No.19 Fuxingmen Outer Street, West Chang'an Street, Xicheng District, Beijing, 100045, ChinaView Hotel Details
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YANGJING HOTEL Guest Reviews
4.5/5
Good
2621 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(2621)
Positive reviews(2482)
Reviews with photos/video(318)
Easy to get around(271)
Friendly front desk staff(239)
Perfect for business trips(113)
Close to metro(71)
Convenient for shopping(59)
Stayed multiple times(44)
Loved the night views(14)
Negative reviews(139)
Guest User
Superior Room (Double bed)
Stayed in Jun 2024
Travel with friends
2 review
1.7/5
Posted on Jul 20, 2024
This hotel is marked as five or four star, but I really less than one star.
1. Room is so packed and bathroom so smelly and dirty
2. Internet speed is approximately 0kb
3. The swimming pool so tiny and full of people. If you know Chinese food “dumplings”, then you know what I am talking about
So in summary: don’t come and stay
Response from Property: Dear Valued Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as the bathroom problem is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Tangla Hotel Beijing
Guest User
Superior Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 7, 2024
My family and I have visited Beijing 5 times since 2011, and every time we've stayed at the Tangla. It has definitely lost some of its initial grandeur through the years, but is still a good value.
The rooms are clean and a little more spacious than a typical hotel room, with a desk area and a bathroom that includes a separate tub and shower. The hotel has 22 floors with 4 elevators that work very efficiently. It was rare when we needed to wait longer than a minute for the elevator to arrive.
The location is pretty good. Right across the street is a shopping mall with a supermarket, numerous restaurants on the 4th and 5th floors and some fast food on the first floors. On another side of the street is the Capital Museum, which is worth checking out for an afternoon if you have the time. A subway stop is a half-kilometer walk away, and that subway line runs directly to the Forbidden City, Tiananmen Square, Wangfujing, and numerous other attractions.
However, traffic at this intersection has made this location less desirable over time. The main intersection doesn't allow left turns, and street lights don't change for 2 or more minutes at a time during most of the day. As a result, when taking a taxi, your taxi might be mere blocks away but nevertheless 5 minutes to get to the hotel. The traffic can also make taking a taxi down Chang'an street very, very slow. The 6km taxi ride to the Forbidden City can easily take 30 or more minutes just between waiting for your car to arrive and the roundabout way he has to take to get there.
The hotel has a gym and pool. The pool is really nice and my son says the gym is too. There's a salon/massage place that we haven't used.
It used to have three restaurants but one of them has since closed. We did not use either of the existing restaurants due to the abundance of good restaurants across the street. There is a tea room that we would have taken advantage of during this last trip but it has been closed indefinitely as well. The hotel features 5-star award plaques from previous years but the most recent year with a plaque is from 2018.
Support from the front desk in English is minimal. They had one staff member with a limited knowledge of English but that's the extent of it. My wife speaks Chinese so this didn't present a burden for me, but it might for some other English speaking guests.
Overall, it's still a good hotel with a good location, and prices are very good. I can't say when I'll be back in Beijing again, but when I am chances are good I'll be back at the Tangla.
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback with us. We are glad to hear that you have chosen to stay with us on multiple occasions and that you have found our rooms to be clean and spacious. We are pleased to hear that you enjoyed our gym and pool facilities. We take pride in providing our guests with a comfortable and enjoyable stay.We appreciate your feedback regarding the language barrier at our front desk. We will be sure to provide additional training to our staff to improve their English language skills.Once again, thank you for your feedback and we hope to have the opportunity to welcome you back to Tangla Hotel Beijing in the near future.Best regards,Tangla Hotel Beijing
Guest User
Business Deluxe Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The hotel offers a five-star experience with its convenient location along Chang'an Street. The lobby provides complimentary drinks, and the front desk staff are exceptionally friendly, accommodating my room extension seamlessly. The cleaning staff is also very welcoming, greeting guests warmly in the hallways and generously offering additional bottled water, which is a thoughtful touch, especially during hot summer weather. The room itself boasts a great view, completing a wonderful stay.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our convenient location, friendly front desk staff, and welcoming cleaning staff made your visit even more memorable.Our team takes pride in ensuring that our guests have a comfortable and enjoyable stay, and we are happy to know that we were able to exceed your expectations.Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.Best regards,Tangla Hotel Beijing
Lielie Lily
Superior Room
Stayed in Dec 2024
Solo travelers
49 review
4.2/5
Very Good
Posted on Jan 13, 2025
Perfect location and Andy was very friendly.
