To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.8
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All reviews(133)
Positive reviews(32)
Reviews with photos/video(13)
Awesome rooms(10)
Awesome stay(8)
Clean and tidy(7)
Awesome amenities(6)
Negative reviews(1)
Kimberly Mae
Superior Room With 2 Queen Beds
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The location of the hotel is great. The modernly decorated lobby and rooms offer you more than enough comfort for a pleasant holiday.
Guest User
Superior Room With 2 Queen Beds
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Hotel opened in Nov 2023
Upgraded to mountain view great choice
Had balcony
Super clean
Outdoor pool and hot tub (with seperate changerooms for pool and sauna)
Outdoor parking included in my fee
Right at the end of Banff main street
Lovely restaurant cafe near lobby
6/12
Mike6
Superior Room With 2 Queen Beds
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The hot spring pool is wonderful, which is good after ski
theshbang
Superior Suite, King
Stayed in Aug 2024
Family
14 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Room was spacious and clean, definitely a new hotel. Restaurant downstairs was great for breakfast every morning, had delicious selections. Really like the big balcony too which you can view stars at night without light pollution. A bit of a walk / 5 min drive to main Banff town but not an issue. Great amenities in room and service was great too! Highly recommend.
Praicha
Superior Room With 2 Queen Beds
Stayed in Dec 2024
Couples
3 review
3.0/5
Posted on Jan 13, 2025
My room cannot see the mountains at all, not even see the sky. there is a view of other rooms’s balcony, car park and buildings. -.-
Guest User
Superior Room With 2 Queen Beds
Stayed in Oct 2024
Family
3 review
3.7/5
Posted on Dec 3, 2024
Coffee is kind of tricky, you will have to call and order. We didn't get any because we don't know how to use the that dripping bottle for coffee. No fee bottle of water in the room either.
The facility was nice and clean but the front desk was not too friendly.
吕油搭仁
Superior Room With Mountain View
Stayed in Jun 2024
Family
1 review
2.2/5
Posted on Jul 26, 2024
This is a brand new hotel but they are still in process of building a new extension. Quote messy. The facilities are yet to open like pools or laundry. The service of staff are not that friendly as well, except for Emily. They need to have more training. With their listed price, I would not recommend you to select this hotel. Moxy in the opposite street is much better in terms of service, facilities and details inside the room. Marriott is Marriott. Price is also lower than Canoe.
Guest User
Superior Room With Mountain View
Stayed in Jul 2024
Family
24 review
4.7/5
Amazing
Posted on Aug 23, 2024
Great location. Looking forward to the opening of Spa and pool next time.
Guest User
Superior Room With Mountain View
Stayed in Jun 2024
Family
2 review
3.2/5
Posted on Jul 23, 2024
Services is ok. Limited amenities in the room. Staff are helpful
Guest User
Superior Room With 2 Queen Beds
Stayed in Sep 2024
Couples
12 review
4.0/5
Very Good
Posted on Oct 22, 2024
Nice design , beautiful interior
Chan
Superior Room With 2 Queen Beds
Stayed in Jan 2025
Travel with friends
1 review
4.0/5
Very Good
Posted on Feb 21, 2025
Good location, clean
Dahuahuaaifengyou
Superior Suite, King
Stayed in Dec 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The hotel is a newly opened resort hotel at the outermost part of Banff Avenue. You can choose to take the bus (free bus tickets are given at the front desk) or walk (15 minutes) to downtown. The room is large, the view is great, and the facilities are complete. It is very comfortable and warm. When I woke up, the terrace was covered with snow. It was so beautiful. There are also hot springs and SPA in the hotel. Next time I come to Banff, I will definitely choose these newly opened resort hotels. The price-performance ratio is very high!
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6/8
DaxiangJDX
Superior Room With Mountain View
Stayed in Sep 2024
Family
14 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The hotel feels very new, and you can see the snow-capped mountains opposite from the balcony, which is very beautiful. Although I only stayed for one night, the front desk gave each person a bus ticket that can be used for three days. Bus No. 1 can go directly to the center of the town in four stops. There are vending machines and free ice making on the third floor of the hotel.
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20080818
Superior Room With 2 Queen Beds
Stayed in Aug 2024
Couples
9 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room is very big, the hotel is very new, located in the outermost circle of Banff, parking is free, and there are plenty of parking spaces. There is a restaurant downstairs in the hotel, the chicken wings are very delicious. There is a gas station across the street
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0209mxu
Superior Room With Mountain View
Stayed in Aug 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The newly opened hotel in 2023 has a great environment. The rooms and bathrooms are large, there is a balcony, and the bed is very comfortable. Recommended!