Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMar 14, 2025|Basic Quadruple Room, 4 Bedrooms
Guest UserRoom
The room was spacious and clean. The furniture was stylish and made me feel relaxed. The presence of a sauna was a big plus. Having the toilet separate from the bathroom was also nice.
Location
I think it's in a good location for sightseeing in the city.
Also, since the hotel is on the 8th floor of a department store, it was convenient for eating and buying souvenirs.
Parking
I parked in the adjacent multi-story parking garage. There was a connecting walkway, so getting around was convenient.
Show more
Price per night from:DKK 914
Posted onFeb 1, 2026
Guest User
The facilities are amazing and the onsen was super clean the food was great as it can be! I would totally go back. I just hope they have options for travelers with dogs. Where they have beautiful garden to walk around and if dog was allowed the stay would be more efficient and comfortable. Amazing place!
Show more
Price per night from:DKK 2,014
Posted onFeb 13, 2026
Guest User
I was very impressed with this hotel as I had read some reviews that mentioned it is a little older than the average property but it was sparkling clean with lovely facilities and guest rooms. The location is perfect for visiting the three famous onsen hot springs facilities and the hotel actually provide special clothing to make visiting the onsens easier and more authentic. Parking is available for a fee and there is a small restaurant/bar onsite. This is a ripper of a hotel.
Show more
Price per night from:DKK 402
Posted onApr 18, 2026
Anonymous User
I stayed here as part of my Tokyo Love Story pilgrimage. The facilities, hygiene, and environment were all absolutely perfect, truly impeccable. The only issue was that when I booked, it showed no breakfast included, but the reservation slip provided by the front desk indicated breakfast. I returned the breakfast voucher to the front desk and asked them to double-check, as 3000 yen isn't a small amount. The front desk said they would verify and call my room, but I never heard back, even until check-out. For a hotel of this caliber, I really think this is unacceptable, especially since this was the part I was most looking forward to in Matsuyama. However, despite this minor flaw, the rest of my experience was absolutely perfect.
Show more
Price per night from:DKK 427
Posted onApr 22, 2026|Standard Double Room
Poon Teck-SeongStaying in Comfort Hotel Matsuyama was one of the best experiences I had for my trip in Shikoku. Here are what I like about it:
1. Spacious room and new facilities (the hotel smells good as well haha)
2. Excellent location with nearby tram & train stations and 7-11 stores.
3. Great breakfast & friendly staffs.
I will definitely stay here again if I ever come back to Matsuyama.
Show more
Price per night from:DKK 392
Posted onNov 6, 2023|Japanese-Style Standard Room-Non-Smoking
Guest UserWe wanted to experience Dogo Onsen and this was a great choice (albeit expensive because it was a holiday weekend). The hotel is lovely and the service is beyond excellent. The staff was super kind as we are English speakers. Plus, we really enjoyed the hotels onsens better than the ones in town (the Dogo Onsen is being renovated and only one room was open for each gender; the same was the case with the Annex). The hotels onsens were lovely and the private outdoor onsen was a really lovely experience. We also took advantage of their convenient bus service into town although it’s only a 10 minute walk and we walked multiple times. Highly recommend!
Show more
Price per night from:DKK 1,188
Posted onDec 23, 2025
Guest User
It was really clean and comfortable to stay in, and the new design made it really nice. It was really great to have good memories and a comfortable stay on my first trip. I recommend it to travelers who come to Okinawa right in front.
Show more
Price per night from:DKK 283
Posted onDec 5, 2025|Twin Room
Anonymous UserThe hotel is not close to Dogo Onsen street and you will need to drive or get a taxi if you want to go there. There are no restaurants or shops nearby the hotel. There is a walk nearby the hotel you can take which offers nice scenery in the woods. The hotel looks a bit dated particularly the bedrooms and the corridors. I asked for a quiet room facing the mountain instead of one facing a busy road and had to pay an additional 2200 yen. The hotel has a number of onsens and I like the outdoor ones best. The buffet dinner and breakfast offer good selection and I particularly like the dinner which offered nice teppanyaki beef and sushi.
The hotel reception staff spoke very little English and the hotel did not reply to an email I sent them asking for transportation information to get to the hotel.
There are buses near the hotel which go to Matsuyama and Imabari but they run infrequently.
Show more
Price per night from:DKK 749
Posted onMay 11, 2026
Guest User
Location is great! Less than 5 minutes walk to Matsuyama JR station. There was no staff at the counter in the morning. Although you can contact them with phone call, it's inconvenience for foreigners. I arrived in the morning and needed luggage check-in. Ended up leaving my luggage by myself in the corner of the lobby where several other luggages were left. Good thing there is 24hr video surveillance pointing at the luggage area and one can chain-lock the luggage to the rail shelf. Suggest to bring a chain-lock if you need to leave luggage there.
Check-in was easy and staff was friendly. Room is accessed via physical key, not RFID card like commonly seen today in hotels.
I booked single room. There is no tea kettle, tea bags, coffee, or drinking water inside the room. All those ammenities are at the lobby. Hot/cold water is only available from a portable water dispenser. I was really surprised that it is not allowed to refill the water with your own bottle (or any resuable bottle). The staff told me it is for hygenie concerns. One can only use the provided tiny paper cup (50~70ml in volume) to get water or make coffee/tea. And it is not allowed to eat/drink in the lobby area. So you have to hold the tiny cup and go back to your room to consume it. Very inconvenient to me.
They offer 2 kinds of set menu for breakfast: chicken congee and sea bream rice soup (Tai-chazuke). I had the later and it was delicious.
Overall, the stay met my expectations with price I paid except for the inconvenience in getting hot water for making tea or coffee myself. If I ever travel to Matsuyama bymyself again, I'll definitely consider staying in this place again. But I won't recommend it for couple or family stay though.
Show more
Price per night from:DKK 115
Posted onMay 1, 2025|Comfortable Couple Semi Double With Bath-Non Smoking
Guest UserOutstanding location, easy walking distance to the JR train station, so your access out for island day trips like Kashima or Gogoshima is easily sorted. Of course it's also close to Matsuyama Castle, the nearby park, and to other public transport.
The hotel is very clean, the staff is very friendly. No native English speakers, but they were good enough at communication that check in and check out were completely without issue.
The bath robes in the room were a nice touch.
Show more
Price per night from:DKK 212