Grand Jatra Hotel Balikpapan

Grand Jatra Hotel Balikpapan Reviews

Grand Jatra Hotel Balikpapan

Super Block, Jl. Jenderal Sudirman No.47, Gn. Bahagia, Kecamatan, Balikpapan, East Kalimantan, 76114, IndonesiaSee Hotel Details
Grand Jatra Hotel Balikpapan
Grand Jatra Hotel BalikpapanGrand Jatra Hotel BalikpapanGrand Jatra Hotel Balikpapan
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1 night

Guest Reviews

9.4/10
Amazing
90 review
Verified reviews
Location9.8
Amenities9.1
Service9.4
Cleanliness9.3
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All reviews(90)
Positive reviews(89)
Reviews with photos/video(3)
Negative reviews(1)
Tarmin tan
Deluxe Double Room
Stayed in Jul 2025
Business traveler
15 review
5.5/10
Posted on Aug 3, 2025
This hotel cannot put 5 star rating. Hotel condition is very old and got some place not repair. And the bed is not clean
XelaNahc
Superior Double Room
Stayed in Jul 2024
Business traveler
71 review
8.5/10
Very Good
Posted on Aug 11, 2024
Generally pretty good. Hotel is slightly older and more tired than it looks in the photos. Hotel is in same building as a large shopping mall.
mahdy
Executive Twin Room
Stayed in Jun 2024
Business traveler
105 review
8.0/10
Very Good
Posted on Sep 6, 2024
Cleanliness is quite good. Service is also good. The pool is just enough. Until 9pm the pool is still open. Next to it there is a gymnasium
Response from Property: Thank you for your detailed review! We're pleased to hear that you enjoyed the cleanliness, service, and facilities like the pool and gym. It's great that the extended pool hours made your stay even more enjoyable. We look forward to hosting you again!
Anonymous User
Deluxe Double Room
Stayed in May 2024
Couple
15 review
6.5/10
Posted on Jun 23, 2024
Location is wonderful. But little dirty and too much noisy. I can hear clearly the outside store music sound until late time and traffic sound also. For the more, The room was not soundproofed at all, so I could hear sounds from the room next door and the hallway very clearly.
Response from Property: Thank you for sharing your feedback. We're glad to hear that you enjoyed the location. We apologize for the noise issues you experienced and the cleanliness concerns. Your comments are valuable to us, and we will work on improving these aspects to provide a more comfortable stay in the future. We hope to have the opportunity to welcome you again.
Ken Kour
Junior Suite
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 27, 2025
Was good. Very nice trip
Roni08
Executive Double Room
Stayed in May 2024
Business traveler
6 review
10/10
Outstanding
Posted on Jun 5, 2024
best hotel ever stay, very near business area,, near to mall and easy access
Response from Property: Thank you for your wonderful review! We're so happy to hear that our location near the business area and mall made your stay convenient. We look forward to welcoming you again soon!
Erik
Deluxe Double Room
Stayed in Jun 2024
Traveling with friends
325 review
10/10
Outstanding
Posted on Jul 25, 2024
Okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Anonymous User
Superior Double Room
Stayed in Apr 2024
Couple
48 review
10/10
Outstanding
Posted on May 23, 2024
Very good place in balikpapan I had good experience and comfortable feelings
Response from Property: Thank you for your kind review! We're thrilled to hear that you had a great experience and felt comfortable during your stay. We look forward to hosting you again in the future!
Guest User
Superior Double Room
Stayed in Dec 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 12, 2025
Good nice
Response from Property: Thank you! We're happy to hear you had a good experience. Looking forward to your next visit!
Guest User
Deluxe Twin Room
Stayed in Dec 2023
Business traveler
9 review
7.5/10
Posted on Mar 20, 2024
Lokasi ok, but facilities minim
Response from Property: Terima kasih atas ulasannya! Kami menghargai masukan Anda mengenai fasilitas dan akan terus berupaya untuk meningkatkannya. Kami berharap bisa menyambut Anda kembali dengan pengalaman yang lebih baik.
Anonymous User
Deluxe Room Non smoking
Stayed in Oct 2022
Family
2 review
6.5/10
Posted on Nov 20, 2022
The food so so lah, location ok, check in process took long time
Response from Property: Thank you for your feedback! We're sorry to hear that the food and check-in process did not meet your expectations. We appreciate your comments and will work on improving these areas to provide a better experience in the future. We hope to welcome you again soon!
SURYASIN
Deluxe Double Room
Stayed in Jul 2023
Other
1 review
8.0/10
Very Good
Posted on Aug 18, 2023
Good location
Kian Jaya
Superior Twin Room
Stayed in Oct 2024
Business traveler
17 review
10/10
Outstanding
Posted on Nov 12, 2024
Strategically located inside the Balikpapan Superblock mall, it is very practical for shopping and culinary in the center of Balikpapan city.
Original TextTranslated by Google
Response from Property: Thank you for your great review! We're glad you enjoyed our strategic location within the Balikpapan Superblock mall. It’s wonderful to hear that our proximity to shopping and dining options made your stay even more convenient. We hope to welcome you again soon!
Congliangde
Business Suite
Stayed in Jul 2024
Business traveler
14 review
7.0/10
Posted on Aug 19, 2024
The service attitude is very good, the room has a musty smell.
Original TextTranslated by Google
AERO BORNEO
Superior Double Room
Stayed in Aug 2024
Booked for others
547 review
10/10
Outstanding
Posted on Oct 12, 2024
Great mall area and city center area 😁😁😉😉😉😁😁😁😁😁
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We're glad you enjoyed the mall area and the central location of the city. We hope to welcome you again soon!