Pullman Bali Legian Beach Reviews

Response from Property: Dear Valued Guest,Thank you for your positive feedback! We’re so glad to hear you had a great experience with us. We look forward to welcoming you back to Pullman Bali Legian Beach soon!Best regards,AndinniGuest Experience

Response from Property: Dear Valued Guest,Thank you so much for sharing your wonderful experience! We’re pleased to hear that you enjoyed the facilities and found great value in your stay. It was our pleasure to accommodate your late check-out, and we hope that your family member is feeling better. Your recommendation means a lot to us, and we look forward to welcoming you back for another stay soon!Best regards,AndinniGuest Experience

Response from Property: Yth. Bapak Robert,Terima kasih atas ulasan singkat namun sangat berarti bagi kami.Kami sangat senang mengetahui bahwa Bapak merasa puas dengan pelayanan ramah yang diberikan oleh tim kami. Komentar positif seperti ini menjadi motivasi besar bagi kami untuk terus memberikan pelayanan terbaik kepada setiap tamu.Kami nantikan kunjungan Bapak kembali di Pullman Bali Legian Beach dalam waktu dekat.Salam hangat,AryaGuest Experience

Response from Property: Dear Ms. Cheah Yee,Thank you for taking the time to share your detailed review.We’re delighted to hear that you enjoyed our prime location, friendly and attentive staff, wide food selection, and the relaxing atmosphere of our courtyard. It’s wonderful to know that these elements helped make your stay enjoyable and that you found our resort suitable for family travelers.At the same time, we truly appreciate your honest feedback regarding the condition of the room and bathroom facilities. We recognize the importance of comfort and upkeep, and your comments have been shared with our maintenance and management teams as we continue planning improvements to enhance the overall guest experience.Thank you once again for your valuable input. We look forward to welcoming you and your family back for an even better stay in the near future.Warm regards,AryaGuest Experience

Response from Property: Dear TayyabR,Thank you for taking the time to share your honest feedback regarding your stay at Pullman Bali Legian Beach. We regret to hear that several aspects of your experience, especially the room condition and comfort, did not meet your expectations or the standards we aim to provide.Please accept our sincere regrets for the inconvenience caused by the room interior, the issue with the bathtub leakage, and the discomfort your children experienced. We take concerns like cleanliness and maintenance very seriously, and your comments have been immediately forwarded to our engineering and housekeeping teams for thorough investigation and corrective actions.We are glad to know that you found our staff responsive and professional, and we appreciate your kind words about our breakfast and the hotel's beachfront location.Your feedback is invaluable as it helps us improve continuously. We hope you might consider giving us another chance in the future to provide you and your family with the true Pullman experience you deserve.Warm regards,AryaGuest Experience

Response from Property: Dear Ng,Warm greetings from Pullman Bali Legian Beach,Thank you for taking the time to share your recent experience with us.We deeply regret to hear that your arrival experience did not meet expectations, especially after your advance communication and booking of our Executive Deluxe category. Please accept our sincerest apologies for the inconvenience caused by the room availability delay and the challenges faced during check-in. This is certainly not the level of service we strive to deliver.Your feedback regarding the view and room allocation has been well noted. We understand how important it is to begin a holiday with ease, especially after a long journey. While our Executive Rooms are indeed limited in number and subject to availability, your remarks highlight the need for us to better manage guest expectations and communication regarding room preferences.We also acknowledge your comments about the breakfast experience during peak hours and truly appreciate your tips for future guests. Please be assured that we are reviewing the guest flow and service at our eggs and coffee stations to improve efficiency and comfort for all diners.We value your feedback as it helps us grow, and we truly hope to have another opportunity to welcome you back, this time with a more seamless and relaxing experience that reflects the true spirit of a beach resort holiday.Warm regards,AryaGuest Experience

Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We truly appreciate your loyalty and are glad to hear you really like Pullman Bali Legian Beach.We regret to hear about your disappointment regarding the room extension and pricing. Our team always strives to offer the best value and service to our guests, and we understand how important this is for your stay. We will take your feedback seriously and review our processes to improve.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Warm regards,AryaGuest Experience

