Pine Bay Holiday Resort

Pine Bay Holiday Resort Reviews

Pine Bay Holiday Resort

Camlimani Mevkii, Bayraklidede Mahallesi, 09400, TürkiyeView Hotel Details
Pine Bay Holiday Resort
Pine Bay Holiday ResortPine Bay Holiday ResortPine Bay Holiday Resort
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Pine Bay Holiday Resort Guest Reviews

7.8/10
Good
76 review
Verified reviews
Location8.0
Amenities7.7
Service7.5
Cleanliness7.9
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All reviews(76)
Positive reviews(41)
Reviews with photos/video(15)
Negative reviews(7)
Guest User
Standard Room Sea View
Stayed in Dec 2024
Family
1 review
8.5/10
Very Good
Posted on Feb 2, 2025
Kış ayrı güzel, yazın ayrı güzel. Doğa ile iç içe
Anonymous User
Standard Room (2 Adults + 1 Child)
Stayed in Jun 2024
Family
1 review
8.0/10
Very Good
Posted on Oct 14, 2024
Beautiful view and clean beach, big area, safe, the meal is not the best, perfect for family
mevlut
Standard Room Sea View
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Nov 26, 2024
2. Kez geldiğimiz pine bay hotel yine herşey çok güzeldi. Teşekkür ederiz
farhoud farmahini farahani
Club Family Room
Stayed in Feb 2023
Family
2 review
7.5/10
Posted on Mar 29, 2023
Very good experience We are very happy with trip app, because recommend me pine bay holiday resort hotel
6/11
Guest User
Standard Room (2 Adults + 1 Child)
Stayed in Jan 2025
Family
1 review
5.5/10
Posted on Mar 1, 2025
He left the hotel today. The first day lunch was a la carte. That way the meat was delicious. But the food after that was really bad. The cold ones were not bad. One or two of the desserts were good, the rest were very bad. The soups were either spicy or salty. My child loves pasta, thank you, he doesn't want to eat pasta anymore. Even the pasta had no taste. The child literally finished the days with ayran, I definitely wouldn't prefer it again.
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Guest User
Standard Room Sea View
Stayed in May 2024
Family
2 review
9.0/10
Great
Posted on Jul 1, 2024
Although the hotel is not very close to the center in terms of location, it is in a very nice place, it has its own sea, very clean food, ideal, room cleaning is done every day, minibar is renewed, animations to suit every taste could be better, only
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Guest User
DOUBLE Double land view
Stayed in Mar 2024
Travel with friends
1 review
6.0/10
Posted on Apr 24, 2024
Hello, good luck, I have stayed at the hotel before, but this time, when we stayed, the food and drinks were terrible and we were a family of 8, the hotel was very, very bad.
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Guest User
Standard Room Sea View
Stayed in Feb 2024
Family
1 review
10.0/10
Outstanding
Posted on Mar 17, 2024
Perfect I recommend it to everyone
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Rebecca J
Stayed in Mar 2025
Family
8.0/10
Very Good
Posted on Apr 11, 2025
I'm not sure why it has negative reviews but don't listen to them. We loved it here. All the staff were great and eager to help. The food was lovely with lots of fresh local food to try and some more "European" options if you'd prefer, (I'm addicted to any form of borek now), and they whipped up any drink you could think to ask for both alcoholic and non alcoholic for the kids. There is plenty of options of places to eat throughout the day - the opening times of these depends on the time in the season - and a shop with snacks to purchase if you can't find anything you fancy although we never found ourselves lacking in options. Some areas weren't yet open but the opening dates of the different facilities are clear in the holiday description so as expected. The place is clean and there was plenty to do despite some unexpected rainy, cold weather over our weeks stay, even when some of the slides etc were understandably closed as it would have been unsafe to use them in such weather. The hotel itself is in a spectacularly beautiful bay. Even the thunder storms looked amazing over the sea from our balcony. We booked at superior room with a sea view and it was clean and comfortable. The hotel is brimming with one off art pieces which make the communal areas and corridors much more interesting than most hotels and their generic artwork. Kusadasi is a lovely town to visit and is close by via the buses that stop at the hotel gates. Lots of bargains to be had and icecream to eat. Ephesus is a must see while you're there. We always try to visit new places and this is our third stay in different areas across Turkey but we were already looking at booking here again for our next holiday.
Andreja T
Stayed in Oct 2024
Business travelers
10.0/10
Outstanding
Posted on Nov 14, 2024
Pine Bay Holiday Resort offers you ultra all inclusive service with traditional Turkish hospitality. Cristal clear water and awesome sunsets Signature cockatilas made by Serhat are great add-on which made our experience even better.
Response from Property: Dear Guest, Thank you for visiting Pine Bay recently and for sharing your feedback here on Tripadvisor. We are glad to read that you like all the conditions we provide and had a great holiday overall. It will be a pleasure to have you as our guest again. Warm regards, Pine Bay Guest Experiences
THOR IT S
Stayed in Oct 2024
Business travelers
10.0/10
Outstanding
Posted on Nov 14, 2024
The hotel is very clean and tidy. The building is huge. 8 restaurants a lot of lobbys where you can chill. We used the conference room and cinema as we needed it for our lessons. Special time spent was drinking cocktail from bar chef serhat who makes his own cocktail creations, very special stuff.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Pine Bay. It is always a pleasure to receive positive feedback. We are so glad to hear that you enjoyed so many of our facilities that we offer to all of our guests. It was our pleasure to host you and hope your next visit will be as pleasant as the previous one. Warm regards, Pine Bay Guest Experiences
