Crystal Orange Hotel(South of Beijing Railway Station )

Crystal Orange Hotel(South of Beijing Railway Station ) Reviews

Crystal Orange Hotel(South of Beijing Railway Station )

Baizhifang West Street 10-3, Xicheng District, Beijing, ChinaSee Hotel Details
Crystal Orange Hotel(South of Beijing Railway Station )
Crystal Orange Hotel(South of Beijing Railway Station )Crystal Orange Hotel(South of Beijing Railway Station )Crystal Orange Hotel(South of Beijing Railway Station )
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Guest Reviews

9.6/10
Excellent
1793 review
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.7
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All reviews(1793)
Positive reviews(1760)
Reviews with photos/video(132)
Classy environment(117)
Delicious breakfast(106)
Friendly front desk staff(105)
Easy to get around(101)
Offers pick-up/drop-offs(34)
Good sound insulation(24)
Perfect for kids(22)
Close to train station(11)
Negative reviews(32)
zoe28
King Room
Stayed in May 2024
Family
1 review
8.5/10
Very Good
Posted on Jun 17, 2024
Overall, we love staying in this hotel because it is easy to access by bus and a walking distance (around 1km) from train station (nearest is Taoranting station). Near to the Niujie Muslim street which has so many good halal food. The hotel was clean and amenities provided were of good qualities. Water bottles were provided everyday. Love the ambience of the room. The staffs couldn’t understand English but they made effort to communicate using the translation app and assisted us. Only that the hotel wifi connection was so poor luckily we had our own local sim card.
Response from Property: Dear guest, first of all, thank you very much for your detailed evaluation of our hotel. It is also an honor to provide you with the highest quality service this time. Your recognition is our best evaluation. At the same time, we apologize for any inconvenience caused by the wireless network. The hotel network requires authentication and login through WeChat. If you are fortunate enough to check in again, please feel free to contact the front desk for assistance. We look forward to your next stay and wish you a pleasant journey. Hotel General Manager: Xun Junlong Dear guest, first of all, thank you very much for your detailed evaluation of our hotel. It is also an honor to provide you with the highest quality service this time. Your recognition is our best evaluation. At the same time, we apologize for any inconvenience caused by the wireless network. The hotel network requires authentication and login through WeChat. If you are fortunate enough to check in again, please feel free to contact the front desk for assistance. We look forward to your next stay and wish you a pleasant journey. Hotel General Manager: Xun Junlong
Rozliana
Autumn Charm Premium King Room (Smart Guest Control, TV Projection, Small Refrigerator)
Stayed in Apr 2024
Business traveler
17 review
10/10
Outstanding
Posted on May 12, 2024
Very good location, there is 24 hrs halal restaurant next to the hotel. And only 10mins walk to the famous halal road
Response from Property: Dear guest, thank you very much for your stay. We are very moved to read your comments. Sincere service in exchange for your satisfaction, mutual touching can make us more sincere to each other, go out to travel, come to our hotel, you are our family, each of our employees will let you go out to feel another warmth, orange crystal Beijing South Station sincerely hope to meet with you next time, I wish you a happy life.
Guest User
Premium Twin Room (Smart Guest Control, TV Projection, Small Refrigerator)
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 8, 2025
The overall cost-effectiveness is high! Whether it is the hotel's location, price, service, environment, etc., it is very good and worth recommending! The front desk and room staff have good service attitudes, there is sufficient supply of bottled drinking water, the room is clean and hygienic, and it is convenient to eat and shop around!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for sharing your stay experience with us in your busy schedule. We are very honored that you spent time in our hotel. Our service, quality, and details can be recognized by you, which also makes us feel warm in our hearts. Making every guest feel at home is our unremitting pursuit. The room uses full intelligent lighting, no card is required for power supply, and the room is equipped with Xiaodu speakers that can be directly connected to the TV. We hope to bring you a warmer and more comfortable accommodation environment. Whether you are on a business trip or traveling with your family, it is very convenient. We look forward to your visit again and wish you a happy life.
