Swiss-Belhotel Airport Jakarta

Swiss-Belhotel Airport Jakarta Reviews

Swiss-Belhotel Airport Jakarta

Jl. Husein Sastranegara No.kav. 1, Benda, Kec, Benda Subdistrict, Benda, Tangerang City, Banten, 15125, IndonesiaView Hotel Details
Swiss-Belhotel Airport Jakarta
Swiss-Belhotel Airport JakartaSwiss-Belhotel Airport JakartaSwiss-Belhotel Airport Jakarta
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Swiss-Belhotel Airport Jakarta Guest Reviews

4.4/5
Very Good
252 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(252)
Positive reviews(240)
Reviews with photos/video(47)
Close to airport(43)
Great service(35)
Convenient location(35)
Awesome stay(32)
Easy to get around(32)
Offers pick-up/drop-offs(25)
Delicious breakfast(20)
Quiet & comfortable(5)
Negative reviews(12)
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Dec 5, 2024
This hotel is a 15-minute drive from CGK Airport. My friend and I stayed there for one night to rest before our early morning flight the following day. The room was nice and spacious, featuring a comfortable bed and quality linens. The staff were very helpful in assisting with my large luggage. Additionally, the hotel offers a free shuttle bus service to and from the airport. Since it is the beggining of December, the hotel has been beautifully decorated for the holiday season, creating a warm and inviting atmosphere, especially in the lobby. The only minor downside was that despite booking a twin room, the bath amenities provided were only for one person, including items like the toothbrush and shower cap.
Response from Property: Dear Valued Guest,Thank you for sharing your recent experience.We are very happy to know that our team succeeded in making your stay most comfortable and a trully memorable experience.Your appreciation for their service is the greatest motivation to go beyond their daily tasks to reassure our guests' comfort.It would be our pleasure to hosting you again in the future; another rewarding stay awaits!Kind regards,Management of Swiss-Belhotel Airport Jakarta
Yang
Grand Deluxe Queen Room
Stayed in Nov 2024
Business travelers
3 review
4.5/5
Great
Posted on Nov 10, 2024
Good service and thanks for the upgrade. Only one thing need to coordinate with Grab to add the hotel name in their list. Went to wrong hotel Swissbell in and ended up took two taxi to reach the hotel.
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Airport, JakartaThank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience.All of us look forward to welcoming you back to Swiss-Belhotel Airport, JakartaBest regards,Management of Swiss-Belhotel Airport, Jakarta
Darius_Drake
Business Suite
Stayed in Oct 2024
Travel with friends
26 review
2.5/5
Posted on Oct 9, 2024
This is the most bad 4 star hotel i ever stay in the city. Its not worth the money i have paid for it. I book for a business suite which is the highest standard of the room there for 2million up rupiah, but the whole building AC seems to have a problem, you can feel its so hot from hall to restaurant and especially my room. With a heat of Jakarta nowadays, AC not working well at non window-airflow room is a disaster. Call front desk for 3 times to send an engineer to fix nothing, and then change to other room which is same problem🤦 I am sweating in my bed, i rarely comment bad things, but this is really got to my nerves and cross the limit i could take. Service is not good, hassle and seems not responsive and irresponsible. Amenities is poor since the 4 star hotels with highest room, but even soap and shower gel is same standard like 2 star low class motels. I won't go to any swiss-bel hotel anymore. This is traumatic!!!!
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, JakartaFirst of all, thank you for choosing Swiss-Belhotel Airport, Jakarta and thank you for your feedback on your recent stay. My sincere apology for the inconvenience that you had experienced.Your feedback is very important for us to improve further and rest assure that we are constantly strive to provide an Amazing Stay experience to all of our guests. We do hope that you will provide us an opportunity to serve you better in the near future.Once again, our sincere apology.Best regards,Manajement of Swiss-Belhotel Airport, Jakarta
Guest Cat
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
55 review
4.0/5
Very Good
Posted on Sep 27, 2024
Great balance of convenience and comfort, especially for travelers needing proximity to Soekarno-Hatta International Airport. Its complimentary shuttle service.
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Airport, JakartaThank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience.All of us look forward to welcoming you back to Swiss-Belhotel Airport, JakartaBest regards,Management of Swiss-Belhotel Airport, Jakarta
HisStigness
Deluxe Twin Room
Stayed in Jul 2024
Business travelers
14 review
4.5/5
Great
Posted on Aug 16, 2024
they have a free delivery service from airport to hotel.Convenient,near the airport,very suitable for you if you have an early flight tomorrow. Rooms are clean,pretty quiet,they have special local indonesian food.
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for the excellent rating and for choosing us as your accommodation It’s a valuable opportunity to learn from your feedback in order to maintain and improve our services for the guests. We’re delighted to learn that you enjoyed your stay and were satisfied with our services.We look forward to welcoming you back to Swiss-Belhotel Airport, JakartaBest regards,Management of Swiss-Belhotel Airport, Jakarta
