Jl. Ir. H. Juanda No.46, Citarum, Kec, Citarum, Bandung Wetan, Bandung City, West Java, 40115, IndonesiaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
49 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.0
Service9.3
Cleanliness9.4
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All reviews(49)
Positive reviews(38)
Reviews with photos/video(10)
Great service(11)
Awesome stay(10)
Delicious breakfast(10)
Clean and tidy(7)
Awesome rooms(7)
Great location(7)
Awesome amenities(5)
Ju31t@
Guest room, 1 King
Stayed in Jun 2025
Family
7 review
8.5/10
Very Good
Posted on Jul 7, 2025
First time stayed at this hotel with family for 2 nights. Service not doubt is absolutely fantastic and breakfast is good. Some points that the hotel can further improve, facilities like gym and hair dryer also canopy between building as you can get wet to the gym area if it’s raining. The car park is totally not for the first timer driver 😆
Anonymous User
Guest room, 2 Twin/Single Bed(s)
Stayed in Sep 2024
Family
2 review
9.5/10
Amazing
Posted on Oct 8, 2024
We had a very pleasant stay as a family. Services were excellent, everyone was friendly and accommodating to our requests. The location is very strategic as the hotel is situated at the heart of Dago with many famous restaurants/shops/cafes nearby. The room, gym and facilities were clean and equipped with good amenities. Variety of foods was provided at breakfast. The only downside I experienced was the swimming pool water that wasn’t very clean.
shxrylaw
Premium, Larger Guest Room, 1 King, Sofa Bed
Stayed in Jul 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 13, 2024
hotel was clean and located conveniently. service was also great as we requested for another room. will book again
TOM Siauw
Guest room, 2 Twin/Single Bed(s)
Stayed in Nov 2024
Family
24 review
6.0/10
Posted on Jan 26, 2025
first check in the lady in front lobby give us smoking room, with out telling us actually it Cleary we asking for no smoking room at booking, when we go to our room my wife almost. vomit, because the tobaccos smell so strong, then we go down to complain but the lady just told us she will sent some one to put some kind of air freshener, and said that the only room available, this unacceptable since we book for non smoking room ,after we said going to cancel. finally she said ok she found another room for us. this is really put this Sheraton hotel in shame to use this lady in check in staff
Guest User
Guest room, 2 Twin/Single Bed(s)
Stayed in Apr 2025
Solo traveler
4 review
10/10
Outstanding
Posted on May 30, 2025
Will certainly comes back if there is a good offer
Willy Samuelson
Guest room, 2 Twin/Single Bed(s)
Stayed in Apr 2024
Family
44 review
10/10
Outstanding
Posted on May 25, 2024
Nice room, humble staff, good food, tidy & clean room, well maintain property.
BERNADINE
Premium, Larger Guest Room, 1 King, Sofa Bed
Stayed in Jul 2024
Family
4 review
9.5/10
Amazing
Posted on Sep 7, 2024
Great rooms. Great service. Good breakfast. Just one thing, the sofa in the rooms need a good deep vacuuming, runny nose and itchy eyes instantly when you sit there.
Anonymous User
Guest room, 2 Twin/Single Bed(s)
Stayed in Mar 2024
Family
2 review
10/10
Outstanding
Posted on Apr 11, 2024
Thankyou four points!!
Roza Felina
Guest room, 1 King
Stayed in Apr 2024
Family
7 review
10/10
Outstanding
Posted on Jun 4, 2024
The service at the hotel was outstanding! The staff went above and beyond to ensure a pleasant stay, always greeting us with warm smiles and promptly addressing any requests. The facilities were top-notch, featuring a pristine pool, a state-of-the-art gym, and beautifully decorated rooms that offered a perfect blend of comfort and luxury. The food was exceptional, with a diverse breakfast buffet that catered to all tastes and exquisite dinner options that left us thoroughly impressed. Overall, our experience was fantastic, and we can't wait to return!
Venesse Kristanty
Guest room, 1 King
Stayed in Jun 2024
Family
22 review
10/10
Outstanding
Posted on Jul 14, 2024
Good cleanliness, close to many reataurants easy to get food
Guest User
Guest room, 1 King
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 28, 2025
Best service hotel
rick123
Guest room, 1 King
Stayed in Jul 2023
Solo traveler
8 review
9.5/10
Amazing
Posted on Sep 4, 2023
Breakfast is very good. Room is nice but not big space
Anonymous User
Guest room, 1 King
Stayed in Oct 2024
Couple
3 review
9.0/10
Great
Posted on Jan 16, 2025
Good location hotel
Hengky kurniawan
Guest room, 2 Twin/Single Bed(s)
Stayed in May 2023
Family
1 review
10/10
Outstanding
Posted on Jul 10, 2023
The hotel is located in the center of Bandung, easy to reach and surrounded by restaurants, groceries etc
YANYAN
Guest room, 1 King
Stayed in Jun 2023
Business traveler
36 review
10/10
Outstanding
Posted on Aug 9, 2023
this place is so good. the service are so good. hotel room is clean