Sthala, A Tribute Portfolio Hotel, Ubud Bali Reviews
Sthala, A Tribute Portfolio Hotel, Ubud Bali
Jalan A.A Gede Rai, Jl. Raya Mawang Kelod, Lodtunduh, Ubud, Gianyar, Bali, Province of Bali, 80582, IndonesiaView Hotel Details
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Sthala, A Tribute Portfolio Hotel, Ubud Bali Guest Reviews
4.4/5
Very Good
81 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(81)
Positive reviews(76)
Reviews with photos/video(39)
Great service(35)
Awesome stay(22)
Clean and tidy(12)
Delicious breakfast(10)
Awesome amenities(9)
Perfect for business trips(7)
Classy environment(6)
Great location(4)
Negative reviews(5)
JustUsExploring
Deluxe Room With Balcony
Stayed in Jan 2025
Family
35 review
5.0/5
Outstanding
Posted on Feb 5, 2025
We loved our stay so much that we decided to extend for two more nights. While we didn’t get the exact room we had hoped for, the staff went out of their way to find us a similar one, ensuring we were comfortable and satisfied. Their dedication and hospitality truly stood out. If you’re planning to immerse yourself in the many activities Ubud has to offer, this hotel is an excellent choice. Highly recommended!
Response from Property: Dear JustUsExploring,Thank you so much for your outstanding review! We are truly delighted to hear that you enjoyed your stay so much that you decided to extend for two more nights. It’s wonderful to know that our team could assist in finding you a comfortable room and that their dedication and hospitality made a lasting impression.Your kind words mean a lot to us, and we greatly appreciate your recommendation. We hope to have the pleasure of welcoming you back to Sthala Ubud Bali for another memorable experience in the future!Sincerely,Sugeng PurnomoCluster Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
Guest User
Deluxe River View Room With Balcony
Stayed in Jan 2025
Family
2 review
4.2/5
Very Good
Posted on Feb 2, 2025
Very good hotel in Ubud with decent pricing. Breakfast has good spread with friendly service. Front desk is also very helpful. Room and overall hotel is a bit dated but is kept clean. Love the balcony overlooking the river. Location is a bit far from Ubud center, but they offer 1-way shuttle from the hotel.
Response from Property: Dear Valued Guest,Thank you for sharing your experience! We’re glad to hear that you enjoyed our hotel, friendly service, and breakfast selection. It’s great to know that you appreciated the cleanliness and the balcony overlooking the river.We acknowledge your feedback regarding the hotel’s age and location, and we’re happy that our shuttle service helped with convenience. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in Ubud.Sincerely,Sugeng PurnomoDirector of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
I Love Freedom
Deluxe Room With Balcony
Stayed in Jan 2025
Family
10 review
4.5/5
Great
Posted on Feb 17, 2025
Staff very nice and friendly.hotel is very cleaned and many staff for assistance
Response from Property: Dear I Love Freedom,Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly staff and found our hotel to be clean and well-staffed. Your feedback means a lot to us, and we hope to welcome you back again soon!Sincerely,Sugeng PurnomoCluster Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
K_Singh
Deluxe Room With Balcony
Stayed in Dec 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Jan 7, 2025
Good hotel with lots of amenities and friendly staff. The location is near to Ubud centre and they offer an almost hourly shuttle service as part of your stay. Good hotel, would recommend!
Response from Property: Dear Mr/s. Kushal Singh,Thank you for sharing your positive feedback! We are pleased to hear that you enjoyed our hotel amenities, the friendly service from our staff, and the convenient shuttle service to Ubud center. We truly appreciate your recommendation and are glad we could contribute to a memorable stay.We hope to have the pleasure of welcoming you back in the future.Sincerely,Sugeng PurnomoDirector of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
Anonymous User
Deluxe Room With Balcony
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Great hospitality, staff are warm n remember our preferences. Enjoyed the complimentary yoga. Thanks Pande for the smooth checkout!
Response from Property: Dear Anonymous User, Thank you for your kind words! We're thrilled to hear that your stay at Sthala, a Tribute Portfolio Hotel, Ubud Bali Ubud Bali was so enjoyable. Our team always strives to provide exceptional service, and it's rewarding to know that our efforts have made a positive impact. We hope to welcome you back in the future.Sincerely, Sugeng PurnomoDirector of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
Anonymous User
Deluxe Room With Balcony
Stayed in Oct 2024
Travel with friends
66 review
4.2/5
Very Good
Posted on Nov 20, 2024
Good breakfast, it has a big room and clean - however, spa wasn’t as good as we expected tho, bit under perform. In general, this is a good hotel.
Response from Property: Dear Anonymous User, Thank you for your kind words! We're thrilled to hear that your stay at Sthala, a Tribute Portfolio Hotel, Ubud Bali Ubud Bali was so enjoyable. Our team always strives to provide exceptional service, and it's rewarding to know that our efforts have made a positive impact. We hope to welcome you back in the future.Sincerely, Sugeng PurnomoDirector of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
PINAR
Deluxe Family Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Evet helpful staff Good location Good service and Good with nature
Response from Property: Dear PINAR,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay. Your kind words about our staff, location, service, and connection to nature mean a lot to us. We hope to see you again soon.Sincerely,Sugeng PurnomoCluster Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
Xia
Deluxe Room With Balcony
Stayed in Jan 2025
Couples
8 review
4.5/5
Great
Posted on Feb 26, 2025
Hotel is clean and nice location but was a little noisy from the surrounding, if your room is facing or close to the street side. Staff services were Excellent! Recommend to install more ceiling fans in the dinning area would be great for guests who are not used to the hotel weather, give them some nice breeze during dinning time.
