Time Walk Hotel (Beijing Guomao Jinsong Branch) Reviews

Response from Property: Dear guest, thank you for choosing Time Walk Hotel. Thank you for your recognition of our facilities, services, and environment. Recently, the weather in Beijing has cooled down, so please keep warm! Looking forward to meeting you again and wishing you a happy life!

Response from Property: 【免费洗衣 免费停车】Dear Time customer, thank you very much for your positive feedback and recognition of our wine points. We will continue to work hard to do better Time Walk adheres to the principle of "customer first, service foremost", and all employees have undergone strict training and assessment in service. We will do our best to meet the reasonable service needs of guests and hope to bring a pleasant stay experience to all guests! Our rooms are carefully cleaned by the housekeeping staff and checked in by the housekeeping supervisor after a second round, in order to ensure that guests can stay at ease and with peace of mind. The water, beverages, snacks, etc. in the room are also provided for free, so you can enjoy them with confidence! I'm glad you chose our Time Walk. Time friends look forward to your return! Wishing you good health and a happy life!

Response from Property: 【現磨咖啡 自助茶飲】親愛的時光家人，我們是一家服務至上的酒店，每一位員工都會以最熱情的態度對待每一位客人，我們會一如既往地為您提供優質的服務和舒適的住宿體驗，您所提出的早餐建議，我們以如實上報到餐廳廚師長，我們每天的早餐種類都是不一樣的，不會出現重複的餐品，您提出適量增加歐包，我們會在早餐菜單上做出調整，時光早餐廳會陸續推出更加適合各位客人的美味餐品，感謝您的建議，期待您的下次光臨，祝您旅途愉快！！！

Response from Property: 【免费咖啡 免费夜宵】Dear Time Guest, thank you for recognizing us and for staying at Time Walk Guomao Jinsong Branch! We are deeply moved by the positive feedback you have given us. Time Walk is a national chain hotel with stores in Beijing, Tianjin, Shanghai, Zhangjiakou, Hangzhou, Chengdu, and Shanxi. At the same time, hotel staff have undergone rigorous training to ensure the quality of service and allow guests to experience better service. There is a free self-service coffee machine in the lobby for guests to taste, and the items in Time Treasure Blue are provided for free for guests to use. Everything in the room is free and can be added if there is nothing left. We look forward to your next stay and thank you again for your recognition! The next time will make you more satisfied~Last Time Walk. All staff once again wish you a happy life! Looking forward to meeting you again next time!

Response from Property: 【服务至上 品牌布草】Dear time enthusiast, thank you for choosing Time Walk among countless hotels, and even more grateful for your sincere advice! Being able to do better than you expected, our friends who stroll through time are very happy. Providing guests with constant surprises is what we have always pursued! In order to improve the quality of our stay, our bathroom towels and bath towels are all made of imported cotton textiles from Pakistan. Pakistan has more abundant sunshine, so cotton has less moisture, making the cotton fabrics more comfortable! On the other hand, this fluffy and thick experience is also due to the excellent craftsmanship of the double helix in towel products. No matter how far away you are, Time's friends wish you a good mood every day! Next time you come to Beijing, welcome back to take a stroll in time!

Response from Property: 【主題活動 懷舊禮品】酒店位於北京市朝陽區農光東里11號，交通便利離地鐵口比較近也是方便。咱們店是以懷舊為主題的，走廊、客房內的裝飾都是濃濃的懷舊風，無論是60、70還是80後都能在咱們酒店找到兒時的感覺，時光漫步酒店前台會備有各種各樣的租借物品如：充電器，女士用品，掛燙機等物品，讓您可以輕裝出行，可以騰出更多行李空間帶隨手禮回家哦~我們最主要的優點還是我們的服務呢，我們的經營理念就是“服務至上”，我們會再接再厲不辜負您的好評。期待再次光臨，祝旅途愉快！

Response from Property: Dear Time Guest, Thank you for sharing your experience of staying at Time Walk. We are very glad to hear that you are satisfied with the meticulous service of the service staff and the detailed design of the room. Your appreciation is the driving force for our continuous improvement. Regarding the issue you mentioned about charging stations in the parking lot, we are actively considering it to better meet the needs of our guests. Thank you for your valuable advice and we look forward to seeing you again! I wish you a happy life!

