Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.4
Service9.4
Cleanliness9.4
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All reviews(6)
Positive reviews(3)
Negative reviews(1)
Guest User
Stayed in Mar 2024
Other
10/10
Outstanding
Posted on Apr 8, 2024
Great hotel, one of my favorite places in Białka! Very nice service, cleanliness at the highest level. Everything necessary for a pleasant and peaceful stay is available on site. Comfortable beds in the rooms, very good breakfast, you can feel that many dishes are prepared "home-made" on site. An interesting drink menu available in the hotel bar. Great location, peace and quiet around. A nice surprise is also a voucher for Thermal Baths!
Guest User
Stayed in Jan 2024
Other
10/10
Outstanding
Posted on Feb 15, 2024
What an amazing place to stay at! We loved everything. The staff is super friendly, rooms spacious, breakfast delicious and the food in the main restuarant superb as well!..nothing to fault. Only 5mins walk to the slope and thermal pools. We will definitely come back. Dziekujemy!
Guest User
Stayed in Nov 2024
Other
10/10
Outstanding
Posted on Dec 12, 2024
Fantastic hotel, very well maintained, beautifully finished in highlander style, very close to Termy Bania. Delicious and varied food. Very friendly service. The hotel has a rich recreational area in the price of accommodation! Really worth recommending. We will definitely come back more than once.
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Guest User
Stayed in Jul 2023
Solo traveler
2.0/10
Posted on Aug 14, 2023
I chose the hotel based on reviews that are completely untrue. The hotel's glory days are long gone, although it is relatively new. The price is very high for the quality you get. There are plenty of cheaper and much better hotels in the area. No swimming pool, very small jacuzzi, steam sauna worked as it should, there was practically no steam in it. Food very average. I got sterile Russian pierogi and when I asked about onion for them, I was told that there were other guests. The restaurant room was empty. Practically no vegetarian options on the menu - everything with meat. It was hard to eat anything. Not very good even pancakes, which I thought could not be spoiled. Very limited choice for breakfast, not even a slice of smoked cheese. Cakes all on the same hoof - you can see to be as cheap as possible. Gingerbread from the supermarket. I went for my first breakfast on Friday, there were pancakes and fried eggs, and on the weekend there was none of that. This is the first time I have encountered that on the weekend, when there was a higher demand, there was less food than during the week. Terrible, undrinkable coffee. Likewise, there was plant milk on Friday and not on Saturday. The cleanliness also leaves much to be desired, I found a tangle in the bedclothes - I guarantee it was not mine, but a long woman's hair stuck to the tiles on the wall in the bathroom. I have short hair myself and I was alone, so it was not mine either. The fridge in the room stank of some smoked, old oscypek. It was obvious that this fridge had never seen cleaning. You also have to ask for towels for the pseudo spa at the reception - they are not available on hand. There are also no lockers in the spa to put your personal belongings. No water dispenser by the saunas. The hotel disappointed me greatly. The only positives are that the lady at the reception was nice, which cannot be said about, for example, the ladies working during breakfast. For this price, it is better to choose another, much better hotel, especially if you already have a proven one. Location-wise, it is also far away and uphill to the shops or the bus stop. It's hard, especially with a suitcase. I don't recommend it.