Guest User
View deluxe twin room (intelligent guest control, TV projection, small refrigerator)
Stayed in Mar 2025
Traveling with friends
4 review
9.5/10
Amazing
Posted on Apr 9, 2025
The environment is elegant, clean, and the facilities are quite complete. Xiaodu smart room, the service is satisfactory. We asked for an extra quilt for three people, and the store thoughtfully laid out three beds (as shown below). However, when we checked in, the system was not working well, so we waited for more than half an hour, and finally the door was opened for us. The wait was a bit annoying. Overall, it is good, cost-effective, and it is convenient to take a taxi to go anywhere!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好 !感謝您入住桔子水晶北京南站店並於我們分享您的入住體驗,給您帶來不好的入住體驗我們深感抱歉,我們已將您反饋的問題第一時間上報酒店領導,為了給到客人更好的入住體驗,希望您可以給我們一個機會,下次您入住我們會努力給到您一個更好的入住體驗,您後續入住時有任何問題可隨時撥打前台電話,我們24小時為您服務,衷心期待您的再次入住,祝您生活愉快 !
Danya-。-
Autumn Charm Deluxe King Room (Smart Guest Control, TV Projection, Small Refrigerator)
Stayed in Feb 2025
Business traveler
5 review
10/10
Outstanding
Posted on Mar 19, 2025
The room is clean and the location is excellent. It is close to Niujie Street and convenient for eating. I have been here four times and I stay here every time. The service attitude is good. I love drinking water. The cleaning lady can prepare water for me in the room. Thank you 🙏
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您在眾多酒店中選擇桔子水晶北京南站酒店,非常感謝您的點評並且給了我們莫大的鼓勵與支持。酒店的每一位員工也一直秉承“以顧客為中心”的服務理念,讓酒店成為您在外的另外一個家,酒店房間配備智能小度,為您操控房間的燈光、窗簾、空調、電視,入住期間,解放您的雙手,讓科技改變我們的生活方式,再次感謝您對我們的肯定和推薦,衷心的期待與您的再次相遇!
Guest User
Premium King Room (Intelligent Guest Control, TV Projection, Small Refrigerator)
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 10, 2025
The room is clean and tidy, it is cleaned every day, the service attitude is very good, the front desk also delivered the takeaway when ordered, thanks to the service of the handsome men and beautiful women at the front desk, Orange Crystal is good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support! Your warm message is full of warm praise. We are very happy at the moment. We are honored to receive your praise. At the same time, we sincerely thank you for your love and recognition of us. The good time here touched us. It is our unshirkable responsibility to let guests enjoy a good stay experience. At the same time, we are more motivated to move forward. We will grow better because of guests like you. Thank you again for your praise and wish you happiness every day. Looking forward to meeting you again!
David
Premium King Room (Intelligent Guest Control, TV Projection, Small Refrigerator)
Stayed in Jan 2025
Booked for others
27 review
10/10
Outstanding
Posted on Feb 7, 2025
Facilities: new and very comfortable, especially the pillows Hygiene: good, very safe to stay in Environment: great, the best hotel in Baizhifang Service: excellent. Special praise for the cleaning lady and security uncle in the restaurant, who cleaned and replenished the food in a very timely manner, especially during the Chinese New Year holiday, which was not easy. The good impression was instantly improved.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的支持,您的認可是我們繼續強行的不竭動力。也感謝您在百忙中給我們好評和推薦,同時我們也很榮幸能為您提供優質的服務。我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,我們一定會更加努力,打造五星級水準,期待您下一次出行,我們能為您提供更加完美的服務,祝您生活愉快!
Guest User
Premium Twin Room (Smart Guest Control, TV Projection, Small Refrigerator)
Stayed in Jan 2025
Family
2 review
10/10
Outstanding
Posted on Feb 5, 2025
Facilities: Great, the standard room has a small tatami mat where you can add a bed and quilt, it's not crowded at all with two children. Hygiene: Clean and hygienic, the bed is very comfortable, and I slept very well after a day of shopping Service: When I returned to the hotel front desk, they would warmly pour hot water. After a day of blowing the wind outside, it was really warm to drink a cup of jujube tea. The front desk also prepared snacks when I left. The children were very happy after staying for three days. Location: Very close to Niujie, you can walk to Niujie for dinner
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您在百忙之中給我們分享您的入住體驗,您在酒店度過的時光我們感到非常榮幸,我們的服務、品質、細節、能夠得到您的肯定,也讓我們感到心裏暖暖的,讓每位客人感到賓至如歸是我們堅持不懈的追求,房間採用全智能燈光,無需插卡取電,房間配有小度音箱可直接與電視相連,希望給您帶來更温馨舒適的住宿環境,不管您是出差還是帶家人遊玩都很方便,非常期待您的再次光臨,祝您生活愉快!