Response from Property: 尊敬的時光客人您好：感謝您抽出寶貴時間分享您的入住體驗。非常高興聽到您對我們服務的認可，您的滿意是我們最大的動力。關於您提到的牙刷問題，我們深表歉意，並會立即與相關部門溝通，考慮更換更舒適的牙刷，以提升客人的使用體驗。我們非常高興能夠幫助您順利趕上飛機，這也是我們致力於為每位客人提供個性化服務的體現。您的推薦對我們來説意義重大，我們會繼續努力，確保每位客人都能享受到超值的服務和舒適的住宿體驗。再次感謝您的反饋，期待您的再次光臨，祝您旅途愉快！

Response from Property: Dear guests of Time, thank you for choosing Time Walk Guomao Jinsong Store! We are very glad that you are satisfied with the hotel facilities and the comfort of the bed. Your recognition is the greatest encouragement to our work! Regarding the sound insulation issue you mentioned, we are deeply sorry for the inconvenience caused to you. We will further check the soundproofing of the rooms and take measures to improve them to ensure that every guest can enjoy a quiet and comfortable stay. At the same time, if you have any needs during your next stay, please feel free to let us know and we will do our best to arrange it for you. Thank you again for your support and suggestions. We look forward to seeing you again and wish you a happy life and a safe journey!

Response from Property: [Smart Customer Control 24-hour Front Desk] Dear friends, hello, thank you very much for taking the time to share your experience in the hotel and for speaking highly of our voice intelligent service robot. We are very happy to know that it brought you a convenient and pleasant stay. We are always committed to using advanced technology to enhance our guests' service experience. Your affirmation is the greatest encouragement to our team's efforts. We will continue to optimize our intelligent service system to ensure that every guest can enjoy efficient and considerate service. Thank you again for your feedback. We look forward to welcoming you again in the near future and providing you with a better service experience.

Response from Property: Dear guests of Time: Thank you for choosing Time Walk Guomao Jinsong Branch, and thank you for your recognition of our hotel. Regarding the sound insulation problem you mentioned, we will promptly feedback to the engineering department for improvement. We are a service-oriented hotel, and every employee will treat every guest with the most enthusiastic attitude. All items in the room are free, and the check-out time can be extended to 2 pm, so that you have more time to rest. The Time Treasure Box in the hotel lobby has prepared some necessities, such as razors, toilet seats, sewing kits, steam eye masks... and so on. We look forward to your visit again and wish you a happy life!

Response from Property: [Three kilometers away from Happy Valley, convenient transportation] Dear friends of Time, hello! Thank you very much for choosing to stay in our hotel and leaving such a good review. We are pleased to learn that you are satisfied with the cleanliness of the room, the comfortable accommodation experience and the high cost-effectiveness. Your recognition is not only an affirmation of our work, but also the driving force for us to continuously pursue excellent service. We are committed to providing every guest with a clean and tidy accommodation environment. From daily room cleaning to changing of bedding, we strictly follow hygiene standards to ensure that every guest can stay safe and comfortable. At the same time, we also pay great attention to the guests' accommodation experience and strive to create a warm and comfortable "home away from home" for you. Regarding cost-effectiveness, we always insist on providing you with high-quality services and facilities at reasonable prices. We are well aware that the trust and support of every guest is hard-earned, so we will continue to work hard to continuously improve the quality of our service to ensure that you can enjoy a value-for-money accommodation experience. Thank you again for your praise and support. We sincerely invite you to visit us again and continue to experience the unique services and facilities of our hotel. We look forward to continuing to create unforgettable memories for you in the days to come. I wish you a happy life

Response from Property: [Free mailing of left-behind items and warm midnight snacks] Hello, dear friends of time! Thank you very much for choosing to stay at our Shiguang Manbu Jinsong Branch and for giving such a detailed and high evaluation. Every word you say is like warm sunshine, illuminating the direction of our efforts. Your satisfaction is our unremitting pursuit and the greatest affirmation of our work. Thank you for your appreciation of our hotel environment. The hotel's beautiful geographical location and carefully designed interior decoration are all designed to provide you with a comfortable and peaceful place to rest. At the same time, our service team has been working hard to ensure that every guest can feel the warmth and care of home. Our team feels honored to receive your recognition. We know that high-quality service comes from attention and care to every detail. From front desk reception to room service, every employee strives to do their best. Your satisfaction is our constant goal. We look forward to your next visit and wish you a pleasant journey! ! !

Response from Property: 【24-hour front desk, free parking】Dear guests, first of all, thank you very much for your valuable evaluation of our hotel! Your satisfaction is our greatest motivation. I am very happy to hear that you think our environment is clean and our service attitude is good. Your recognition makes us feel honored and makes us more determined to provide quality service. Here, we would like to say a sincere thank you to you. It is your presence that makes our work more meaningful. We are well aware that the experience of every guest is crucial, and your satisfaction is the direction of our continuous progress. In the future, we will continue to maintain high standards of service and strive to make every guest who stays in the hotel feel the warmth of home. Thank you again for your support and trust, and look forward to meeting you again and creating beautiful memories together. I wish you a happy life and look forward to your visit again!