onJul 16, 2026|Classic Twin Room
松ゆこThe hotel is conveniently located near the station and easy to find. Check-in and check-out were smooth and pleasant. They readily held my luggage after check-out, and the ticket-based retrieval system gave me peace of mind. Water dispensers in the lobby and elevator halls on the guest floors were a great touch, allowing for free refills. The breakfast offered a wide variety of dishes, and there was plenty of seating, making for a relaxed meal.
Show more
Price per night from:AED 310
Posted onJul 11, 2026
Guest User
I've stayed at this hotel in Berlin before, and the service there was much better than in Warsaw. Here's my experience:
1. Three couples, including us, booked three rooms for three nights. On the first night, I scraped my face on a poorly designed cabinet. Luckily, as an aromatherapy teacher, I always carry essential oils for first aid. To my surprise, my husband then bumped his head on it. We reported it to the front desk, but there was no response the next day. When I called to follow up, they said they would deal with it tomorrow. As expected, nothing was done, and no one got back to us until we checked out. The other two couples also bumped their faces or heads (as shown in the pictures).
2. In the buffet restaurant, the servers cleaning breadcrumbs from tables would just sweep them onto the chairs with a napkin. This level of service definitely needs more training.
3. In the morning, I ordered an omelet. The chef seemed inexperienced. When I asked for more mushrooms, she actually asked me, ”Do you want two omelets?” I said just one. She then replied, ”This is how much mushroom you get for one serving.” I explained that I liked mushrooms and asked her to add a little more, and she grudgingly added a tiny bit. I don't understand their logic; I only asked for onions, mushrooms, and a little tomato, nothing else. Isn't it a buffet? On the second morning, my friend went for an omelet and was told they were out of onions, with a shrug! This was at 9:00 AM, and breakfast didn't end until 10:30 AM!
Overall, the service attitude was good, but the spirit of service was lacking. Everything felt like a perfunctory effort to get by, which is a real shame. I won't consider staying here again and certainly won't recommend it to friends.
Show more
Price per night from:AED 456
Posted onAug 7, 2026|1 King Bed Premium
Yeva_shineExcellent hotel and location, but disappointing check-in experience.
The hotel itself is beautiful, very comfortable and perfectly located. The facilities are excellent, the room was lovely, and overall the property definitely lives up to the InterContinental standard.
Unfortunately, my impression was affected by the check-in experience. Check-in only starts at 3 PM, yet there was a very long queue and the process was surprisingly slow. After travelling, having to spend so much time waiting just to receive the room key was frustrating and not what I would expect from a five-star hotel of this level.
Apart from this, I really enjoyed my stay and would happily return — I just hope the arrival experience can be better organized in the future
Show more
Price per night from:AED 481
Posted onApr 13, 2026
Izab.Ella
The hotel is beautiful and clean. We have not checked out the swimming pool and the terrace nor had a breakfast there, so can’t say anything about those really.
We booked a room with a king size bed and were first assigned one with two single/twin (?) beds which were pushed together. The receptionist informed us there is no guarantee you will get a bed which you have originally booked in the app, but ended up giving us an upgrade for a room with a river view and a king size bed.
Show more
Price per night from:AED 283
Posted onApr 14, 2026
Luca9006
This hotel boasts an unbeatable location right in the heart of the city center. All the major attractions are within walking distance, making it incredibly convenient for sightseeing and getting around. Downstairs, you'll find a hub of various dining options, so everything you need for food, drinks, and entertainment is right at your fingertips. The hotel itself is upscale and grand, with sophisticated and stylish decor. The rooms are spacious and comfortable, and the bedding is wonderfully soft, ensuring an excellent stay. It's perfect for both holiday getaways and leisure trips. Highly recommended!
Show more
Price per night from:AED 446
Posted onJun 28, 2026
Hwang DanaI stayed at this hotel for a one-night layover, and for that purpose, I would definitely recommend it. I had read reviews saying it was about 20 minutes from the airport, but it was much closer than I expected. Using the Bolt app, our taxi from the airport to the hotel cost 30 PLN (Polish złoty), and our pre-booked Bolt ride back to the airport the next day cost 46 PLN. Both journeys took only about 5–7 minutes, making this hotel a very convenient option for an airport layover.
We requested a late check-out, and although usually it depends on room availability, we were lucky, and the hotel kindly allowed us to stay an extra two hours free of charge. This was greatly appreciated since our flight was later in the day.
The staff were friendly and helpful. They even gave me directions to the nearest convenience store, which was about a 10-minute walk away easy to find and perfect for buying snacks and drinks, they even sell cooked meals such as sandwiches and other ready-made meals. There is also a self-service convenience store just a 2-minute walk from the hotel, but unfortunately, we couldn't use it because entry requires registration with a Polish (or a limited number of other countries') phone number to unlock the door.
The hotel has a restaurant where you can have dinner from 5PM to 10PM. While the food was decent, it wasn't quite to our taste and it is a bit expensive; also the staff didn't speak much English.
The room was small but perfectly adequate for two people staying overnight. The bed was comfortable, and we had a good night's sleep. One thing I particularly enjoyed was the excellent water pressure in the shower.
Overall, it was a convenient and comfortable choice for an airport layover, and I would happily stay here again the next time I'm in Warsaw.
Show more
Price per night from:AED 233
Posted onSep 27, 2025|Standard Double Room
Guest UserThe location is fantastic, very close to Warsaw's Old Town, making it super convenient for getting around. The surrounding area is also great for a stroll, with lovely scenery! The breakfast spread was quite rich too, with plenty of choices!
Show more
Price per night from:AED 236
Posted onJun 22, 2026
Guest UserSince it's a business hotel, everything is streamlined, with no frills. The staff barely does anything. The room was very dark, and there's a mysterious pillar in the middle of the room, making it feel even smaller. It's tolerable for a short stay. The location is terrible; you're forced to take a taxi everywhere. The tram only goes in directions that aren't convenient for tourists, so I didn't use it. Plus, there were lots of kids, like on a school trip, running wild in the hallways and making a lot of noise. I wish someone had told them to quiet down.
Show more
Price per night from:AED 56
Posted onJul 6, 2026
Guest UserThe room is on the small side, a bit cramped, really only suitable for one person. On the plus side, it's clean and tidy. Breakfast options are a bit limited and don't change much day-to-day. There's a small supermarket and plenty of restaurants nearby, so dining is convenient. It's also close to the EXPO, about a 15-minute walk. The only downside is that the subway construction nearby makes the area a bit dusty.
Show more
Price per night from:AED 191