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9.7/10
Amazing
AAshauk88One of our best stays during my time in Japan! The staff were very friendly. She shared with us where we should go for onsen, dinner and places to visit. Breakfast was simple but very hearty. We are touched that they considered our food restrictions and adjusted accordingly. Very thoughtful! We could also use the yucata and jacket to walk around town. Love this experience very much! The onsen is also lovely. We highly recommend this place and will definitely come back again. P.s they don't have yamato service if you need to deliver your baggage.
曾曾Gero Hongyekan Wanboting is really great! In Japan's three famous springs, Geroizumi, the service is very good. There is an open-air bath on the roof of a sister hotel, and there is a car to pick up and drop off at any time from 9 to 12 in the evening, which is very convenient. The water quality is so good, the sun that soaks up the skin will slide down when it falls on it. A wonderful hotel experience! The beauty at the front desk drove me out to buy urgently needed products when I was in an emergency. Every detail was great. The Japanese-style room was also spacious. I really like this place. I will definitely go again if I have a chance, and I will definitely stay here again. hotel. Breakfast is included, and the environment and ceremony are very beautiful! The hotel itself has indoor and outdoor hot springs. When it snows, get up early in the morning to soak in that outdoor hot spring, which is quiet and beautiful! Its sister pavilion has a very strange inclined elevator, and the hot spring water is the smoothest I have ever soaked in.
GGuest UserIt’s a small Onsen with few rooms but that made our stay more relaxing and comfortable. Attentive services with an eagerness to explain everything to you despite the language barrier. The outdoor private Onsen was a plus that we enjoyed very much. The downside was the aged room and toilet we got. However, this was compensated by the food that was absolutely fantastic and unsuspectly filling 😋
GGuest UserBefore my trip, I booked a quadruple room at the Suimeikan hotel in Gero, Japan, through Trip.com. The booking confirmation stated '2 floor mattresses,' but the pictures showed two beds. I assumed the room configuration would be two beds and two floor mattresses. However, the front desk assigned me a room with four floor mattresses. I felt this wasn't what I had booked, and after almost an hour of fruitless discussion with the front desk, they insisted this was the room type I reserved. They said if I wanted a room with two beds, it would be considered an upgrade and require an additional payment of 17,600 JPY for two nights, which I obviously couldn't accept. Ultimately, I had to call Trip.com to complain. Trip.com's communication with the hotel also led nowhere, and in the end, Trip.com covered the cost. I really have to praise Trip.com's service here; their response to my complaint was very quick, and their solution after failing to negotiate with the hotel was decisive. I'm very satisfied with that, which is why I typically book all my travel through Trip.com. While their prices might sometimes be slightly higher than other platforms, their after-sales service is absolutely reliable. When issues arise, you realize that this slight premium is definitely worth it.
GGuest UserThe hotel is close to the river, a little distance from the Gerv Hot Spring Street, the gate is closed at 6 pm, it is not convenient to enter the door, the dinner is actually Western food, not very delicious, the double room is a 150 bed, friends travel is not convenient, 2000+ room rate is not recommended to live here, hot springs are OK, It is the most cost-effective hotel on this trip to Japan.
橙橙色空間Gero Onsen is located in one of Japan's three most famous hot springs and is famous for its high-quality hot spring water and beautiful natural environment. I had a great experience staying at a traditional ryokan in Gero Onsen.
First of all, the hotel's architectural style combines traditional Japanese aesthetics with modern comfort facilities, making people feel a strong Japanese style as soon as they step in. The service staff at the hotel were very warm and friendly. They provided me with attentive service in fluent Japanese and some English, making me feel at home.
Next is the hot spring experience. The water of Gero Hot Spring is clear and rich in minerals, which has a good nourishing effect on the skin. I particularly like bathing in the open-air hot springs, especially at night. While enjoying the warm spring water and looking up at the stars, the feeling of tranquility and relaxation is indescribable.
Dinner is another highlight. The kaiseki cuisine provided by the hotel is exquisite and delicious. Each dish is a work of art. It is not only delicious in color, aroma and taste, but also has fresh ingredients, which fully demonstrates the charm of Japanese cuisine.
Overall, my stay at Gero Onsen was very good. I was deeply impressed by the hot springs, service and food. It was an unforgettable travel experience.
GGuest UserThis is the best onsen hotel we’ve stayed in, among those we’ve stayed in for the past 12 years! We stayed here for 2 nights.
We’ve extremely grateful to the hosts for their outstanding service and hospitality from the heart. Loved the thoughtfully varied menu for each meal.
The establishment is spotlessly clean and excellently maintained. Each morning, our towels and yukata (hotel gowns) were replaced. So were the amenities ( fragrant green tea packs, snacks). The housekeeping staff even offered to mop our rooms after only one night’s stay.
The wifi was also fast and sustained well in the guest room and public lounge areas. There are facilities to cater to a wide range of age groups from seniors like us and children too. There were ample resting chairs in the lounge and on the way to the historian’s well as guest rooms.
The best facility was the hot springs! They are
exactly as depicted in the hotel website. Numerous indoor pools of various temperature all have the renowned ‘beautifying’ odorless alkaline water. My skin felt so smooth and moisturized after only one soak.
What’s more the hot springs stay open for in-house guests from 10.30 am to 11 pm and day-trip visitors from 10.30 am to 8 pm. In-house guests can also use the hotsprings early from 6 to 9 am. There is a European dry sauna as well as wet steam rooms in both make and female hotspring areas.
We would love to stay here again!
BBrianLau1006First, the food was pretty good. You can pre-order an extra menu for dinner; check the hotel's official website for details. Both dinner and breakfast are buffet style, and you can sit anywhere.
The hotel's location is a bit inconvenient; the entire walk from Gero is uphill and exhausting. You can book a shuttle bus or take a taxi; it's about a 3-4 minute walk.
This time, I chose a room with a private open-air hot spring bath, which was very comfortable. The large public bath on the second floor is also quite spacious.
The hotel has a complimentary relaxation area where you can sample plum wine and fruit juice popsicles. There are massage chairs on the first floor for 300 yen for 15 minutes. The lounge on the second floor has complimentary foot massagers.
WWilliamW1999In fact, it is actually the other hall of Yating. There are 8 rooms in total, each with a private soup pool. When checkingin, there is an exclusive butler to guide all the way. 2.7 points are absolutely not allowed. Dinner is also very good.
What’s the typical price for hotels with Breakfast in Gero?
For hotels with Breakfast in Gero, the average price on weekdays is RUB 25,745, and the average price on weekends (Friday–Saturday) is RUB 29,746.
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