Voyager17826976121
Stayed in Sep 2024
Family
10.0/10
Outstanding
Posted on Oct 29, 2024
So far, the resort has been fantastic. Spacious room (family of 4) amazing food with plenty for all dietary requirements (I need to have a restricted diet) Staff have been absolutely amazing & taken of us all holiday. Would recommend, would come back.
Response from Property: Dear Guest, Thank you for taking your valuable time to share your experience with us. We are so glad to hear that you enjoyed so many of our facilities that we offer to all of our guests. We do hope to see you again in the near future. Kind regards, Pine Bay Guest Experiences
browniemama1
Stayed in Aug 2024
Family
8.0/10
Very Good
Posted on Sep 23, 2024
Almost at the end of our holiday. This hotel is in a beautiful location and close to Ephesus, Kusadasi and many water parks. While I agree the rooms are dated, they are also spacious (we are in a superior club room) and have all the basics, and a decent daily housekeeping service too. The food here is lovely, and there are lots of options to pick to eat. We particularly like having a la cart options at lunchtime in the beach restaurant and Panorama restaurant as juggling three children at the buffet can be a pain. The resort is huge, hilly but incredibly picturesque with palms and pines everywhere. The kids pools, mini slides and big slides have been great for the kids. The beach and ease of travelling to other places has been great for us parents. I was worried before arriving about the negative comments around food, cleanliness and dated rooms but have not had any problems with any of this at all. Perhaps there is not the same upkeep that we are used to, but it has not impacted our fun at all.
Response from Property: Dear Guest , We would like to thank you for taking time to share your experience about your stay. Your feedback is extremely important to us as we strive to provide the best possible experience for all of our guests. We are delighted to hear that you thoroughly enjoyed the wide range of facilities and amenities that we offer at our resort. Once again, thank you for choosing Pine Bay as your accommodation choice. We look forward to welcoming you back soon for another memorable stay. Best Regards, Pine Bay Guest Experiences
Explore53972734450
Stayed in Aug 2024
Family
10.0/10
Outstanding
Posted on Sep 19, 2024
Excellent family holiday, very friendly staff , welcoming and looked after us. The life guards and entertainment staff were Excellent and their jobs. The food was very nice and tasty, we only found that we couldn't get a seat straight away but we weren't waiting long at all. The waiter and waitresses always accommodated us and couldn't be more helpful if they tried. The beach was literally next ro the pool and we spent equal amount of time there to. Lots of bars close by for food and drinks. We will definitely be returning.
Response from Property: Dear Guests, Thank you for taking the time to share your experience with us. Your feedback is greatly appreciated and helps us to improve our services. We are delighted to hear that you enjoyed your stay and that delicious food made your vacation even more enjoyable. We will be very much looking forward to welcoming you again in our hotel and in your next visit, we shall strive to mend for the unpleasantness from your previous stay. Best Regards, Pine Bay Guest Experiences
Aoibhinn B
Stayed in Jan 2025
Couples
2.0/10
Posted on Feb 17, 2025
We made the mistake of reading the reviews after we arrived. We looked at the reviews because we couldn’t believe how bad the entire experience was. I have never left a review on anywhere I’ve stayed before but this one is needed. The staff were consistently rude and unhelpful. We didn’t get any names but one young man with big eyebrows had the worst attitude and was so rude to us every time we just tried to get food in this supposed ‘all-inclusive’. Another blonde lady constantly followed us around as if we’d done something wrong. There was no advertising or mention of 70% of the resort being closed due to the time of year so it felt like a complete of money when you couldn’t do anything. No waterpark or beach bar like expected and only one singular restaurant/bar to choose from. Big gaps between meal times so sometimes if you were hungry and you just missed lunch by 1 minute you would have to wait 4 hours until dinner. Overall the staff do not care about your stay, if you’re hungry, or anything else and I really recommend that you stay elsewhere.
Response from Property: Dear Guest, We are sorry to hear that your stay did not meet your expectations. Our resort operates with different offerings for summer and winter seasons. During summer, we provide aqua park, pool, and beach services for guests. However, winter in Turkey extends until the end of March, which means weather conditions prevent us from operating the aqua park and certain outdoor activities during this period. Despite these seasonal limitations, we work diligently to create memorable holiday experiences through our indoor amenities—including pool, sauna, and Turkish bath—as well as various entertainment events held in our indoor spaces. Regarding your concerns about staff interactions, we sincerely apologize and have forwarded your feedback to the appropriate managers. We appreciate your sharing feedback, and it is our hope that you will give us the opportunity to better serve you in the nearest future. Warm regards, Pine Bay Guest Experiences