Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.4
Service8.4
Cleanliness8.5
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All reviews(107)
Positive reviews(6)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Superior Two Double Room
Stayed in Nov 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 19, 2023
The staff were very helpful and they upgraded us to a lovely spacious room with a fabulous view! The hotel is in a great location. Walking distance to the Pacific Mall, the museums, Newbury St.and many restaurants around. The Lucy Bar and Restaurant inside the hotel is excellent and the food was great! I recommend this hotel to everyone and will definitely stay there again.
MrsMusicLady
Superior Two Double Room
Stayed in Nov 2023
Family
1 review
10/10
Outstanding
Posted on Dec 20, 2023
Beautiful and clean hotel in a great location. Very close to the train station. Breakfast was a bit pricey. Staff was friendly and helpful.
Guest User
Superior King Room
Stayed in Oct 2024
Business traveler
3 review
10/10
Outstanding
Posted on Dec 19, 2024
I stayed here for the Boston Career Forum job hunting. I stayed for 4 nights, and the room was clean every day, I didn't hear other people's voices, and I was able to use the gym without it being too crowded. I was also grateful for the ducks in the bath as an amenity, which helped me relax after the stress of job hunting.
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Guest User
Preferred King Room
Stayed in Jun 2024
Family
19 review
2.0/10
Posted on Jul 28, 2024
There is not water every day. The concierge was very enthusiastic after I gave a tip. They helped me call a taxi, but the taxi was in very poor hygiene and drove very recklessly. They also asked for a 20% tip.