anna76886405
Classic Ultraman Theme Room (Smart Guest Control, TV Projection, Mini Fridge)
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 15, 2025
Booked an Ultraman room for my son, he liked it very much The hotel is very close to the train station, convenient for travel The environment and facilities are very new The front desk service is also very warm and thoughtful The stay experience is very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise in your busy schedule. It is our honor to provide you with warm, considerate and high-quality service. To be recognized by you, we feel sweeter than tasting honey! Every need of our guests is the direction we sincerely strive for, and we will definitely work harder! As a mid-to-high-end brand under Huazhu Club, Orange Crystal has always adhered to the business philosophy of "the quality of products and services we deliver is reliable, and cleanliness and safety are top priority", striving to provide guests with a perfect stay experience! Orange Crystal Beijing South Railway Station Store sincerely looks forward to meeting you again!
Guest User
View deluxe twin room (intelligent guest control, TV projection, small refrigerator)
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 13, 2025
The hotel is not big but very new. The service provided by the front desk guys and girls is very good, and the overall feeling is very warm. The hotel has a business car to pick up the subway station. When we left, the front desk took the initiative to send us to the subway station. It makes me feel that it is not only a place to stay, but also a harbor full of warmth and thoughtfulness. From the enthusiastic service of the front desk to the comfort and warmth of the room, every link makes me feel the hotel's dedication and professionalism. I will definitely strongly recommend this hotel to my relatives and friends around me, and look forward to the next wonderful encounter with Orange Crystal Hotel! Once again, give a thumbs up to the guys and girls at the front desk, you are the most beautiful business card of the hotel! 🌟
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,萬分感謝您百忙中給的好評,能為您提供給熱情,貼心,優質的服務是我們的榮幸,能夠得到您的認可,我們心裏感覺真是比嚐到蜂蜜還要甜!客人每一絲需求都是我們真誠為之努力的方向,我們一定會更加努力的!桔子水晶作為華住會旗下中高端品牌,一直秉承着“我們交付的產品和服務質量可靠,清潔和安全居首位”的經營觀念,力求給客人提供完美的入住體驗!桔子水晶北京南站店真誠期待與您的再次相遇!
Guest User
King Room
Stayed in May 2025
Business traveler
11 review
10/10
Outstanding
Posted on Jun 6, 2025
The room is OK, the price and location are good value for money. It is a bit far from the subway station, and the breakfast is a bit expensive. There is Niujie nearby, so I recommend going there for food, there are many choices.
Original TextTranslated by Google
Response from Property: 感謝您選擇桔子水晶北京南站,並在百忙之中與我們分享您的入住體驗,萬分感謝您對我們工作的認可,您的肯定是我們不斷進步的源泉,我們一直遵循交付的產品和服務質量可靠,清潔和安全居首位,為每位賓客打造舒適安靜的住宿環境,無線上網 液晶電視,智能小度語音控制,紅外人體感應取電,智能燈光控制,為您帶來安靜舒適的睡眠環境。浪漫的時光,短暫的相遇,非常期待與您再次相遇,祝您生活愉快
Anonymous User
Premium Twin Room (Smart Guest Control, TV Projection, Small Refrigerator)
Stayed in May 2025
Business traveler
3 review
3.5/10
Posted on Jun 6, 2025
The room is very small and the design is unreasonable. The space is used in meaningless places. Although a chair is standard for a twin room, it is not suitable to be placed anywhere and it blocks the way everywhere. The sound insulation is ridiculously poor. I heard the sound of the upstairs neighbor dragging a stool and dropping things and walking around for three days. It was still noisy after midnight and started to make noises after seven in the morning. There were still people making loud noises in the corridor in the middle of the night, walking around and trying to open my door. It is very scary for women to go out. The hotel has no patrols and no management, and the safety is questionable. There are few types of breakfast, none of which is delicious. It seems that they have been left for a long time without being eaten. The bread, donuts and fried dough sticks are so hard that they can make a thumping sound when they fall on the table. The juice has a fermented smell, and the corn is dry. In the end, the steamed corn bread is the most delicious. . .
