Twin Towers Hotel

Twin Towers Hotel Reviews

Twin Towers Hotel

88 Rama VI Rd, Khwaeng Rong Muang, Khet, Pathum Wan, Bangkok, 10330, ThailandSee Hotel Details
Twin Towers Hotel
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Guest Reviews

8.5/10
Very Good
2937 review
Verified reviews
Location8.5
Amenities8.2
Service8.7
Cleanliness8.6
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Positive reviews(2659)
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Large rooms(259)
Convenient for shopping(121)
Great swimming pool(106)
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Located downtown(65)
Luxurious(44)
Negative reviews(278)
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Superior Room Non Smoking
Stayed in Jun 2025
Solo traveler
5 review
3.0/10
Posted on Aug 1, 2025
Poor customer service. Food tasted horrible and not many options. Location not the best, too far away from everything. Even when you arrive earlier they don't have the decency or care to allow you into your booked room. They prefer to tell you to wait even up to 5hrs before giving you access. Very LIE for example; no room is available for your early arrival but if you pay extra, you can get a room. And I had already paid a lot of money for my room selection. Would NEVER recommend anyone to stay there
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback. We are very sorry to learn that your experience during your recent stay was unsatisfactory with some aspects. Your constructive comment has been well noted. Please rest assured that we will strengthen our focus on the improvement to ensure the quality of service we want to offer our guests.We hope that we will have the pleasure to welcome you to The Twin Towers in the near future.Hotel Management
Nwa Gaza
Superior Room Non Smoking
Stayed in Jun 2025
Traveling with friends
6 review
8.0/10
Very Good
Posted on Jul 23, 2025
We had a comfortable stay. The hotel is nice and clean. Got good value for the price.Location was a bit off, relatively far from most attractions.
Response from Property: Dear Nwa Gaza,We are thrilled to hear you had a great stay at our hotel. Your appreciation motivates us to strive for excellence. It was our pleasure to serve you during your stay, and we're pleased we could contribute to your good experience. We look forward to welcoming you back soon. We promise to keep up the good work and maintain the high standards of our services. Thanks again for taking the time to review us.Hotel Management
George Ellis
Superior Room Non Smoking
Stayed in Jun 2025
Solo traveler
1 review
4.0/10
Posted on Jul 15, 2025
The lobby area is lovely but deceiving. The cleanliness of the room is lacking and they are in desperate need of an overhaul. Whilst it was a comfortable sleep, I’d avoid again until renovations complete.
Response from Property: Dear George Ellis,Thank you for taking the time to share your feedback. We're glad to hear that you found the lobby area lovely and that you had a comfortable sleep. However, we sincerely apologize for the cleanliness issues and the overall condition of the room not meeting your expectations. Please rest assured that we take your comments seriously, and we are currently in the process of planning renovations to improve our guest experience. We hope to have the opportunity to welcome you back in the future once these enhancements are complete.Hotel Management
Celebrity World Traveler
Superior Room Non Smoking
Stayed in Jun 2025
Solo traveler
4 review
9.0/10
Great
Posted on Jul 14, 2025
I recently stayed at the Twin Towers Hotel Bangkok and had a pleasant experience overall. The staff were friendly and check-in was smooth, which made me feel welcome right away. My room was spacious and clean, although some of the furnishings looked a bit outdated. In-room dining was good, with decent portions and timely service. The location was convenient, especially with easy access to ride-hailing options.
6/8
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your recent experience at the Twin Towers Hotel Bangkok. We are delighted to hear that you had a pleasant stay and that our friendly staff and smooth check-in process helped you feel welcome from the moment you arrived.We’re glad you enjoyed the spacious and clean room, as well as the quality of our in-room dining service. Your feedback regarding the furnishings is appreciated and has been noted as we continuously strive to enhance our guests’ comfort.It’s also wonderful to know that our location served you well and provided easy access to transportation. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Hotel Management
cocotravels
Superior Room Non Smoking
Stayed in Jun 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jul 5, 2025
Visited Bangkok for 3 days and stayed at this hotel. It is a very big hotel with a large lobby and 24/7 reception. We checked in at 3am with no problem (booked an extra night). Breakfast was an extra 200 baht if selected at check in, or 250 paid at the restaurant. The room is very spacious and clean. The only issue is that the bathroom is quite old and the tap and shower are sometimes a bit leaky which can be annoying at night. Nonetheless great value for price and great location.
Response from Property: Dear Valued Guest,We are thrilled to hear you had a great stay at our hotel. Your appreciation motivates us to strive for excellence. It was our pleasure to serve you during your stay, and we're pleased we could contribute to your good experience. We look forward to welcoming you back soon. We promise to keep up the good work and maintain the high standards of our services. Thanks again for taking the time to review us.Hotel Management
Padaleeswaran
Superior Room Non Smoking
Stayed in May 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Jun 21, 2025
Traveling from India 🇮🇳, I found the stay absolutely worth it right in the city! The experience was truly awesome. when it comes to customer hospitality and exceptional service. Highly recommend!
Response from Property: Dear Valued Guest,Thank you for the perfect rating and succinct review. We're pleased to hear that you found your stay to be overall good. We consistently strive to deliver a seamless and rewarding experience for our guests and it's reassuring to know that we're on the right track. We hope to have you stay with us again in the future, seeking to exceed your expectations and provide an even better stay.Hotel Management
DING WEI
Superior Room Non Smoking
Stayed in May 2025
Traveling with friends
20 review
10/10
Outstanding
Posted on Jun 29, 2025
Very good experience staying here with my friends. All tourists spot is nearby and easy to go.
