Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 24, 2025|Deluxe Room
Anonymous UserWe truly loved our stay at this hotel, and one of the highlights of our experience was how accommodating and approachable the staff were throughout our visit. From the moment we arrived, they made us feel welcome and well taken care of. We were especially touched by the thoughtful welcome greeting prepared in our room, complete with roses and a handwritten birthday note. This small but meaningful gesture really made our stay extra special and showed how much the staff values their guests, which we genuinely appreciated.
Since we were traveling as a family, it was also wonderful that the hotel was able to arrange the first two rooms as connecting rooms for us. This made our stay much more convenient and comfortable, especially when traveling with family members. The rooms themselves were very clean, well maintained, and relaxing, which made it easy to feel at home during our stay.
The hotel also has a swimming pool that guests can enjoy, which is a great added amenity. While we understand there is a reminder that there is no lifeguard on duty, we do hope that in the future they might consider having one available for added security, or at least someone who regularly checks on guests using the pool, just to ensure everyone’s safety. Overall, we absolutely loved our stay here. The combination of excellent service, clean rooms, and a welcoming atmosphere made our experience truly memorable. We would definitely come back again and highly recommend this hotel, as both the staff and the place itself are simply amazing.
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Price per night from:€43
Posted onJun 13, 2026|Executive Twin Room
Lalain BriosoWe had a wonderful stay at Privato Hotel. The location was perfect for us.. only about a 3-minute walk to the wedding venue we attended, which made everything very convenient.
What impressed us the most was the excellent service provided by the staff. Everyone was friendly, courteous, and accommodating, from the security guards to the front desk team and housekeeping staff. They were always ready to assist with a smile.
We also appreciated how quickly our requests were fulfilled, such as providing extra coffee, sugar, creamer, and a garment steamer. Most importantly, they honored my special room request for a room near the bride and close to the elevator, which made our stay even more comfortable and stress-free.
Thank you, Privato Hotel, for the exceptional hospitality. We highly recommend this hotel and would gladly stay here again.
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Price per night from:€25
Posted onJul 9, 2026
MisisCWe absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service.
We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues.
Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong.
The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued.
We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place.
Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel.
When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have.
It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.
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Price per night from:€68
Posted onJul 15, 2026
Anonymous UserWould not recommend staying at this hotel. When we checked into our room, we found out our bathroom door would not close at all, it would open by itself which is obviously a privacy issue. The towels were black with holes in them and the toilet seat was completely detached from the toilet. We asked for a transfer and so we got transferred to another room in the same category. This second room came with its own problems but mainly a leaking AC. It leaked overnight all over our shoes to the point that there was a puddle in the room. Again we asked for a transfer and the duty manager called Susan I believe offered us a free upgrade so credit given to where credit is due. Susan along side most of the staff were nice and always willing to help out. The breakfast options were very very disappointing, food was cold and very little verity. In terms of location the hotel sits at the crossroads of the two metro lines so its relatively easy getting to and from central manila but still takes about 45 minutes by train and 90 minutes by taxi.
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Price per night from:€20
Posted onMay 26, 2026|Premier Room
JesmieThe hallway leading to the room smells bad and dirty. The CR has smell (sumisingaw) also. The sink in the bath floor has no cover and unsanitary. Animals and insects can get in through the open drainage.
Room service is 24 hours. I was able to request a thrash can, slippers, and hot water at 3am. I was too exhausted from travel that I immediately slept after arriving. It was already dawn when I noticed that there was no thrash can and slippers.
Staff are courteous and responds quickly to requests.
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Price per night from:€14
Posted onSep 16, 2026|Premium Room
Anonymous UserHad a pleasant and relaxing stay at Astrotel Cubao. The staff were nice, accommodating, and courteous throughout my stay. The room was clean, comfortable, and quiet, making it a peaceful place to rest.
The location is also very strategic and convenient, with easy access to nearby establishments and transportation.
Overall, I had a great experience and would definitely consider staying here again. Thank you, Astrotel Cubao, for the wonderful stay!
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Price per night from:€7
Posted onJul 1, 2026
Anonymous UserI enjoy all their aminities specially the gym,everytime im on vacation i always book this hotel for my staycation, All staff are humble and respectful,thank you winter hotel staff for your kindness
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Price per night from:€12
Posted onAug 8, 2026|Superior Queen Room
Guest UserThis hotel hits the mark for a basic, practical stay. It skips the luxury frills of higher-end hotels, but it delivers on cleanliness, location, and affordability. Perfect for short trips or budget-conscious travelers who just need a reliable place to sleep and recharge.
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Price per night from:€17
Posted onSep 18, 2026|Family Queen Studio With Sofa Bed
Guest UserEverything is good except for the small cockroaches crawling around the room. I also suggest replacing the old shower curtain with a much longer one so that water won’t splash all over the bathroom floor.
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Price per night from:€14
Posted onDec 19, 2025|Deluxe Queen Room
Emma MaestroStayed at Camelot Hotel for our Christmas party and loved its vintage charm. The wooden furniture is well preserved, and the nostalgic lobby with Camelot-era décor gives it a unique feel. Plus, the location is great—just walking distance to HYDRO and Starbucks. Very convenient and memorable stay.
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Price per night from:€20