Park Plaza Hotels in Bangkok

I got to stay in my favourite room in the North Tower where I have stayed five times. The location of the Twin Towers Hotel is very good because it is a fairly close walk to Siam Square and the MBK Mall. There are lots of interesting streets near the hotel. The weather was hot but the room was very nice and cool. The swimming pool very is nice to swim in when the weather gets hot. It is good going down to the breakfast area to try lots of food. They now have a good shop at the front of the hotel which I went to many times. I recommend this hotel as a great place to stay in Bangkok.

The room is old but clean. It offers a standard service, not so bad though. I had a good sleep the whole night. The location is the prime. Near Grand Palace, Pra Meru Ground (Sanam Luang). Easy to get there by the airport bus (A4) from Don Maung Airport. The fare is just 50Baht/ride

Overall a decent stay. Great view from our room, good selection of food for breakfast and good service. Some negatives were that our bathroom sink didn't drain water well, and there were times the hot water in the shower wasn't very hot at all. Aircon in the room is also unable to be turned off.

Well located right in the heart of Chinatown Yaowarat. Despite the busy streets in the district, the rooms were relatively quiet. If you are using the room for the purpose to travel actively, I think it’s reasonably priced for the accommodation. Convenient location as it is around 4-5min walk to Wat Mangkon MRT and has lots of food round the clock.

Positive things: Great room views. Hotel is clean. The variety and quality of toilet ametities are very good. Negative things: Awful staff attitude. I inserted in the reservation, made sure to the lady at the check-in, that I would like a quiet room. However, I was put into a room next to the elevator, and that elevator there is VERY NOISY. Everytime the elevarot worked up or down, I could hear it working in side my room. I inquired the reception, informing my room number, to be told immediately the hotel was fully booked, I did insisted that the noise was not pleasant at all. The answer given, in a very rude tone, was that I should try to change for the other night. I then told them that I am staying for one night only. To no avail or change of attitude. After much insistence and even the interference of a local friend who works for the brand, I was changed to another room. In this oher room, to my surprise, there was CONTINUOUS LOUD NOISE FROM RENOVATIONS. Note that it was already 21h00 (9pm). I was even told that in this brand the have a ”golden rule” of not making noise after 17h (5pm). Which again, more unpleasant exchanges with reception with another interference of my friend (who was also shocked) almost one hour after I was ”upgraded” the room. At this new room, which by my view wasn't that different from my original ones, it was finally quiet. Seems that was a room rarely used and with various stains in carpet and bed sheets. However with the stress that I went by, really didn't cover it. It was now five hours of annoying unnecessary stresses with the hotel staff. It is not really a cheap hotel and it has an image of a prestigious brand. The staff attitude was less than acceptable throughout the whole experience. Fortunately I was lucky for my friend to intervene in my favour. Glad that I had to stay only one night. At check-out, I was faced with even unprepared individual who did not know how to use a card machine. I know it's a Hilton, but I can say it was one, if not the most irksome experiences that I have ever dealt with.

A great hotel in Silom for a very reasonable price. The rooms are clean and spacious. Great location. The pool is small. The breakfast is fantastic and there is a really cool bar on the top floor with stunning views of the city and happy hour cocktails. Would definitely stay there again.

Terrible experience, it felt like I’m staying in a motel without category, hotel is old and smelly, everything in the room is old. Shower is very old too. Check in and check out procedures will take ages, will wait in the line as at the airport and then very slow registration process, although staff is very polite and nice. Lobby looks grandiose but in reality all looks very old. Windows in the room were incredibly dirty and the room view unpleasant. The only surprisingly positive moment is breakfast, despite bad coffee the choice of options is incredible, looks like lunch buffet and the food is tasty. Before checkout at 12 pm at 11:35 I had 2 calls within 3 minutes from reception with information that I need to check out, I said I know that at 12, they said it’s just a reminder, never had this before, weird. Located within 5 min walk to Nana BTS. Overall, I’ll never stay here again even if the price is cheap.

I had an excellent stay here over the weekend. The staff was friendly and helpful. Considering how close it is to such a bustling, vibrant part of the city, it was far enough to still be calm and quiet. Found that it was an easy location to get to. While it’s not super close to the Temples, the area still has a lot to offer. I loved the pool, and the gym was pretty good. It was never crowded though, which was ideal. I’d stay her again.