Top 5-Star Hotels in Bandar Seri Begawan

The Radisson Hotel Brunei is the only international chain hotel. Located within walking distance to lots of places of interest, such as the Regalia Museum, the Brunei History Museum, the Yayasan shopping center, the Kampong Ayer, and most importantly night market with great food just across the street. The hotel provides FREE shuttle service to various shopping centers 3 times a day. The most recommended is Gadong where you have the largest shopping mall in Brunei as well as the well-known Gadong night market where you can find and try all kinds of Bruneian foods, the best! The hotel has a 24-hour fitness center with up-to-date equipment, toilet, showers, and connected to the swimming pool. No attendants available. The breakfast has tasty food, albeit not enough variety and not enough vegetables. Service is friendly and helpful. At the lobby there is a souvenier shop. And a water dispenser so that you can keep refilling your water bottle. Last but most importantly, even though the bed is queen sized, but really comfortable and gives us well-rested sleep. Our room was facing the small forest at the back, so no noise from the street. Housekeeping does a great job at cleaning the room.

The rooms are big and clean but everything else is terrible. It started when I booked the hotel for a business trip. There are not a lot of hotels in KB, so the choice is limited. The hotel confirmed my booking then a week later cancelled saying they did not have the capacity. It took the company I was consulting for to call and secure a room for me. To reach the offices of our client, we need to utilize hotel transport. We booked each day in advance but the hotel managed to screw up the booking each time making us late three days in a row. When I misplaced the plastic key to my room, they charged me $11 to replace it (the only hotel in the world to do that and I have been to hundreds of them). On the way out of your room, the door does not close and lock automatically. You have to run your key to retract the bolt lock and pull it shut (when you are leaving). The bathroom has a 4 inch step down into it meaning you are in danger of stubbing or even breaking a toe if you get up at night to go to the toilet. The food is severely limited, poor quality, and only good for a carb load. Finally, the wifi is only good for about 10minute at a time then cuts out for 5-10 minutes. This is the worst hotel I have visited in a long, long time ,and I have been in some pretty bad hotels.

Badi'ah Hotel is nothing short of superb! Large, spacious rooms with elegant/warm lighting and tasteful decor and artwork. Rooms were equipped with functional furniture such as a wall desk with a chair, 2 arm chairs, a folding luggage storage rack as well as a large cabinet for luggage storage and clothing. The room also came with an electronic safe, electric kettle, mini fridge, coffee/tea making supplies (Nescafé and milk powder packets, sugar, Lipton tea), 2 glasses, 2 coffee mugs with little stir sticks and bathroom amenities such as bar soap, shampoo, body gel, 2 dental kits and a disposable bag. 2 bottles of water were also provided and were replenished each morning. The bathroom was large and clean with a large western toilet. Shower was enclosed, however, water still floods all over the bathroom floor when showering. On this point, the bathrooms could be improved. The bed was extremely comfortable, but unusually short in length. I am only 5'5” but my feet were hitting the edge of the bed. For anyone taller than 5'5”, I fear your feet may be hanging off the bed? Perhaps this was just the size of the double bed in my room, but I found this peculiar. The room also came with a flatscreen TV, with 9 channels to choose from. Limited, but fine for a few nights. Channel selections included BBC news, Discovery and also a Cinemax movie channel (all in English). There were a couple of other English channels also, but I didn't tune in to these. Channels/TV service cut in and out periodically - loss of service - unsure why, but it was manageable. Wifi signal was exceptionally strong, with a router on each floor and different floor networks to choose from. Very happy! Air conditioning in the room and ventilation both were excellent. Housekeeping was excellent and efficient! They started at a reasonable time and finished very quickly, never missing a beat and generous with replenishing used supplies and toiletries. Rooms were also very clean! There was an electronic pad inside to indicate whether you wanted your room cleaned or to be left be, which I thought was excellent design. Reception and kitchen staff were all amazing! Professional, friendly and welcoming of guests! Always opening the door for incoming and departing guests and happy to service any request with a smile! Staff were superb! My one complaint (other than the flooding shower) would be ants in the room. Unfortunately, this is in most tropical climates, and difficult to control, I understand. They are harmless, but, for sure, an annoyance. The hotel offered free airport pick-up and drop-off which was superb value and very much appreciated! The staff even waited for me despite my flight being delayed over an hour (sorry!). Location of the hotel is perfect! You can walk to all of the major tourist sights, and there are 2 major supermarkets close by, one in the complex just behind the hotel, which was very convenient (it's called First Emporium Supermarket). The included breakfast b

