Pet friendly Hotels Birmingham

The location was in a prime spot. Next to all the main shopping and Christmas market areas. The room was modern, spacious, and very clean. The kitchenette was well equipped for self-catering if required. The staff were lovely, friendly and helpful. Although no parking on site, they have a deal with the nearby car park for £5 for 24 hours. The car park was safe and secure, and it was located a few minutes away. Overall, it was an enjoyable stay. It's definitely a consideration for future trips.

It was such a lovely and welcoming a**osphere! We stayed in a standard superior room. The room was very clean. Bed was very comfortable. Even though our room was close to the railway, we did not have any issues when trains passed. Bathroom was a bit cold but it was not a problem. We'd like to thank them for listening to our preferences for the room and their prompt replies.

The room was too cold during the winter.. the heater is not strong enough. Not suitable for those who are not able to tolerate the cold weather.

The budget IBIS is exactly that. But it’s functional and clean and somewhere to crash out for an evening. This would have had an excellent were it not for the comfort cooling system not working and the toilet fixtures falling off the wall (both reported to reception desk).

The hotel is amazing We have encountered a payment issue with their hotel supplier ( hotel beds ) however Trip staff helped to solve the matter promptly .

I stayed here by myself on a Friday night having booked a room only a few days in advance via ***********. I thought the price I paid was quite reasonable. The hotel is very centrally located and easy to find. There isn't any parking according to the *********** listing but it's very close to an array of public transport options and has several NCP car parking options nearby. The reception / bar staff I encountered were all super friendly and helpful. The bar and 1st floor bar / lounge area are really nice. Very good decor, comfy seats, plenty of screens showing the football and even a free to use pool table, shuffleboard and darts board. A big negative was the drinks prices - extremely overpriced (nearly £8 for a regular bottle or Corona is excessive). The rooms were clean, comfortable and well equipped. The bed was comfy and the room was very spacious. An iron + ironboard in each room would be a welcome upgrade. The shower was excellent - very good water pressure and the rainfall shower was a nice touch. Complimentary bottle of water in the room. I think they need a door or shower curtain because the design of the bathroom meant half the bathroom floor ended up soaked when you use the shower. Overall, this was a good centrally located hotel and I would happily stay here again.

Hotel is little bit old but location is really good, very close to the Birmingham New Street station. Convenient transportation. Birmingham China town is nearby.

We stayed in a one bedroom suite for 2 nights, on the fifth floor, with a 2 year old toddler. Overall our stay was ok, the apartment had what we needed, was well located and noise was minimal at night. Cleanliness was ok but could be improved eg stains on armchairs in living room, dust on shower curtain rail. Good range of items at breakfast. However a couple of issues we flagged to reception: At the breakfast buffet on our last morning, I filled up my toddler’s milk cup with milk from the fridge, before passing it to another guest, and then filling up his cereal with the same bottle. Luckily, before he’d drunk much of the milk, the other guest came over to tell me she thought the milk was off and had seen me fill up a sippy cup with it. My husband tasted it and confirmed it was sour and fizzy. I went to check the fridge and there were several bottles of milk that had gone past their clearly stated sell by dates, including one that didn’t have a cap on. I immediately told breakfast staff who had been moving bottles around with ample opportunity to check dates, and didn’t receive an apology. Later we told reception, they apologised but no remedial action offered. Had the other guest not informed me, my son and other guests could have been very sick. Staff need to be trained to check sell by dates on items at offer at breakfast, before putting them out for guests to use. We had another issue with the travel cot supplied, it didn’t have a proper mattress, just a folded up board. Reception did offer to bring up towels/sheets to fold and act as a mattress but I thought this was poor. We ended up buying a travel cot mattress for our stay. These combined issues affected our stay so can’t give more than 2 stars.

Shane was really helpful in suggesting food and drinks and it was a nice, relaxed environment at the bar for our food. The food was well presented and tasty. The superfood salad was really nice. Definitely have the extra chicken. The desserts were also excellent. Sticky toffee pudding and chocolate brownie were also great. Would recommend it for a relaxing drink and food. Great service. Shane and Jessica were really nice.

Only stayed in this hotel for one night but can't fault it at all. Double rooms are not massive but very comfortable and contain great little touches, The free chocolate and drinks provided are a touch that probably doesn't cost the hotel a lot but is a welcome relief from the profiteering vibe most hotels portray. The hotel also has a built in chrome cast to the TV so you can cast over your own Netflix or Disney plus shows. I would also like to mention that despite the fact it seems to cater for a significant number of guests every morning the breakfast is exceptional and brought on order. (a little tip is you can ask for a cappuccino in the morning rather than the tea or coffee initially offered). Hotel is also in a great location near to a lot of nice bars and restaurants and although it doesn't have parking, the train station car park around the corner is reasonably priced and secure. Would definitely stay again and recommend.