Jl. Husein Sastranegara No.kav. 1, Benda, Kec, Benda Subdistrict, Benda, Tangerang City, Banten, 15125, IndonesiaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.4/10
Very Good
307 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.1
Service8.4
Cleanliness8.5
Filter by:
Sort by:
All reviews(307)
Positive reviews(291)
Reviews with photos/video(54)
Close to airport(56)
Easy to get around(49)
Convenient location(48)
Friendly staff(47)
Offers pick-up/drop-offs(36)
Delicious breakfast(24)
Perfect for business trips(13)
Strange smell in room(5)
Negative reviews(16)
Ko Felix
Deluxe Queen Room
Stayed in Mar 2025
Family
39 review
8.0/10
Very Good
Posted on May 6, 2025
Location is close to airport. Hotel provided shuttle bus. But please check with hotel for the timing
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, JakartaFirst of all, thank you for choosing Swiss-Belhotel Airport, Jakarta and thank you for your feedback on your recent stay. My sincere apology for the inconvenience that you had experienced.Your feedback is very important for us to improve further and rest assure that we are constantly strive to provide an Amazing Stay experience to all of our guests. We do hope that you will provide us an opportunity to serve you better in the near future.Once again, our sincere apology.Best regards,Manajement of Swiss-Belhotel Airport, Jakarta
Kim teck
Deluxe Queen Room
Stayed in Feb 2025
Travel with friends
22 review
5.0/10
Posted on Mar 22, 2025
a very old hotel,the air quality from the lobby all the way to the room is very bad and smell
Not recommend
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, JakartaFirst of all, thank you for choosing Swiss-Belhotel Airport, Jakarta and thank you for your feedback on your recent stay. My sincere apology for the inconvenience that you had experienced.Your feedback is very important for us to improve further and rest assure that we are constantly strive to provide an Amazing Stay experience to all of our guests. We do hope that you will provide us an opportunity to serve you better in the near future.Once again, our sincere apology.Best regards,Manajement of Swiss-Belhotel Airport, Jakarta
Anonymous User
Deluxe Queen Room
Stayed in Dec 2024
Family
46 review
9.5/10
Amazing
Posted on Jan 25, 2025
Location is very convenient near the airport. We arrived in the during the night and stayed till the afternoon before flying to Bali. Good breakfast and facilities.
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the services provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Management of Swiss-Belhotel Airport, Jakarta
Anonymous User
Deluxe Queen Room
Stayed in Apr 2025
Travel with friends
18 review
8.0/10
Very Good
Posted on May 20, 2025
Nice hotel with a free shuttle bus service to the airport. However, the perfume scent in the lobby was too strong, which made us feel a bit uncomfortable.
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, JakartaFirst of all, thank you for choosing Swiss-Belhotel Airport, Jakarta and thank you for your feedback on your recent stay. My sincere apology for the inconvenience that you had experienced.Your feedback is very important for us to improve further and rest assure that we are constantly strive to provide an Amazing Stay experience to all of our guests. We do hope that you will provide us an opportunity to serve you better in the near future.Once again, our sincere apology.Best regards,Manajement of Swiss-Belhotel Airport, Jakarta
BaekYasss
Deluxe Twin Room
Stayed in May 2025
Business travelers
6 review
10.0/10
Outstanding
Posted on Jun 4, 2025
Nice location near by airport, they provided shuttle bus from hotel-airport for whole day
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the services provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Management of Swiss-Belhotel Airport, Jakarta
Rakesh
Deluxe Queen Room
Stayed in Mar 2025
Couples
8 review
3.5/10
Posted on May 6, 2025
Not worth the price and time. Room not clean properly, sink is damaged, staff not cordial, very basic gym with no supervision or assistance, hygiene in gym is not maintained, pool location is poor and doesn’t feel like using. While checkout a simple request of late checkout (1 hour) was denied by staff at reception.
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, JakartaFirst of all, thank you for choosing Swiss-Belhotel Airport, Jakarta and thank you for your feedback on your recent stay. My sincere apology for the inconvenience that you had experienced.Your feedback is very important for us to improve further and rest assure that we are constantly strive to provide an Amazing Stay experience to all of our guests. We do hope that you will provide us an opportunity to serve you better in the near future.Once again, our sincere apology.Best regards,Manajement of Swiss-Belhotel Airport, Jakarta
Guest User
Deluxe Twin Room
Stayed in Feb 2025
Family
4 review
8.0/10
Very Good
Posted on May 9, 2025
You can rest in the middle of transit but it have stairs to the hotel but the staff really helpful for your baggage
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the services provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Management of Swiss-Belhotel Airport, Jakarta
Cheng Yee 蒨仪
Deluxe Queen Room
Stayed in Jan 2025
Business travelers
9 review
8.5/10
Very Good
Posted on Feb 27, 2025
Hotel provide bus to airport drop off and pickup service which is very good and close to airport. Just 15mins to airport, is a good choice to stay here if you get to airport early.