rilwaan
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Excellent place to stay if you gonna stay near by jakarta airport.
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the services provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Management of Swiss-Belhotel Airport, Jakarta
Anonymous User
Deluxe Premier Queen Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Good vibes hotel, friendly staff, clean area, best airport hotel
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Airport, JakartaThank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience.All of us look forward to welcoming you back to Swiss-Belhotel Airport, JakartaBest regards,Management of Swiss-Belhotel Airport, Jakarta
Jose Sergio
Deluxe Queen Room
Stayed in Feb 2024
Family
38 review
4.0/5
Very Good
Posted on Feb 11, 2024
This is a quite good hotel for a short stay close to the airport . We stay here often when transit in Jakarta . The rooms are quite big , and well equipped . The breakfast is very good . The shuttle to the airport is quite convenient .
Response from Property: Dear Mr Jose Sergio, Warmest Greetings from Swiss-Belhotel Airport Jakarta Thank you for taking the time to share your experience during your stay. We appreciate and are glad to hear that you enjoyed your stay with us. It was our great pleasure to assist you during your stay for an enjoyable and memorable experience. All of us look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta Best regards, Management of Swiss-Belhotel Airport, Jakarta
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Very nice experience here. Clean hotel friendly staff
Response from Property: Dear Valued Guest,Thank you for sharing your recent experience.We are very happy to know that our team succeeded in making your stay most comfortable and a trully memorable experience.Hoping to have soon the opportunity to welcoming you back and provide you another rewarding stay.Best regards,Management of Swiss-Belhotel Airport, Jakarta
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Booked for others
29 review
4.2/5
Very Good
Posted on Jul 9, 2024
Good location for transit flight. The location near the airport
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the services provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Management of Swiss-Belhotel Airport, Jakarta
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Great stay, thank you for the clean and friendly style, see you all again soon
Response from Property: Dear Our valued guest,Warmest Greetings from Swiss-Belhotel Airport JakartaThank you for taking the time to share your experience during your stay. We appreciate and are glad to hear that you enjoyed your stay with us. It was our great pleasure to assist you during your stay for an enjoyable and memorable experience.All of us look forward to welcoming you back to Swiss-Belhotel Airport, JakartaBest regards,Management of Swiss-Belhotel Airport, Jakarta
Anonymous User
Grand Deluxe Queen Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 23, 2024
One of the best decent hotel in Jakarta near Airport.
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the services provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Management of Swiss-Belhotel Airport, Jakarta
Guest User
Grand Deluxe Queen Room
Stayed in Mar 2024
Business travelers
36 review
4.0/5
Very Good
Posted on Mar 25, 2024
The room is clean and spacious. It is closed to Starbuck and KFC.
Response from Property: Dear Our Valued Guest, Warmest Greetings from Swiss-Belhotel Airport Jakarta Thank you for taking the time to share your experience during your stay. We appreciate and are glad to hear that you enjoyed your stay with us. It was our great pleasure to assist you during your stay for an enjoyable and memorable experience. All of us look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta Best regards, Management of Swiss-Belhotel Airport, Jakarta
Rachit
Deluxe Twin Room
Stayed in Mar 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Jun 21, 2024
Location near to airport. Very convenient for overnight stay.
Response from Property: Dear Rachit,Thank you very much for choosing Swiss-Belhotel Airport, Jakarta for your stay and it is a pleasure to welcome you to our hotel.We would like to thank you for sharing your feedback. At Swiss-Belhotel Airport, Jakarta, we take great pride in providing the very highest levels of service to our guests, ensuring each and every need is met. Thank you for staying at Swiss-Belhotel Airport, Jakarta and we look forward to welcoming you back for another memorable experience soon.Best Regards,Management of Swiss-Belhotel Airport, Jakarta
Lili Zuhriani
Deluxe Queen Room
Stayed in Jan 2024
Couples
15 review
4.7/5
Amazing
Posted on Jan 5, 2024
I love the variant of breakfast. Room quite big. Location near to to the airport.
Response from Property: Dear Ms Lili Zuhriani, Warmest Greetings from Swiss-Belhotel Airport Jakarta Thank you for taking the time to share your experience during your stay. We appreciate and are glad to hear that you enjoyed your stay with us. It was our great pleasure to assist you during your stay for an enjoyable and memorable experience. All of us look forward to welcoming you back to Swiss-Belhotel Airport, Jakarta Best regards, Management of Swiss-Belhotel Airport, Jakarta