Royal Orchid Sheraton Riverside Hotel Bangkok

Royal Orchid Sheraton Riverside Hotel Bangkok Reviews

Royal Orchid Sheraton Riverside Hotel Bangkok

2 Charoen Krung 30, Bang Rak, Bangkok, 10500, ThailandSee Hotel Details
Royal Orchid Sheraton Riverside Hotel Bangkok
Royal Orchid Sheraton Riverside Hotel BangkokRoyal Orchid Sheraton Riverside Hotel BangkokRoyal Orchid Sheraton Riverside Hotel Bangkok
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1 night

Guest Reviews

8.9/10
Very Good
764 review
Verified reviews
Location9.1
Amenities8.6
Service9.0
Cleanliness9.0
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All reviews(764)
Positive reviews(718)
Reviews with photos/video(270)
Loved the view(135)
Delicious breakfast(89)
Convenient for shopping(53)
Offers pick-up/drop-offs(48)
Near shopping area(45)
Great swimming pool(33)
Strange smell in room(20)
Delicious buffet(9)
Negative reviews(46)
EileenSMc
Deluxe Two Double Room With River View
Stayed in Apr 2025
Traveling with friends
16 review
8.5/10
Very Good
Posted on Jun 9, 2025
Amazing views but super busy hotel .Great location and free river shuttle to the nearest BTS.
Response from Property: Dear EileenSMc,Thank you for taking the time to share your feedback.We’re glad you enjoyed the amazing river views, convenient location, and our complimentary shuttle boat service to the BTS. As a popular riverside destination, we do experience busy periods, and we appreciate your understanding.We hope to welcome you back for another enjoyable stay in the future.Warm regards,Royal Orchid Sheraton Riverside Hotel Bangkok
Kevinyan58-
Deluxe Two Double Room With River View
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 26, 2025
I had a fantastic stay for tje 2nd time at the Royal Orchid Sheraton Bangkok. The river views were stunning, and the location made it easy to explore the city. The room was spacious, clean, and very comfortable. Staff were friendly and attentive, making me feel right at home. I especially loved the beautiful pools and the delicious breakfast buffet. Highly recommended for a relaxing and memorable stay in Bangkok!
Response from Property: Dear Kevinyan58,Thank you very much for sharing your wonderful review. We are thrilled to hear that you had a fantastic second stay with us and that you enjoyed our spacious rooms, stunning river views, and relaxing pools.It is especially rewarding to know that our team’s friendly and attentive service made you feel right at home. Your kind recommendation means a lot to us, and we truly look forward to welcoming you back for another memorable stay by the river.Warm regards,Royal Orchid Sheraton Riverside Hotel Bangkok
Prc.ss
Deluxe King Room With River View
Stayed in Mar 2025
Family
8 review
10/10
Outstanding
Posted on May 13, 2025
Excellent service all of staff and very helpful. The hotel is so relaxed in middle of Bangkok
Response from Property: Dear Prc.ss,Thank you so much for your wonderful review!We’re delighted to hear that you enjoyed the relaxing atmosphere and that our team’s service made a positive impression on your stay. It’s truly rewarding to know that we could provide you with a peaceful retreat in the heart of Bangkok.We look forward to welcoming you back again soon!Warm regards,Royal Orchid Sheraton Riverside Hotel Bangkok
Sunyoung
Deluxe Two Double Room With River View
Stayed in Feb 2025
Family
5 review
8.5/10
Very Good
Posted on Apr 1, 2025
Easy to take Chao praya boat. Bts and subway access is not good. We normally took taxi. Iconsiam view was fantastic! We had a chill at Swimming pool, but water is unclean. Facility is classic, kind staffs, nice Thai restaurants.will definitely comeback here!
John
Deluxe Two Double Room With River View
Stayed in Feb 2025
Couple
8 review
8.5/10
Very Good
Posted on Apr 3, 2025
Good location, rooms need a lot of improvement, old carpets and smells, some rooms don't have safes,some rooms have uncomfortable beds, we had to change rooms 3 times on 3 different floors, that's how I got to see so many rooms, booked 2 rooms for 7 nights. Breakfast needs a lot improvement as well as many of the hot dishes are catered for the Indian market, yet not much of authentic Thai cuisine that you would expect from a high-end hotel as the Sheraton Staff are good and helpful and try to make your stay comfortable. Would I stay here again, maybe if I can guarantee a good room with a wooden floor and a good bed. Be prepared to see a lot of guests wearing pyjamas at the breakfast restaurant. Great shuttle boat service to Icon Siam and main pier. There are 2 shuttle boats. One is really great with leather seating, and the other is basic. Overall, it was a good experience with a few concerns.
一名寓工作於旅行的男子
Deluxe King Room With River View
Stayed in Feb 2025
Business traveler
4 review
8.5/10
Very Good
Posted on Mar 5, 2025
During my recent stay at the Royal Orchid Sheraton Riverside Hotel, I found the experience to be quite pleasant. The hotel's location along the Chao Phraya River offers stunning views, making it a lovely backdrop for relaxation. The staff were consistently courteous and attentive, ensuring that all my needs were met with a warm smile. While the amenities were generally satisfactory, I felt that the room could benefit from a few modern touches to enhance comfort further. Nevertheless, the overall ambiance of the hotel, coupled with its convenient location near major attractions, made for a memorable visit. I would certainly consider returning for another stay in the future.
Anonymous User
Premium Deluxe King Room With River View
Stayed in Jan 2025
Booked for others