Hotel nearby got KFC Starbucks and the nearest shopping mall will be PIK 30mins to there.
Overall ok
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for the excellent rating and for choosing us as your accommodation It’s a valuable opportunity to learn from your feedback in order to maintain and improve our services for the guests. We’re delighted to learn that you enjoyed your stay and were satisfied with our services.We look forward to welcoming you back to Swiss-Belhotel Airport, JakartaBest regards,Management of Swiss-Belhotel Airport, Jakarta
Bing Ying
Deluxe Twin Room
Stayed in Jan 2025
Business travelers
7 review
6.5/10
Posted on Mar 21, 2025
Location is near airport which fits our needs. Left early so can't assess buffet breakfast spread. Nice of staff to pack breakfast on the go for us as our flight was very early.
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the services provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Management of Swiss-Belhotel Airport, Jakarta
Ronny Tjahyana
Deluxe Queen Room
Stayed in Dec 2024
Business travelers
6 review
8.0/10
Very Good
Posted on Jan 2, 2025
Very conveniently located hotel, near Soekarno Hatta Airport.
Its clean and good service overall. Will book this hotel again
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the services provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Management of Swiss-Belhotel Airport, Jakarta
fakhirin nasir
Deluxe Twin Room
Stayed in Dec 2024
Business travelers
12 review
9.0/10
Great
Posted on Mar 11, 2025
Had a good stay here. Service here was top notch. Breakfast have many options. Room is clean
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the services provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Management of Swiss-Belhotel Airport, Jakarta
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Business travelers
21 review
10.0/10
Outstanding
Posted on Feb 23, 2025
Excellent stay as always. Hotel is located conveniently close to the airport.
Response from Property: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Airport, Jakarta!Thank you for staying with us and taking a moment to share your recent experience.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Management of Swiss-Belhotel Airport, Jakarta
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Travel with friends
2 review
8.5/10
Very Good
Posted on Dec 5, 2024
This hotel is a 15-minute drive from CGK Airport. My friend and I stayed there for one night to rest before our early morning flight the following day.
The room was nice and spacious, featuring a comfortable bed and quality linens. The staff were very helpful in assisting with my large luggage. Additionally, the hotel offers a free shuttle bus service to and from the airport.
Since it is the beggining of December, the hotel has been beautifully decorated for the holiday season, creating a warm and inviting atmosphere, especially in the lobby.
The only minor downside was that despite booking a twin room, the bath amenities provided were only for one person, including items like the toothbrush and shower cap.
Response from Property: Dear Valued Guest,Thank you for sharing your recent experience.We are very happy to know that our team succeeded in making your stay most comfortable and a trully memorable experience.Your appreciation for their service is the greatest motivation to go beyond their daily tasks to reassure our guests' comfort.It would be our pleasure to hosting you again in the future; another rewarding stay awaits!Kind regards,Management of Swiss-Belhotel Airport Jakarta
Andrew
Deluxe Twin Room
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 16, 2025
I had a pleasant stay at Swiss-Belhotel Airport Jakarta. The rooms were nice, clean, and well-maintained, and I stayed in two different room types, both of which offered good views. The only issue I encountered was with one of the two sets of room keys, which initially didn't work. However, the staff handled the situation promptly and professionally, even accompanying me to the room to ensure the key was working properly after the fix. Their responsiveness and attention to detail left a great impression. Overall, I would happily stay here again.
Response from Property: Dear Valued Guest,Warmest Greetings from Zest Airport, Jakarta!Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the services which provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Management of Zest Airport, Jakarta
Yang
Grand Deluxe Queen Room
Stayed in Oct 2024
Business travelers
4 review
9.0/10
Great
Posted on Nov 10, 2024
Good service and thanks for the upgrade. Only one thing need to coordinate with Grab to add the hotel name in their list. Went to wrong hotel Swissbell in and ended up took two taxi to reach the hotel.
Response from Property: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Airport, JakartaThank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience.All of us look forward to welcoming you back to Swiss-Belhotel Airport, JakartaBest regards,Management of Swiss-Belhotel Airport, Jakarta