Naps Inn Serviced Apartments Reviews

Unfortunately, the experience fell far below expectations for the following reasons: 1. Cleanliness Issues: The room was not clean upon arrival. We found multiple hairs on the bed linens, significant dust throughout the room, and an unvacuumed carpet that was visibly dirty. The coffee table had water marks left by previous guests. 2. Service Challenges: Attempts to cancel the remaining nights of our booking were denied by the hotel, and no one responded to my efforts to resolve the matter. 3. Check-In Difficulties: The check-in process was particularly challenging due to the absence of a reception desk and delayed responses from staff. 4. Disruptive Maintenance: During our stay, staff entered the room to fix the bedroom door lock. This caused noise and additional dust, further disrupting our experience. Overall, the conditions and lack of service made our stay unpleasant. Not recommended.

Walking distance to Villa Park but nothing else close & there was no service when I got there had to call twice for someone to let me in & I couldn’t get hot water I called, texted & emailed & I’m still waiting for a reply I wouldn’t stay there again.

Nice and neat apartment. Could do with some entertainment though, like a bigger tv set and active customer service. Asides that, i had a great stay

Thia place is an hidden gem. Once you get over the access to the building etc I could not fault the apartment. It is clean modern and had everything I required for my stay. The woman on reception wss patient whilst I got to grips with the front door code. Car park is small but I managed to get a space. I would recommend Naps Inn great value for money.

Paid for riverview apartment but there is no river so wrong information first of all, No apartment number mention on booking so it's easier to management to put you any room which is low price.

Overall good but the availability of network and WiFi is very bad.

The bed is incredibly small. The so called sofa bed is so soft and sunken you wouldn’t be able to walk next day if sleeping on it overnight. There’s no hot water, only borderline warm shower. It says including parking but there is no space, all filled up, only a handful of parking and first come first serve. No air conditioning or fan in the hot weather . No customer service. Smell like **** in the hallway and reception. Do not recommend, won’t come again. Do not worth money.

Lovely place and I will surly visit again

The property is in need of renovation. The traffic noise is annoying because of poor window sealing.

Clean with all the nessacary things supplied. You'll have to wash all the dishes or you'll be charged. The place is on the ground floor and very close to the main road so you can hear quite a bit of noise at night. Service was a bit lax. We've called the provided number for two days before getting the check in details. But the details provided were clear and easy to follow.

I enjoyed my stay in the room love everything about the setting hopefully vist soon when am in town again

The apartment is not worth it. We felt very uncomfortable because of how dirty it was, and the apartment was in very poor condition. You can hear all the traffic, the soundproofing of the windows does not exist. I don't recommend it to anyone.

Just like the pictures, checkin was easy and very informative, all the details was given on the day well in advance. Always had a number to be in contact with whenever I needed.

What a lovely little apartment, home from home. Location was perfect just a short drive to everywhere. There is a convenience store, pharmacy and fast food place 1 minute away so really handy if you forget anything. Everything was perfect host was fast to reply and even gave us early check in 🥰