we checked in during mid of Feb-21. it seems nice hotel to stay when we look through the website. we've never got a chance to stay here since it's always fully booked. luckily, we managed to get an apartment and a family suite for our stay. it was our first time to stay there, we were surprised that the hotel services were not up to standard. such a disappointment when you see there is no proper service provided by the front desk and the concierge was not very helpful. the front desk didn't finish her checked in process with guests infront of her and she kept asking if her colleague can manage the other check-ins. ??? not to mention that they have no proper guidance to our stay. to cut short, when we checked-in to the apartment, it was a bit smelly. there are no kitchen utensils for cooking, there is no bath robe, no bath tub as mentioned in the website. moreover, the door toilet in the main room couldn't be close properly. it was stuck! not to mention, the wifi was very poor and we can't even use the ”wireless cord telephone motorolla” that was provided in the room. we have to call the front-desk using our own phone and dialed the hotel number. what's the use of the phone if they can't be use, right?? we requested to move to another room, but they said it was fully booked. what surprised me, the room next door is available. we did not have a choice but to stay. luckily when we visited the other room, it has such a nice view facing the roundabout. but again, what disappoints us was that there is no wifi in that room. i would suggest for the hotel management to improve on certain areas in this hotel. please look through this.

Located near Jame Asr Hassanil Bolkiah mosque. There are a convenience store, laundromat, and restaurants on the premises. There are many restaurants and a supermarket within walking distance. I booked a “dorm” room which is a private room with shared bath/toilet and kitchen. The washing machine and fridge is shared with other guests staying at surrounding rooms. The rooms have basic furnishing and don’t have a mirror or table. You only get a bed, closet, and TV.

The two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.

The free transport option offered on arrival at the airport was a very appealing aspect at this hotel and it was seamless when arriving late at night. The city’s roads were deserted so the journey didn’t take long and the welcome from the reception was superb, feeling so friendly and more like arriving into someone’s home than a hotel. It may feel a little tucked away and at times more of a business office location, but it was the ideal spot for a short break in the city and all the main sights are easily walkable. There’s two buildings for the accommodation and mine was on the second floor in the alternative building. There is a decent lift as well as stairs available to use and the room itself was a good enough size. It was a little basic and functional, but with the prices charged I can’t complain. Be sure to close the blind in the shower at night else the glass door allows the morning sun throughout the whole room, but the air-conditioning worked well, there’s plugs by the side of the bed and a decent enough desk for doing any work. The TV was small and there isn’t a huge amount of storage but everywhere at least seemed very clean. Noise from outside was minimal, given the hotel is tucked away in it’s own carpark, although it was possible to hear water running throughout the building from other rooms throughout the night. Breakfast continued the friendly ‘home run’ affair and was quite nice. There’s a decent number of hot dishes on the buffet and the live omelette station is a good touch. Again all the staff are super welcoming and can’t do enough to help. There’s a mix of tables with many suitable for large groups as well. I can’t comment on their evening offering since it was closed for a private function. If you’re looking for the height of luxury and modernness you’ll be disappointed, but for a clean comfortable room, in a great location with welcoming atmosphere, certainly consider it - I will be again and it’s brilliant value.

it has been almost 2 years MCO and now I have an opportunity to visit my Husband in Brunei. Thinking about self-isolation going to be the worst time of my life which I will be alone for at least 7-14 days in the hotel room. So I was prepared for some activities including office work...oh dear lucky that I can work from everywhere. The room is very spacious and clean. I can choose my sitting for work, reading a book or having a meal. The cozy atmosphere at the living area is so relaxing. I can see the views of the city from the window. Talking about the meal is superb! I have no complaint at all except my weight haha... Moreover the hospitality provided by the staffs were great! I really MISS the moments. I highly recommended this Hotel is the best place to stay whenever you visit Brunei. -siti-

Stayed two nights. We'll located within walking distance of several attractions. Upon arrival, they couldn't find my reservation (made on Agoda). Eventually I was told that an employee had accidentally canceled it. Fortunately they found me a room anyway. My room was facing a busy street and there was a lot of traffic noise - ear plugs and white noise essential. The room was clean and reasonably modern. AC worked well. Amenities included electric kettle with coffee/tea packets, mini-fridge and laptop-size safe. Comfortable beds and pillows. Sufficient number of power sockets. Bathroom with everything in working order, although one had to let the water run for several minutes in order to get hot water. Standard toiletries. Purified drinking water available in the hallway. Average wifi. Friendly staff. Overall a decent value for the price.

Abdul Razak Hotel Apartments is a very excellent option for the travelers who prefers to stay in a convenient but relatively quiet place. Also, the facility and the staff are superior to make sure your stay will be pleasant while you visit Bandar Seri Begawan :)