VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group

VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group Reviews

VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group

9-13 Tsubaki-cho, Nakamura Ward, Nagoya City, Aichi Prefecture, 453-0015, JapanView Hotel Details
VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group
VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West GroupVIA INN NAGOYA EKIMAE TSUBAKICHO JR-West GroupVIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group
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VIA INN NAGOYA EKIMAE TSUBAKICHO JR-West Group Guest Reviews

4.5/5
Great
1286 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1286)
Positive reviews(1266)
Reviews with photos/video(360)
Easy to get around(145)
Convenient for shopping(73)
Friendly front desk staff(31)
Close to train station(20)
Nice toiletries(17)
Tasty coffee(13)
Large bathroom(12)
Luggage delivery service(8)
Negative reviews(20)
Momo_travel
Single Room (for 1 Person)
Stayed in Jan 2025
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 2, 2025
This location is close to the train station, some of the restaurants downstairs opens until very late. Clean and tidy hotel
Response from Property: Thank you very much for choosing our hotel and taking the time to share your kind review. We are delighted to hear that you enjoyed our convenient location near the train station and the nearby restaurants that are open until late at night. It is wonderful to know that you found our hotel clean and tidy, as we always strive to maintain a comfortable and pleasant environment for our guests. Your positive feedback encourages us to continue delivering high-quality service. We look forward to welcoming you back on your next visit. Thank you once again, and we wish you a wonderful day!Manager of Via Inn NagoyaEkimae Tsubakicho
Meow_meow
Single Room (for 2 People)
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Mar 2, 2025
The hotel location is very good, around 5 mins to mtr station. So many food near hotel
Response from Property: Thank you for your kind review. We are delighted to hear that you found our hotel's location convenient and enjoyed the variety of dining options nearby. Being just a short walk from the JR Nagoya station, we strive to provide our guests with easy access to transportation and local attractions. We sincerely appreciate your feedback and hope to welcome you again in the future.Manager of Via Inn Nagoya Ekimae Tsubakicho
Yasuko DI
Single Room (for 1 Person)
Stayed in Jan 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 11, 2025
staff is very helpful, convenient location and clean. The room is comfortable.
Response from Property: Thank you for your comment about our staff, we are very brightened about your word.We wish you to come again.Manager, ViaInn Nagoya Ekimae Tsubakicho
Guest User
Single Room (for 1 Person)
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Good position, there are convenient store just in the corner and many restaurants nearby..I would recommend to anyone who wanna travel in Nagoya!
Response from Property: Thank you very much for using Hotel Via Inn Nagoya Ekimae Tsubakicho.We are honored that you were satisfied with your stay and that you have given us your kind words.However, just to be clear, please be aware that our hotel does not have a convenience store.All of our staff will continue to work together to provide a hotel that satisfies our customers.We look forward to seeing you again in Nagoya.Manager, Hotel Via Inn Nagoya Ekimae Tsubakicho
JUNO
Deluxe Double Room (for 1 Person)
Stayed in Dec 2024
Couples
84 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The location was so convenient for transportation and dinner as well as shopping!!!!
Response from Property: Thank you so much for your kind review.We’re delighted to hear that you found our location convenient for transportation, dining, and shopping. Providing easy access to everything our guests need is something we take pride in, and we’re thrilled it added to the enjoyment of your stay.We hope to have the pleasure of welcoming you back again soon. Please don’t hesitate to let us know if there’s anything we can do to make your next visit even better.Manager of Viainn Nagoya Ekimae Tsubakicho
Anonymous User
Single Room (for 1 Person)
Stayed in Nov 2024
Couples
6 review
3.0/5
Posted on Dec 8, 2024
The room aircon is not working. Trying to adjust temperature lower, and it doesn't seems working at all. Check out time is too early 10am, never check out by 10.30am will have extra 2000 yen charges. Overall hotel is ok.
Response from Property: Thank you for staying at ViaInn Nagoya Ekimae Tsubakicho.Thank you again for your comment regarding air-conditioning: our machine has central motor system which takes time to generate to blow the air.Also, you have commented about check-out. It is our regulation to commence at 10 am. for people with business.Manager, ViaInn Nagoy a Ekimae Tsubakicho
NILSLAM
Twin Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 18, 2024
This hotel is very convenient to travel to and from nearby business districts and tourist attractions.
Response from Property: Thank you very much for using Via Inn Nagoya Ekimae Tsubakicho.I'm glad that you had a comfortable trip.I look forward to seeing you again.Manager of Via Inn Nagoya Ekimae Tsubakicho
FAAT HING
Single Room (for 1 Person)
Stayed in Nov 2024
Solo travelers
3 review
3.7/5
Posted on Dec 5, 2024
Convenient location - near JR station. Quite a number of restaurants nearby.
