Verona Apartments

Lovely hotel and very close to the train station - everything was great except the wifi was none existent so had to go outside to the centre if I needed to use wifi. Breakfast was lovely.

We stayed in Oriana Suits for 1 night. One very strange thing about the hotel that the suite was ready only by 2^30. And you have to leave the hotel next day at 11:30. That't true that Oriana Suits have very good location, but we found out that in an extreme situation the staff is not helpful AT ALL. My wife broke a glass in the living room. We asked for a help at 6 p.m., at 7^00 p.m. we reminded of the problem - the glass was all over the floor. We went to watch a show. When we returned back at midnight the small pieces of glass still remained on the floor. Nobody cleaned it - as you understand, we couldn't use the room. We left the hotel, and nobody did anything about it. So the smiles of the staff are another proof that fair words butter no parsnip. We don't recommend this hotel to anybody because if something happens to you in a strange city there is no help on the side of the hotel staff.

This is a rare 5Star in Verona's old town, very well placed for conquering Verona by foot. If you get past the pretty cumbersome group-wide reservation system and deal directly with the hotel you will get good and attentive service. Andrea, the front desk manager is a pleasure to deal with and is always helpfull. We have always the same room, a junior suite, of a size which is rare in Italian hotels, well kept and squeaky clean. Breakfast is a peasure, everything is fresh, eggs of all versions are freshly prepared and not from an hours old rechaud! Very good. The bar, unfortunately is not overcrowded and the guests should get some friendly push from management, perhaps offering a free drink, a 5 o,clock special meet-and-greet, whatever. All in all, you get the feeling you're welcome and appreciated as guest. Should be the norm for a 5Star. Our most recent experience in Sirmione showed us it's not. We will be back, for sure.

My wife and I have nothing but good things to say about this hotel. When choosing a hotel, you want it to be central to all the main attractions but equally, you want the hotel to be of a decent standard. Happy to say that Best Western Delivered. A short distance from the Arena, Guiletta's House (balcony), Tomb, The fountain, Tower etc. Nicole on reception was great, as was her other female colleague (who's name escapes me right now). They provided recommendations for restaurants, hotels and were very knowledgeable about the surrounding areas. Taxi from the airport is approx €30-40 depending on how any are in the taxi. We.can highly recommend using the BIT electric scooters once in central Verona. We spent €10 each for the whole weekend and still had money left on the scooter app when we left. Cheap, easy not to mention a fun way to get around the city. The ”Anselmi Cafe” in Central Verona is a lovely place to eat. Fresh food, great service. Some of the others not so great. Any how, Best Western cost my wife and I €394 for 3 night included breakfast, 2 of the those days we had it trollied directly to the room for an additional €5pp. Having seen the sites of Verona, its unlikely we'd be back but 100% recommend this hotel and Verona in general.

This was the best hotel in our 3 weeks Northern Italy tour. Though rated 4 stars, it gives a 5 star experience. A very classy hotel. Location is perfect, in the center of the historic district, 10 meters from Verona's ”5th Avenue” and 3 minutes from the Arena. Everything is within short walking distance. They have parking for 21 Euro, but can also provide a Verona parking tag, if you can find a free blue parking spot. The hotel is meticulous in detail and amenities. The room was large, and we lucked out and even had a balcony and a small sitting area. The maintenance is great. Large 50+ ” TV. Bed was large. Room had many outlets available, with a special device for charging. Service at the front desk was superb. The public places are extremely well maintained. I am not sure how they rate hotels in Italy. We stayed at a 4 star in Arezzo that felt like 2 stars. Compared to that experience, the Accademia is a 10 star experience. Highly recommended.

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

Good location, hotel facilities are too old, leaving the attraction for five minutes walk, convenient

It was just incredible the stay I received there, I was impressed positively and I would return thousand times again, everything very beautiful, organised and very well located, is well in the city center, which makes stay more pleasant, You all do la close, have all the trade and mainly next to the arena the most beautiful thing, the hotel itself very well built and always had someone there to take care of us, the room is the most sweet and super-trumpy thing, the breakfast is very tasty and has several opcao, I loved everything from the hotel is of parabens and people working la extremely sympathetic!!! 💕

This is a lovely hotel with good facilities. The staff were helpful, efficient and friendly. Loved the breakfast - good quality and plenty of choice. 10/10 A little way from the centre of Verona but there is a bus service or staff happy to get a taxi for you. Took us about 20 minutes to briskly walk to the centre. I would happily stay again.

I would put more stars, if I could. Found this place after had terrible service at Rigoletto, no one was there to open door for me, so i had to find another place on the spot. For few do llars more, I got service that worth much more that they charge. Milano hotel and spa right away made me feel like at home. From the moment i walked in to the moment i was relaxing in rooftop jacuzzi, with amazing view to Arena , took exactly 25 min. I got room with view to Arena, even without asking. Breakfast was served like at high class restaurant, with huge variety of choices from the menu. Everything carefully chosen, for the clients comfort . Stuff very very polite and friendly, especially Cristina and Gavriel. There is much more to say, but it's better one time to try yourself. This place is simply cares! Thank you guys for making my stay at your place so special, cannot wait to come back!