Centara Hotels in Bangkok

I got to stay in my favourite room in the North Tower where I have stayed five times. The location of the Twin Towers Hotel is very good because it is a fairly close walk to Siam Square and the MBK Mall. There are lots of interesting streets near the hotel. The weather was hot but the room was very nice and cool. The swimming pool very is nice to swim in when the weather gets hot. It is good going down to the breakfast area to try lots of food. They now have a good shop at the front of the hotel which I went to many times. I recommend this hotel as a great place to stay in Bangkok.

I had an extremely bad experience with this hotel. The phone wasn't working in my room due to which I could not book on time for second night. Then I booked second room (it was expensive but I was sick and didn't want to move) there was some weird noises coming from the water tap, I called the service but no help, once I called for hair dryer and they didn't even send me, second time they sent me after an hour lol. I will not recommend this hotel to anyone because the service is extremely poor.

Oh yes yes , here at PRINCE PALACE i got welcomed for dinner , tasting again all variety of Thai dish and drinks .Beautiful sceanery , cozy pool and lounge Very beautiful and neat room ,very accesible to shops And loved the early morning walks as the shops is just around the PRINCE PALACE HOTEL .

Well located right in the heart of Chinatown Yaowarat. Despite the busy streets in the district, the rooms were relatively quiet. If you are using the room for the purpose to travel actively, I think it’s reasonably priced for the accommodation. Convenient location as it is around 4-5min walk to Wat Mangkon MRT and has lots of food round the clock.

I've reserved total of 2 rooms for myself and my colleague on September 6th for September 24th stay. I showed up at hotel receiption on 9/24 and provided my passport for name verification on my reservation The receiption clerk checked and told me the reservation was cancelled. I asked her to check again using my booking name, she again told me the reservation was cancelled and asked me to check with Trip.com I checked the email record and did not received any notification of any change to my reservation or change of reservation number, So I checked with trip.com via my app and called the customer service, although it is troublesome as but he customer service was helpful and provided me with an updated reservation number to check with hotel. The hotel clerk tookk another few minutes walking in and out of the back room and took some times process the room through computer. I can see the customer lining up behind me have gotten more and more impatient, eventually after another few minutes the clerk gave me the room key. The next day when I checked out, I left eh key at the counter and about to leave, the same clerk insisted me to stay and wait for her to contact hotel people to check the room, after another few minutes the clerk then told me ”OK you can leave” Overall the room itself was ok, but the interaction with rreceiption clerk was really awful, and really concern if my reservation number would change without notice that I will need to call trip.com everytime I check in to hotel that I reserved in the future to clarify my reservation is confirmed. :(