Original TextTranslated by Google
Response from Property: 尊敬的客户您好,十分感謝您百忙之中給予酒店細心的評價,酒店所有房間均有介紹及佈局展示,同時酒店椅子所放的位置處於床尾不影響正常行走,並且酒店有24小時無死角監控,如果您在入住中有任何不安全感均可為您致電前台加強您所在位置的巡視,並且酒店夜間有安保人員進行定期巡視,並且均有巡視並且均有記錄,酒店早餐沒日均有幾十種可供選擇,酒店麪包、甜甜圈及油條均為每日分批製作及添加確保食材新鮮度,同時果汁採用滙源果汁每日從果汁盒內新開天假,給您帶來不便還請諒解!
Guest User
King Room
Stayed in Oct 2024
Couple
2 review
1.0/10
Posted on Dec 1, 2024
This hotel must be avoided. In winter, there is only heating and air conditioning in the house. You know that small house has only a big window facing the outside wall. The house is like an oven after sleeping all night. My throat hurts like it's cracked, and my head is sweating in the morning. I asked the front desk and they could only provide a cold air machine (an electric fan that can humidify), which didn't cool me down all night. The refrigerator is not plugged in. When it is plugged in, it buzzes like a blower. There are two bottles of mineral water in the refrigerator, a small bottle of soda water and a small bottle of sugar-free cola. Only one side of the bed can be plugged in, and the other side has two USB ports and it's all dusty. The room design has many corners and corners, and it was knocked. Many places have not been cleaned and it's very dusty. When we arrived at the store, we took a lot of things in big and small bags. The waiter glanced at us and waited for us in the elevator. He also stared at me with two eyes, as if to say, "Why, can't I hold it for you?" For all the above service issues, as a hotel marked as "high-end" on Ctrip, how can you be so shameless to lick such service? How can you be so shameless to label it as air-conditioned when it only has heating? My throat is still hurting even though I am almost home. And Ctrip, how can such a hotel be rated as high-end? I booked this place to be closer to Niujie, and guess what, there is an identical one in the middle of Niujie, but you Ctrip pretended to be blind and said there was no such place and recommended this place to me. Your software is not very good. That's it. Bye. I will book hotels on Amap in the future.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Orange Crystal Beijing South Railway Station and sharing your stay experience with us. We are deeply sorry for the bad stay experience you have brought to you. We have given professional training to the front desk staff as soon as possible based on your feedback. In order to give guests a better stay experience, we hope you can give us a chance. Next time you stay, we will try our best to give you a better stay experience. If you have any questions during your subsequent stay, you can call the front desk at any time. We are at your service 24 hours a day. We sincerely look forward to your stay again and wish you a happy life!
Guest User
King Room
Stayed in Oct 2024
Other
1 review
10/10
Outstanding
Posted on Dec 1, 2024
Very good, clean and comfortable, attentive service, delicious breakfast, and they gave me a small gift when I left.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Orange Crystal Hotel Beijing South Railway Station. Thank you for your recognition and support of our work. Your satisfaction is the greatest encouragement to us. Orange people have always adhered to the service principle of "treating guests like relatives and friends" to create a comfortable and warm accommodation environment for you. The hotel rooms are equipped with intelligent systems. The room Xiaodu can control the room's air conditioning, TV, curtains, lights and other facilities for you, making your stay more convenient. Thank you again for your recognition of our work. We will definitely continue to work hard to do better and look forward to meeting you again!!!
Guest User
Premium Twin Room (Smart Guest Control, TV Projection, Small Refrigerator)
Stayed in Oct 2024
Family
8 review
10/10
Outstanding
Posted on Nov 20, 2024
Facilities: First-class facilities. I watched Cleopatra on the screen. I liked it. Hygiene: Very clean. The cleaning lady is also very good. Service: The front desk sister and brother have a good attitude. Service scope Environment: The environment is very good. It is very convenient to go anywhere. I spent a few wonderful nights. I will come again next time!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您的下榻,看到您的點評我們非常感動。用心的服務才能換取您的滿意,互相的感動才能讓我們彼此更加真誠,出門在外旅行,來到我們酒店,您就是我們的家人,我們的每一位員工都會讓出門在外的您感受到另一份温暖,桔子水晶北京南站店真誠的希望與您的下一次相聚,祝您生活愉快。