Response from Property: Dear valued guest, Thank you so much for the great comments you gave about our location as well as the friendliness of the staff Andy! We have always been committed to providing every guest with an excellent experience, and your satisfaction is our greatest achievement. Your feedback is not only an inspiration to Andy, it is a great encouragement to all of our staff. Thank you again for your valuable evaluation, and I wish you a happy life and all the best!
dessy
Superior Room (Double bed)
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Wonderful Place
Great Food, Great Hotel, Great Staff, Great Services
Response from Property: Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Tangla Hotel Beijing
WEI KWOK JEROMY
Superior Room
Stayed in Dec 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Great hotel stay except breakfast is limited choice and not to international standards
Response from Property: Dear Guest,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
Guest User
Business Deluxe Room
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 29, 2023
This hotel provides very good service, especially a woman at front desk, her last name is Fan. She's very helpful if you have any issue need their help.
Response from Property: Dear Guest,Thank you for choosing Tangla Hotel Beijing and share your valuable feedback. I am so glad to hear that you have a great stay in our hotel meanwhile thank you for sharing this positive comment on this platform. As we continuously strive to offer our guests great experiences, this is certainly a great encouragement for our team to even do better. We look forward to welcoming you back in the near future.
Guest User
Superior Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The service is very thoughtful and makes you feel at home. The room type was upgraded. It is very comfortable for a family of three. They also proactively and considerately sent children's slippers to the children.
Original TextTranslated by Google
Response from Property: 尊敬的客人: 非常感謝您的認可與評價!我們深感榮幸能夠為您的家庭提供如此温馨的住宿體驗。您提到的小童拖鞋服務,是我們特別增加的針對小賓客的關愛舉措。您的滿意是我們的不懈追求。對於我們的升級服務,我們會持續優化,確保能夠滿足不同客人的需求,讓每一位客人都能感受到“賓至如歸”的尊貴感受。再次感謝您對我們的肯定,您的寶貴意見將激勵我們在服務品質上精益求精,期待有機會能為您及家人服務更多美好的時光。
Anonymous User
Superior Room
Stayed in Dec 2024
Family
21 review
4.0/5
Very Good
Posted on Jan 28, 2025
The location is convenient, but parking is not cheap. The room is quite spacious, and you need to pay for additional water in addition to the two bottles of water. The breakfast is 168 yuan per person, but it is very ordinary with few varieties. It is the first time that the bread slices cannot be heated. The hotel is a bit old, and there is only one socket at the bedside.
Original TextTranslated by Google
M·M·L
Superior Room
Stayed in Nov 2024
Other
26 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The hotel is the recently renovated Yanjing Hotel. The previous elevator and door were not easy to use. This time the check-in was improved, and the card swiping was convenient and time-saving. I hope that other facilities can be further improved.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your feedback. We are glad that our changes have brought you a more convenient check-in experience. Your suggestions are crucial for us to improve other facilities and services. We will always start from the guest experience, constantly improve and update equipment and facilities, and strive to create a comfortable stay environment. Your satisfaction is our pursuit. If you still have any inconvenience or needs in any way, please let us know at any time and we are willing to assist wholeheartedly. Thank you again for your valuable feedback and continued support.
Christinalvxingdaren
Superior Room
Stayed in Nov 2024
Business travelers
401 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The Tangla Hotel I stayed at before has now become the Yanjing Hotel.
I also stayed at the Yanjing Hotel before... It was really interesting
I was able to book it this time, thanks to the front desk staff for upgrading me to a higher level for free.
Facilities:
The air conditioner is not too hot, it's OK.
Hot water 👌
The internet is OK
Hygiene:
Clean
Environment:
It has a five-star feel, elegant and comfortable.
