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Hotel Firenze is centrally located in Verona, a 3-minute walk from Porta Nuova and 11 minutes by foot from Verona Arena. This hotel is 1.6 mi (2.6 km) from Juliet's House and 0.5 mi (0.8 km) from Loggia del Consiglio.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 49 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and electric kettles.
"No words to say really and the fact that the guy who was resptionist told me this is not my responsibility and I am not a waiter to bring blankets for you was anoteher level. I really like to discuss this with their manager because I've been to that hotel before and I aimed to go again but I don't think so anymore. Not me and my family!
The receptionist was not professional and they expected me to go to their other building to collect the blankets that they did not provide! They were rude that they wanted to get to my room with out prior permission from me to check if the room actually has blankets or not!!!! They did not trust my words as a guest!!! this was so not respectful and of course I did not let them in to the room at 11 pm while my parents are sleeping and told them to check the room while I am checking out in the morning!!
OMG I was waiting for blanket since 12 pm!!!! And they said you should come and collect it because we don't have staff!!!! a 4 star hotel! And once I went there they actually had 2 staff!"
Read genuine traveler ratings & reviews to find your perfect stay.
9.6/10
Amazing
__Maria_We really liked everything! Modern comfortable apartments in an incredibly convenient location - 5 minutes from the Arena!
Cleaning every day, shampoos refilled, towels changed if you put them on the floor. There is a kitchenette, stove, microwave, refrigerator, and 2 small bottles of water are provided daily.
The staff at the reception are very nice.
Among the small disadvantages: there were problems with the safe, it did not open for two days in a row, it gave an error, although we entered the code correctly, when they came to us to fix it, it turned out that it opened with the usual standard code (i.e. it could be opened any employee just like that).
Well, the cost was a little high for the New Year holidays, but everything is clear here :)
Overall, highly recommend!
GGuest UserThe stay I had there was simply incredible, I was positively impressed and would come back a thousand times over, everything is very beautiful, organized and very well located, it is right in the city center which makes the stay more pleasant, everything you can do nearby, there is all the commerce and especially next to the arena, the most beautiful thing, the hotel itself is very well built and there was always someone there to help us, the room is the cutest thing and super tidy, the breakfast is very tasty and There are several options, I loved everything about the hotel, congratulations and the people who work there are extremely friendly!!! 💕
CChujianruyunThe suite booked this time is in good condition in all aspects. Verona is a better hotel. Breakfast can be very convenient to go to major attractions. Walking distance from Juliet's former residence is not far away.
MMartin SnellingWe recently stayed here for 5 nights to take in the sights of Verona and surrounding cities. While I can't complain about the price, and for that, it was a bargain, there were a number of issues that resulted in a less than perfect rating.
The location: While it looks close to the main train station, it is about a 25 minute walk. However the 23/24/73 buses run regularly and pick-up / drop-off very close to the hotel
Lidl: next door to the hotel is a Lidl - it was a godsend and well worth visiting (if only for the fresh cheese focaccia).
The hotel itself was very clean but:
- The rooms have wooden floors and the walls aren't super-thick. So, when someone checks in to their room nearby, you can hear everything. At midnight, it isn't great when they're walking in heels across the floor.
- Lack of plug sockets - there was one usable plug in the room that is shared with the kettle, and one in the bathroom!
- Air conditioning (or severe lack of) - the rooms have air con, however, it wasn't switched on and I was told by reception that at this time of year (October) they don't have it switched on. The room temp was in the high 20s which led to us not actually sleeping under the covers - we spend 5 night sleeping on top of the bed as the room was just too hot. We couldn't sleep with the window open as their was too much noise from outside.
- The toilet flush was leaking 'hot water' - but this was repaired / replaced with a different toilet flush
- Staff: They were helpful when housekeeping has vacuumed up one of my wife's earrings, but didn't offer any assistance with regards to the heating in the room
NNstarEverything is great!
Location is good for those who drives, convenient parking, but far from city center (not walking distance).
Large room, clean, good amenities, good reception staff, good breakfast.
I love most about the bed and pillows. I read some bad reviews but I think the bed and pillows are not too soft which is good for back and neck. I had best sleep here during all my stay in Italy.
GGuest UserStaff were excellent, so friendly and could speak English. Hotel room was a little small but perfectly useable and clean. Nice relaxing garden / outdoor section to relax in. We used the Verona hire bikes right outside to / from city centre. Bus to / from train station also on doorstep. Easy and cheap!
GGuest UserA beautiful and unique hotel with great charm. Family run and welcoming. An opportunity to stay in an elegant, authentic and traditional hotel.
The Secret Garden breakfast setting was lovely and breakfast was very pleasant.
There is a nice little lounge area where you can make yourself a hot drink and find a book or magazine to read.
The rooms are nicely decorated and furnished with modern ensuites. Air conditioning being a welcome feature in hot weather.
The owners are obliging and helpful.
A more authentic stay than modern or chain hotels.
WWissem.BWe arrived at the hotel last night. There was a front desk clerk named Khalil who was really nice. The check-in went smoothly and quickly. He arranged a nice room for us and also took care of the parking garage.
CCameronVery good. Staff friendly and very helpful, even with limited English. Breakfast could have been better with more savoury foods and less cake, but overall good as it was included in the price. There is no train station nearby, so you have to get the 93 or 21 bus from verona to get there, which is a minor inconvenience. Overall very good.
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