Intercontinental Hotel & Resorts Hotels in Bangkok

I booked my stay at the Intercontinental Sukhumvit without realizing it was specifically located at Sukhumvit 59, Thong Lor. However, this turned out to be a wonderful experience. Upon arrival, we were warmly received by Khun Bank, who I assumed was the manager. His genuine warmth made us feel immediately welcome. We only interacted with him during check-in and check-out, but the entire stay was pleasant and enjoyable. Our daily requests were consistently met, and we're extremely grateful. On check-out day, an earthquake struck, but Khun Bank and his team handled the situation with care and confidence. Despite likely being concerned about their own loved ones, they maintained their professionalism. Khun Bank kindly assisted us in contacting our AOT chartered limousine, which was uncertain due to the massive traffic jam. Thankfully, Khun Bank had arranged for our chartered car earlier, ensuring we arrived at the airport on time. We'd like to express our heartfelt gratitude to Khun Bank for his exceptional service and sincerity. His dedication to assisting not only us but also other guests was truly appreciated.

Location of the hotel is great as it is close to all that one needs while in Bangkok. Massage, mall, food. Bts station Chit Lom is right in front of the hotel entrance which makes it super easy if you are coming from Suvarnabhumi Airport. Room is average but clean. Pool on the rooftop is small for such a big hotel. Service is okay considering Asian hospitality. Buffet breakfast spread is good choice for about everything one need to start the day, but less halal options. Will stay again for the location.