Service:
Good service attitude
Original TextTranslated by Google
Response from Property: 尊敬的客人: 非常感謝您對我們的住宿體驗給予的積極評價,尤其是前台工作人員的幫助和服務。我們很高興能為您提供舒適的住宿環境和滿意的服務。我們會始終從賓客的體驗出發,不斷完善和更新設備設施,為打造舒適的入住環境而努力。再次感謝您的寶貴反饋和對我們的支持。
Guest User
Superior Room
Stayed in Nov 2024
Couples
17 review
2.0/5
Posted on Dec 8, 2024
First of all, the online promotion is exaggerated and overly beautified. The service is not good and there is no staff. The room does not match the promotional video at all. The various facilities are particularly broken. There is no window. It is like the dog days of summer in the room. The five-star hotel is not equipped with a humidifier. The bedding and towels are particularly old and smelly. Don't mention other facilities. I have been booking various hotels on Ctrip. This is the worst time. Don't mention the food. The online promotion is all pictures. The actual food is probably just a fried egg. Be careful when you go there
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review in your busy schedule. We are very sorry that we did not meet your expectations. We have recorded the problem you mentioned and the hotel attaches great importance to it. The hotel management will confirm with the relevant departments and deal with it seriously to make your stay experience more perfect. Once again, we deeply apologize for the problem you encountered, and sincerely thank you for your feedback, which will help improve the hotel's service level. Sincerely thank you for your valuable comments, thank you!
Beikexiaopangzi
Superior Room
Stayed in Sep 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Tangla Hotel has a great location and good service. Since we arrived at the hotel at 11pm, we were given a free room upgrade. The room was spacious, with plenty of hot water and high cost performance.
Original TextTranslated by Google
Response from Property: Dear guest:
Thank you for choosing our hotel and sharing your stay experience with us. We have always hoped to be your home away from home. Everything we do is to bring a different experience to every guest. Your satisfaction and affirmation is the best support and encouragement for our work. We will always be committed to providing you with the best service and sincerely invite you to "come home" and stay again.
Guest User
Superior Room
Stayed in Sep 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The rooms are clean, the service is thoughtful, the environment is elegant, and the guests are very relaxed. This hotel is really great, every detail makes people feel warm and comfortable. Simple but stylish, the hotel's details show quality, very satisfied
Original TextTranslated by Google
Response from Property: Dear guests:
Thank you for your support and love! Your satisfaction is the best affirmation and encouragement for our work. We will continue to work hard to improve service quality and serve every guest well. Thank you again for your comments and support, and we look forward to your visit again.
iamtheman
Superior Room
Stayed in Sep 2024
Family
8 review
2.0/5
Posted on Oct 26, 2024
How can I put it? It's hard to describe in one sentence.
1. When I checked in, I didn't tell them that the rooms facing Chang'an Avenue on the south side would be very hot. The temperature inside the room was 27 degrees +, and there was no cold wind. The windows in the room were not allowed to be opened because they were on the upper floors, so there was no ventilation at all. I could only open the door and face the corridor for ventilation. When I checked out, I heard the front desk explaining the same problem to other guests @#%&$¥%
2. The furnishings of the house should be in disrepair. There was no electricity in the sockets in the house. The blinds in the bathroom were uneven and about to fall off. The towels were black. The photos were not very clear due to the quality of the pictures. I actually used their white toothbrush box for comparison.
3. The magical shampoo, not to mention that it didn't foam, was the kind that was similar to gel. To put it bluntly, it was like snot. It was not the oil-filled liquid that flowed out smoothly like regular shampoo. I recorded a video and found that I couldn't post it.
4. You need to swipe your room card to go upstairs. This is understandable and necessary to ensure the safety of the guests. However, when you have just checked in and you keep inserting the room card in the elevator and there is no response, you are extremely upset. The answer you get is that it is demagnetized... in less than a day... demagnetized...
I have to say that I bothered the waiter several times because I needed shampoo and slippers, and I was very sorry, but I could really feel the other party's impatience afterwards, and the service was only average. If there are multiple service requests like this, the hotel manager should intervene to understand the reason so that the guests can have a better experience, but unfortunately he did not. Hotel management can only be said to be basic management, which is quite far from luxury hotels.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review despite your busy schedule! We sincerely apologize for the problems you mentioned and the inconvenience caused to you! We realize that we still need to improve in some aspects. We have notified the relevant departments of the deficiencies you have raised and will improve service quality through a series of corrective measures, including retraining of employees. Thank you again for your comments and suggestions, which helped us discover deficiencies in our services in a timely manner. Once again, we apologize for the problems you encountered and sincerely appreciate your feedback, thank you!