Sercotel Hotels in Bilbao

The location is very good opposite the British Palace, it is convenient to go to the old city, not far from the surrounding subway, you need to go to the airport to change to a point, about 20 minutes. The room was small but clean.

Good location, easy to get everywhere of interest just by walking. Staff were lovely, warm, friendly and helpful. Good sized room and bathroom, but there was a massive pillar right in the middle of the room which was quite awkward. Had the room at the start of the corridor near the lifts so it was a bit noisy at times. No tea or coffee facilities in room, which feels like a bit of a basic. Went out for breakfast rather than use the hotel facilities as there's plenty of options about. Only there for 2 nights so didn't seem worth kicking up a fuss about any stuff. OK for overnight but not a long stay from what I saw.

The hotel is in the city center, nearest to the train station, and there are many dining halls nearby. It is convenient and the front desk service is very attentive. When I booked the car rented at the train station online to pick up the car, I found that the car rental shop was now There is no service for decoration, only a piece of paper is posted to tell you to take a taxi for 15 minutes to go to the city center branch to pick up the car. It immediately caught fire. Due to the inconvenience of a lot of luggage, I went back to the hotel for help. The guy at the front desk called me very well The car rental company talked for a long time and asked the car rental company to drive to the hotel to pick us up and pick up the car. This front desk clerk is really much, really a five-star service!