Response from Property: Thank you for using Via Inn Nagoya Ekimae Tsubakicho. Thank you for your cooperation in posting a review. We look forward to seeing you again. Manager of Via Inn Nagoya Ekimae Tsubakicho
Guest User
Double Room (for 1 Person)
Stayed in Sep 2024
Couples
18 review
4.0/5
Very Good
Posted on Oct 21, 2024
This hotel is convenient with many restaurants, izakaya to choose and experience for. Also near to train station and convenience store. Only that the room & toilet is a little small A little inconvenient to open suitcase in full. Other than that , it’s ok
Response from Property: Thank you for choosing our hotel and for sharing your valuable feedback.We’re glad to hear that you found our location convenient, with plenty of restaurants, izakayas, and proximity to the train station and convenience stores. It’s great to know that these aspects enhanced your stay.We apologize if the room and bathroom size were a bit smaller than expected, and understand the inconvenience of opening a suitcase fully. However, we’re happy to hear that overall, your experience was positive.We appreciate your feedback and look forward to welcoming you again in the future.Manager of Via Inn Nagoya Station Tsubakicho
Anonymous User
Single Room (for 1 Person)
Stayed in Sep 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Very near Nagoya station. Staff are very friendly. Amenities can be found at level 1 lobby. A lot of stuff to take.
Response from Property: Thank you very much for choosing to stay with us and for taking the time to share your kind feedback. We are delighted to hear that you appreciated our convenient location near Nagoya Station and found our staff friendly. It's also wonderful to know that you were satisfied with the variety of amenities available in our Level 1 lobby. We will continue to do our best to ensure a comfortable and pleasant experience for all our guests. We look forward to welcoming you again in the future.Manager of Via Inn Nagoya Ekimae Tsubakicho
Guest User
Single Room (for 1 Person)
Stayed in Feb 2025
Solo travelers
7 review
4.5/5
Great
Posted on Mar 6, 2025
Overall nice stay. Close to the train station. Only the smell in the bathroom was not so pleasant and did not disappear during the stay.
Response from Property: Thank you for your valuable feedback and for choosing to stay with us. We are glad to hear that you found our location convenient and had an overall pleasant stay. We sincerely apologize for the unpleasant odor in the bathroom. Please rest assured that we are looking into this matter to ensure it does not affect future guests. We hope to welcome you again and provide you with a more comfortable stay next time.Via Inn Nagoya Eki Mae Tsubaki Cho
Anonymous User
Single Room (for 1 Person)
Stayed in Jan 2025
Solo travelers
4 review
4.2/5
Very Good
Posted on Feb 12, 2025
A short 5 mins or so walk from Nagoya Station. They provide free toothbrushes and tea and coffee packets but you need to pay 100¥ for a hairbrush or razor. There’s also no water in the rooms but they have a vending machine on the second floor.
Response from Property: Thank you very much for using Via Inn Nagoya Ekimae Tsubakicho. Thank you very much for your cooperation in rating us. We look forward to seeing you again. Manager of Via Inn Nagoya Ekimae Tsubakicho
Guest User
Single Room (for 1 Person)
Stayed in Jan 2025
Solo travelers
3 review
3.7/5
Posted on Feb 13, 2025
The pillow case looked like it had not been changed and the pillow was not hard enough. When I would like to have one more pillow, the front desk staff asked me to go down to take the pillow instead of sending it to my room…
Response from Property: ゲスト 様 ヴィアイン名古屋駅前椿町にご宿泊いただきましてありがとうございました。 しかしながらお部屋の枕に関しまして清潔感や硬さなど、それに関するフロントスタッフの対応に関しましても至らない点があり申し訳ございませんでした。 お客様の声をしっかりと伺い、今回であれば別の枕をお持ちするなど対応ができたのではないかと思います。 まだまだ未熟ではございますがお客様のご意見を受け止めて今後のサービス向上に活かして参ります。 お忙しい中ご投稿いただきましてありがとうございました。 ヴィアイン名古屋駅前椿町 支配人
icemizu
Single Room (for 1 Person)
Stayed in Jan 2025
Solo travelers
10 review
4.7/5
Amazing
Posted on Feb 12, 2025
Really nice, the room is really comfy. I can fall asleep immediately. The location is great as well, near Nagoya station.
Response from Property: Thank you very much for using Via Inn Nagoya Ekimae Tsubakicho. Thank you very much for your cooperation in rating us. We are glad that you had a comfortable stay. We look forward to seeing you again. Manager of Via Inn Nagoya Ekimae Tsubakicho
Guest User
Twin Room
Stayed in Jan 2025
Travel with friends
2 review
3.5/5
Posted on Feb 21, 2025
Clean and tidy but room size relatively small. No bottle water provided. Quiter far from station.
Response from Property: Thank you very much for staying with us and for sharing your feedback. We strive to provide a comfortable and hygienic environment for our guests, so we are pleased to hear that you found the room clean and well-maintained. However, we understand that the room size may have felt smaller than expected. We appreciate your honest opinion. Regarding bottled water, we do not provide bottled water as the tap water in Japan is safe to drink. We appreciate your understanding on this matter. Our hotel is approximately a 5-minute walk from the Taiko-dori exit of JR Nagoya Station. For guests using the Shinkansen, this exit is conveniently located nearby. However, we acknowledge that guests using other train lines may need to walk a little further. We hope that despite this, you were able to enjoy the surrounding area with its many dining and sightseeing options. Once again, we sincerely appreciate your valuable feedback. We look forward to welcoming you again in the future.Manager of Via Inn Nagoya Ekimae Tsubakicho