Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 5, 2026|Standard double Room
BellabelThe location is perfect! It’s just 5-min walk from the Grand Central Station where we took our bus coach.
The reception desk is 24-hour, which is really welcoming especially when we were arriving beyond mid-night.
Too many hotels are self-serviced these days even they are charging quite a high price. And the staff at the front desk were very helpful.
The room is really spacious for its price - though a little bit old - but really no complain.
There is also a very convenient and dedicated drop-off area in front of the hotel, in case you have lots of bags to load/unload.
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Price per night from:JPY 15,388
Posted onJul 25, 2026|Standard King Room
Guest User
Overall, I was extremely satisfied with my stay! The room was clean, the bed was comfortable, and the amenities were complete. The soundproofing was also good. The front desk staff were friendly and efficient, making me feel right at home. The hotel's location is convenient, with plenty of dining options and easy access to transportation nearby. It offers great value for money, and I would definitely choose to stay here again on my next visit.
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Price per night from:JPY 19,099
Posted onJun 9, 2024
P&P
Grand Central is in great location in heart of Belfast. Fantastic staff who are friendly and always on hand to help. At reception Matthew warmly welcomed us and we had a wonderful time Saturday afternoon lounging in the Observatory ,sipping delicious cocktails and enjoying the beautiful Belfast skyline.
Breakfast was lovely with 2 highlights for me ; chef made me perfect poached eggs upon request - thank you! Also variety of mango, mixed berry etc. smoothies were freshly made and served during breakfast; delicious! Would thoroughly recommend for a short city break and Belfast too was buzzing! Will be back again December!
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Price per night from:JPY 30,516
Posted onAug 6, 2026|Queen Room with Sofabed
mofang01Very close to the Central Station. Taking the airport bus directly to the Central Station, it's just a five-minute walk, which is very convenient. It's also not far from the train station; I checked the map and found that both buses and subways would require some walking to get to the Titanic Museum, so I decided to take the train directly instead. It's also not far from the city center. On the first day, after visiting the museum and having dinner, I realized the supermarket closed at 10 PM and couldn't get milk for my child. I tried asking the hotel front desk if I could buy some at the bar, and to my surprise, they directly gave us a cup of hot milk. All the front desk staff were very warm and friendly, and the room was very comfortable to stay in.
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Price per night from:JPY 17,326
Posted onJun 7, 2026
Guest UserThe hotel was incredibly clean and grand. Check-in is officially at 3 PM, but I had to be somewhere else at that time, so I arrived an hour early at 2 PM. They were totally fine with it and let me check in early, which was super nice of them! Haha. I signed up for breakfast the next day, and the bread was absolutely delicious. The view is also fantastic, overlooking the river in Belfast, which is very atmospheric. I definitely want to go back!
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Price per night from:JPY 18,579
Posted onAug 16, 2026|Standard Double Bedroom
David BlundenI thought the staff were friendly and welcoming, the bar had a large selection of beverages and the rooms had ample space. There was also a breakfast buffet which was ok. A young lad cleaning the table next to ours managed to get spray onto our table and wife's food which was frustrating, but my wife raised the issue and he apologised and kindly took the plate. Just hope there's a little more due diligence next time.
What I wasn't fond of was that the rooms were not soundproofed, and I thought I'd highlight the matter since half of the rooms face out towards Common Market and other local bars. Luckily, we were that knackered that it didn't prevent us from getting to sleep. Another thing that was very disappointing was that the rooms were dusty, and the downstairs toilets were very dusty too. I could see all the staff working hard during my stay, but I really think more deep cleans could be done. I really think this is a staffing level issue as I could tell everyone was trying to do a good job, and I know big companies are reluctant to spend what's necessary to keep operations running smoothly and efficiently.
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Price per night from:JPY 12,693
Posted onNov 20, 2025|Reduced Rate King Room (Directly Above Bar)
Guest UserMy room was lovely, very inviting and pleasant, especially the bay window with a bean bag was a nice touch. Excellent customer service with a complimentary drink for using the self check service. Thank you I will definitely visit again 😁😁😁😁
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Price per night from:JPY 12,670
Posted onOct 29, 2025|Deluxe Double Room
marycon buagayanThis is my second stay at the Clayton Hotel, and overall, the experience was pleasant and the accommodations were comfortable. The rooms are clean and well-maintained, and the hotel offers good value for an overnight stay.
However, I observed that the reception staff could benefit from being more attentive and proactive in assisting guests. On several occasions, it seemed that guests were not immediately acknowledged, which can leave an impression of inattentiveness — particularly for international visitors.
My previous stay was three years ago, and I was hoping to see some improvement in this area. Consistent professionalism and warm hospitality at the front desk would significantly enhance the overall guest experience. I look forward to seeing positive changes on my next visit.
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Price per night from:JPY 14,159
Posted onAug 2, 2026|Triple Room
Guest UserVery close to the train station. You can take bus 300 from the airport to the train station, then walk to the hotel. There are supermarkets, restaurants, and small bars nearby, and it's close to Queen's University. Overall, the transportation is quite convenient. There's a small bar opposite the hotel, so it might be a bit noisy at night. The front desk staff were very warm and friendly. The overall stay experience was pretty good, and the breakfast was simple but provided basic nutrition.
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Price per night from:JPY 9,691
Posted onApr 24, 2025
Guest User
From Belfast International Airport, take bus No. 300 to Queen Street, and it only takes 3 minutes to walk to the hotel. The hotel is also close to the commercial street and some attractions, and can be reached quickly by walking or taking the bus.
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Price per night from:JPY 12,268