Response from Property: Dear Valued Guest,Thank you for the perfect rating and succinct review. We're pleased to hear that you found your stay to be overall good. We consistently strive to deliver a seamless and rewarding experience for our guests and it's reassuring to know that we're on the right track. We hope to have you stay with us again in the future, seeking to exceed your expectations and provide an even better stay.Hotel Management
Guest User
Superior Room Non Smoking
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 18, 2025
The Twin Towers Hotel is located in central Bangkok, within walking distance (about 10–15 minutes) to MBK Center, Siam, and the National Stadium BTS station. It’s easy to find taxis, and convenience stores are nearby.
Response from Property: Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Hotel Management
zhorla
Superior Room Non Smoking
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 12, 2025
I really like this hotel not only the hotel is nice but also staffs are real nice .
Response from Property: Dear Valued Guest,Thank you for your valuable feedback. We are very glad and proud that you are satisfied with our service. Your satisfaction is our important goal. In the future, we will do everything to develop and improve our service quality continuously to give you the best experience. We hope to receive your support again in the future. Thank you.Hotel Management
Weng Foo
Superior Room Non Smoking
Stayed in May 2025
Other
6 review
6.5/10
Posted on Jun 18, 2025
It is obvious this hotel is a very old building and the infrastructure has been around for a while. The staff is friendly and the main hall at the reception feels spacious and welcoming. I was given a spacious room but the furniture looks old and dated. The toilet was not exactly that clean with stains from years of usage clearly very visible. Overall, for the price, it is a decent place to stay.
Response from Property: Dear Weng Foo,Thank you for taking the time to share your feedback. We are very sorry to learn that your experience during your recent stay was unsatisfactory with some aspects. Your constructive comment has been well noted. Please rest assured that we will strengthen our focus on the improvement to ensure the quality of service we want to offer our guests.We hope that we will have the pleasure to welcome you to The Twin Towers in the near future.Hotel Management
medinasaeed1
Superior Room Non Smoking
Stayed in May 2025
Couple
4 review
8.5/10
Very Good
Posted on Jun 15, 2025
The lobby and the staff were lovely. Room wasn't that great, but not bad either. Love that there is a Lawson and 7/11 few steps away. Only downside is the location is a little further away and getting stuck in traffic can make it feels like years. Other than that great.
Response from Property: Dear medinasaeed1,Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again.Hotel Management
Lovefranci007
Superior Room Non Smoking
Stayed in May 2025
Business traveler
26 review
5.5/10
Posted on Jun 10, 2025
Very stinky floor , front reception very clean and good . But room floor are stinky like urine and very old
Response from Property: Dear Lovefranci007,Thank you for staying with us at The Twin Towers and sharing your experiences. We welcome all feedback as it helps us to maintain our standards and level of customer service. Your constructive comment regarding the cleanliness has been well noted.Please rest assured that we will strengthen our focus on the improvement to ensure the quality of service we want to offer our guests. We hope that we will have the pleasure to welcome you to The Twin Towers in the near future.Sincerely yours,Hotel Management
Laddawan
Superior Room Non Smoking
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 18, 2025
Excellent 10-night stay! I spent 10 nights at this beautiful, spacious hotel and absolutely loved it. The location is perfect — easy to get around and close to everything. The staff were always friendly, helpful, and professional. Service was consistently great throughout my stay. The hotel is very clean, and the restaurant was one of the highlights — delicious food every day! Breakfast and dinner were both excellent, with a lot of variety and great quality. The restaurant staff were also lovely and made me feel very welcome. This hotel offers great value for money. With the comfort, service, and food, I highly recommend it and would definitely stay here again.
Response from Property: Dear Laddawan,We are thrilled to hear you had a great stay at our hotel. Your appreciation motivates us to strive for excellence. It was our pleasure to serve you during your stay, and we're pleased we could contribute to your good experience. We look forward to welcoming you back soon. We promise to keep up the good work and maintain the high standards of our services. Thanks again for taking the time to review us.Hotel Management
She
Superior Room Non Smoking
Stayed in May 2025
Family
3 review
9.5/10
Amazing
Posted on Jun 8, 2025
Some staff were very accommodating. I love how the hotel was big, clean, and comfy. I’m in love with the design of the lobby as it was pride month. We also got to experience the photobooth. It was fun. The free breakfast was also good in variety. The taste were mid. I would like to book here again once I go back to Thailand.
Response from Property: Dear She,We are thrilled to hear you had a great stay at our hotel. Your appreciation motivates us to strive for excellence. It was our pleasure to serve you during your stay, and we're pleased we could contribute to your good experience. We look forward to welcoming you back soon. We promise to keep up the good work and maintain the high standards of our services. Thanks again for taking the time to review us.Hotel Management
Karen
Superior Room Non Smoking
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on Jun 5, 2025
I had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff made me feel welcome and well taken care of. Check-in was smooth and quick, and the front desk team was both friendly and professional. The room itself was spotless, stylishly decorated, and incredibly comfortable. I especially appreciated the attention to small details—plush towels, quality toiletries, and a very cozy bed. The location of the hotel was perfect: close to local attractions, great restaurants, and public transportation, but still felt like a peaceful retreat. Overall, I couldn’t have asked for a better experience. I’d highly recommend this hotel to anyone looking for comfort, convenience, and excellent service. Can’t wait to come back!
Response from Property: Dear Karen,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found our property to be exceptional and we highly appreciate your recommendation. It always gratifies us when guests recognize the high standards we aim to uphold. Your kind words serve as a great affirmation of the hard work our team puts in every day. We look forward to welcoming you back for another wonderful experience on your next visit.Hotel Management