4 review
9.5/10
Amazing
Posted on Mar 24, 2025
the room is really good. Everything is good location and admosphere. The only thing is staff at the checkin counter didn’t tell me how to go to the room I got a room on 22 floor and staff didn’t say which lift I should take I need to find the way by myself
Guest User
Deluxe King Room With River View
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 23, 2025
Having spent 2 weeks on Koh Samui, we ended our trip to Thailand with a 3 night stay at the Royal Orchid Sheraton Riverside Hotel. It's an amazing hotel - very clean, staff very welcoming and most spoke excellent English which made things very easy for us. The view from every room is the river which provides a great outlook. The facilities are brilliant although we didn't have time to use them all! Both pools are in great locations and have a different vibe to each - equally relaxing. Large fluffy towels are in plentiful supply too. Can't fault the cleanliness of every space and the public areas were bustling but at the same time relaxing. Would recommend. There are high end shops and the only thing that was missing (in my opinion) was a small convenience store - we needed sun cream and had to go out for it.
Johnnyhock
Family King Suite
Stayed in Jan 2025
Solo traveler
5 review
8.0/10
Very Good
Posted on Feb 18, 2025
The hotel location is excellent, just by the River . The complimentary ferry service are very convenient, departure on every half hour . The room are clean with beautiful views. But , the breakfast are short of choices !
Tarryn Sa
Deluxe Two Double Room With River View
Stayed in Jan 2025
Traveling with friends
12 review
9.0/10
Great
Posted on Feb 23, 2025
Nice room, a little cozy, but very clean, 2 pools and big variety for breakfast.
Jonathan David
Premium Deluxe King Room With River View
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 29, 2025
Great hotel and location. There are 2 pools which splits out more serious swimmers form loungers and families which is great. The garden pool with garden and swim up bar is awesome. Random roaming peacock too! Great breakfast with outdoor option by the river.
Response from Property: Dear Guest,Thank you very much for your fantastic feedback. We are thrilled to hear you enjoyed our two pools, especially the garden pool and swim-up bar, as well as the lovely riverside breakfast setting. The roaming peacock is indeed a special touch we love to share with our guests!We look forward to welcoming you back for another memorable stay at Royal Orchid Sheraton Riverside Hotel Bangkok.Best regards,Guest Relations TeamRoyal Orchid Sheraton Riverside Hotel Bangkok
Chun Ho
Deluxe King Room With River View
Stayed in Mar 2025
Solo traveler
15 review
7.5/10
Posted on Apr 22, 2025
Nice view with river Love it
Response from Property: Dear Chun Ho,Thank you so much for your wonderful review and perfect rating! We're delighted to hear that you enjoyed your stay with us. It’s always a pleasure to know that our surroundings, amenities, cleanliness, and service met your expectations.We hope to have the opportunity to welcome you back to Royal Orchid Sheraton Riverside Hotel Bangkok soon for another memorable stay by the river.Warm regards,Royal Orchid Sheraton Riverside Hotel Bangkok
Roberto
Deluxe Two Double Room With River View
Stayed in May 2025
Couple
7 review
8.5/10
Very Good
Posted on Jun 25, 2025
Very good location by the river with great open views from all the rooms. Located in front of ICONSIAM mall that can be accessed by a boat departing every 30 minutes from the hotel or through other public transport.
Response from Property: Dear Roberto,Thank you for sharing your kind review of your recent stay at the Royal Orchid Sheraton Riverside Hotel Bangkok.We’re pleased to hear that you enjoyed our prime riverside location and the open views from your room, as well as the convenience of our complimentary shuttle boat service to ICONSIAM. Your positive remarks on our surroundings and accessibility are greatly appreciated.We hope to have the pleasure of welcoming you back again for another enjoyable stay by the Chao Phraya River.Warm regards,Guest Relations TeamRoyal Orchid Sheraton Riverside Hotel Bangkok
Denzchy
Deluxe King Room With River View
Stayed in Nov 2024
Couple
32 review
10/10
Outstanding
Posted on Jan 4, 2025
I booked this hotel for my parents and they were extremely satisfied with the location, rooms and services provided by the Sheraton hotel and staff. Especially the Shuttle boat to the Sathorn pier and Icon Siam were extremely useful.
Wilfried
Deluxe King Room With River View
Stayed in May 2025
Couple
13 review
10/10
Outstanding
Posted on Jun 17, 2025
The hotel offers in the left wing a perfect view to the river and Icon Siam. The restaurant in the first floor is excellent, the Interieur is so great, there is also a dance show. Two pools and a free shuttle. Modern facilities in the gym. Beside RiverCity where you board the evening river cruise.
Response from Property: Dear Wilfried,Thank you very much for your outstanding review and for choosing to stay with us at the Royal Orchid Sheraton Riverside Hotel Bangkok.We’re thrilled to hear that you enjoyed the river view from the left wing, our excellent restaurant and facilities, as well as the cultural dance performance. It’s also wonderful to know that our location and amenities, including the pools, shuttle service, and gym, contributed to a memorable stay.We look forward to welcoming you back again soon for another delightful riverside experience.Warm regards,Royal Orchid Sheraton Riverside Hotel Bangkok