The Residence 59 Reviews

I booked Residence 59 but ended up in Residence 57, which I can't quite figure out. Here’s my honest review: I arrived early for check-in after a long journey from Kosovo and was greeted by a young man who kindly informed me that I could park here, which wasn't a problem despite the ongoing construction. He was really nice. However, when I headed into the building, the young girl at the reception seemed quite rude and arrogant, even before she spoke. When I told her who I was, she simply said it was too early to check in. She never offered us a place to sit or even a coffee, which would have been a nice touch. I returned two hours later, 15 minutes before check-in, but she still didn't look very happy. I asked if it was okay to sit in her office while my wife and son waited outside. She reluctantly agreed, and then I noticed the really nice guy from earlier sitting there as well. He told the receptionist to let us check in, which she did only because he instructed her to. The next day, as we were leaving, she was all smiles. But that was too late for me; the smiles should have been there during check-in, not when we were leaving. Do these people not understand that it's the guests who keep them in a job? As for the apartment itself, it’s fantastic—very clean and beautiful. I wouldn't hesitate to recommend it. However, I won’t be back. I expect to be treated better. If you don’t like your job and can’t show some respect, maybe you should consider working at a till in a local shop.