Response from Property: Dear Dong Phil,Warm greetings from Pullman Bali Legian Beach,Thank you for taking the time to share your recent experience with us. We are truly sorry to hear about the inconvenience you encountered upon arrival, particularly regarding the wait for your room and the unpleasant odor.Please accept our sincere apologies for the delay in preparing your room and for the condition in which it was presented. This does not reflect the standards we strive to maintain, and we fully understand how this impacted your first impression of our hotel.Your feedback has been shared with our Housekeeping and Front Office teams for immediate follow-up and corrective action. We are committed to ensuring our rooms are fresh, clean, and ready for our guests upon check-in, and we regret that we fell short during your stay.We genuinely hope to have the opportunity to restore your confidence in us during a future visit, and provide you with the relaxing and seamless experience you rightfully expect from a Pullman stay.Warm regards,AryaGuest Experience

Response from Property: Dear Valued Guest,Warm greetings from Pullman Bali Legian Beach,Thank you so much for your fabulous review! We’re thrilled to hear you enjoyed your stay, especially our rooftop infinity pool with its stunning beach views, as well as our spacious rooms and first-class breakfast offerings.It’s always a pleasure to know that our guests leave with such positive impressions. We truly look forward to welcoming you back for another relaxing and memorable stay in paradise.Warm regards,AryaGuest Experince

Response from Property: Dear Eric,Thank you for taking the time to share your feedback with us. We truly appreciate your insights and are glad that you found our location convenient and our staff friendly.We sincerely apologize for the concerns you mentioned regarding the room conditions and cleanliness. We take your comments seriously and will certainly address the issues with our housekeeping team to ensure that future stays meet our usual high standards. Your feedback about the air conditioning, room maintenance, and cleanliness is valuable, and we will take immediate steps to improve these areas.Regarding the beach, we understand that the cleanliness of the beach is an important factor for a relaxing stay. We will explore possible collaborations with local authorities to help improve the situation.We are also grateful for your comments about the breakfast, and we will review the menu variety and quality to ensure we meet the expectations of all our guests. We appreciate your understanding and will use your feedback to continue enhancing our guest experience.We hope to have the opportunity to welcome you back in the future and offer you a more pleasant and seamless stay.Warm regards,AndinniGuest Experience

Response from Property: Dear Valued Guest,Thank you for your feedback. We’re pleased to hear that you found our staff friendly and kind. However, we sincerely apologize for the issues you encountered with the room’s condition and the presence of mosquitoes.Your comments regarding the damp smell are concerning, and we will address this with our maintenance team to ensure a more comfortable environment for our guests. We’re also exploring additional measures to manage the mosquito situation.We appreciate your insights and hope to have the opportunity to provide you with a better experience in the future.Best regards,AryaGuest Exeperience

Response from Property: Dear Value Guest,Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your stay with us. We appreciate your comments about the breakfast setup; we’re always looking for ways to improve and will consider your suggestions to make it more organized.Regarding the photo session, we’re happy you enjoyed it, but we understand that pricing can be a concern. We’ll take your feedback into account as we evaluate our offerings.We hope to welcome you back in the future.Best regards,AryaGuest Experience

Response from Property: Dear our valued guest,Thank you for your kind words about your recent stay at Pullman Bali Legian Beach. We’re thrilled to hear that our staff made a positive impression and that you enjoyed our prime location.It's great to know you found the food to your liking. We take pride in offering a diverse menu that highlights local flavors, and we’re glad you had the chance to explore the many beach bars nearby. They truly add to the vibrant atmosphere of the area.We look forward to welcoming you back for another enjoyable stay.Warm regards,AryaGuest EXperience

Response from Property: DEar TiepBC,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our fantastic location and the service provided. It’s wonderful to know that you took advantage of the surfing lessons right on our beautiful beach – it’s a great way to make the most of our prime seaside setting.We truly appreciate your comments and look forward to welcoming you back for another memorable stay. If there’s anything specific we can assist with in the future, please don’t hesitate to let us know.Warm regards,AryaGuest ExperienceGgGA