Response from Property: Dear Xia,Thank you for your feedback! We’re delighted to hear that you appreciated our clean hotel, great location, and excellent staff service. We apologize for any noise disturbances from the surrounding area and truly appreciate your suggestion to install more ceiling fans in the dining area. Your input is valuable, and we will certainly take it into consideration to enhance the comfort of our guests.We look forward to welcoming you back for an even better experience in the future!Sincerely,Sugeng PurnomoCluster Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
ino entertainment
Deluxe Family Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Happy
Response from Property: Dear Ino Entertaiment,Thank you for your coming! It is our pleasure to have been able to contribute to your positive experience in Sthala, a Tribute Portfolio Hotel, Ubud Bali Ubud Bali. We hope to see you again soon.Sincerely, Sugeng PurnomoDirector of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
Helen
Deluxe Room With Balcony
Stayed in Apr 2024
Solo travelers
5 review
3.5/5
Posted on Jun 11, 2024
The hotel is alright and front desk service is attentive.
However, the variety of food for breakfast is slightly lacking comparing to the same hotel group around the same area.
There was really loud construction noise going on during my visit even pass 10 pm, have thus asked to change the room.
Response from Property: Dear Helen, Thank you for sharing your feedback about your stay. We're glad to hear that you were satisfied with our hotel and front desk service. We apologize for the lack of breakfast food variety and the noise disturbance. We understand that these can be inconveniences, and we appreciate your patience. We'll take your feedback into consideration and strive to improve our offerings in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Sugeng PurnomoCluster Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
Rusmawati
Deluxe Family Room
Stayed in Sep 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Oct 7, 2024
Breakfast spread and tastewise need massive improvement. Bed is convininent yet bathroom amenities is decent, additional for shaving kit would be nice.
Response from Property: Dear Rusmawati,Thank you for your valuable feedback. We appreciate your comments regarding the breakfast spread and taste, and we will work on improving the variety and quality to better meet our guests’ expectations.We’re glad you found the bed comfortable and have noted your suggestion for additional bathroom amenities, including a shaving kit. Your input helps us enhance our services, and we truly appreciate it.We hope to welcome you back for an even better experience in the future.Sincerely,Sugeng PurnomoCluster Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
Wonder Wander
Deluxe King Room With Balcony
Stayed in Jan 2024
Couples
6 review
4.7/5
Amazing
Posted on Feb 24, 2024
Great service. The hotel provide shuttle to Ubud center. I like the live traditional music played at the lobby area. Breakfast not so good. Need some improvement.
Response from Property: Dear Wonder Wander,Thank you for taking the time to share your experience at Sthala, a Tribute Portfolio Hotel, Ubud Bali. We're delighted to hear that you enjoyed our shuttle service to Ubud Center and the live traditional music in our lobby.We're sorry to hear that you were disappointed with our breakfast. We take your feedback very seriously and will strive to improve our breakfast options in the future.We hope to have the opportunity to welcome you back to Sthala, a Tribute Portfolio Hotel, Ubud Bali soon.Sincerely,Sugeng PurnomoCluster Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
Mohd Sham
Deluxe King Room With Balcony
Stayed in Jan 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Beautiful hotel/resort. Surrounding by greenery and nature. Love the hospitality of the hotels staff. Very friendly, and they remember our name throughout our stay there. Recommended!!!!
6/8
Response from Property: Dear Mohd Sham,Thank you for your kind words about your stay at Sthala, a Tribute Portfolio Hotel, Ubud Bali. We're delighted to hear that you enjoyed our beautiful surroundings, friendly staff, and the overall experience.It's our pleasure to provide exceptional hospitality to all our guests, and we're thrilled that we were able to make your stay memorable. We hope to have the opportunity to welcome you back to Sthala, a Tribute Portfolio Hotel, Ubud Bali in the future.Sincerely,Sugeng PurnomoCluster Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
Florian Wouter
Deluxe King Room With Balcony
Stayed in Dec 2023
Solo travelers
21 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Sthala is part of Marriott international and you can tell by their service standard. I stayed for 2 nights. The staff is very engaging and are doing their best to make your stay memorable. Rooms are nice and clean. Thank you guys! See you next time!
Response from Property: Dear Florian Wouter,Thank you for taking the time to share your experience at Sthala, a Tribute Portfolio Hotel, Ubud Bali a Tribute Portfolio Hotel Ubud Bali. We're delighted to hear that you enjoyed your stay and found our staff to be engaging and helpful.We're proud to be a part of the Marriott International family and strive to provide exceptional service to all our guests. Our team works hard to ensure that our rooms are always clean and comfortable.We hope to have the opportunity to welcome you back to Sthala, a Tribute Portfolio Hotel, Ubud Bali in the future.Sincerely,Sugeng PurnomoCluster Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali
Arkar Moe
Deluxe King Room With Balcony
Stayed in Nov 2023
Family
8 review
3.5/5
Posted on Jan 2, 2024
Staffs are nice but check in time 3pm is quite late. Overall was good.
Response from Property: Dear Arkar Moe,Thank you for taking the time to share your experience at Sthala, a Tribute Portfolio Hotel, Ubud Bali. We appreciate your kind words about our staff.We understand that our check-in time might have been a bit late for your arrival. We strive to accommodate our guests' needs as best as possible, and we'll consider adjusting our check-in policies in the future to better suit our guests' preferences.We hope to have the opportunity to welcome you back to Sthala, a Tribute Portfolio Hotel, Ubud Bali in the future.Sincerely,Sugeng PurnomoCluster Director of Sales and MarketingSthala, a Tribute Portfolio Hotel, Ubud Bali, a Tribute Portfolio Hotel Ubud Bali