Check Bergen Hotels with Balcony

This is the first time I write a review while still being a guest at the hotel, lets start with the good things. The hotel has an excellent location, nice and newly renovated rooms and friendly staff. Breakfast was fine and had good variety as well. However, the upsetting part is that the bad things exceed the good ones. The hotel has a very loud bar/club on the ground floor and plays loud music even on weekdays until late at night, the loud music can be heard in the room. The bed isn’t comfortable, the one I had was used a lot probably and had an inside curve in the middle. The room service menu says that it’s available until 11 pm. However, if you try calling them after 10 pm nobody answers as the kitchen closes at 10 pm but its not written anywhere. They also charge for getting you tap water!! The reception desk, although they say its a 24hours desk, they wouldn’t pick up the phone if you call them after 10 pm. Once I asked for a fork at 10:15 pm the receptionist had to check if room service team would accept as the kitchen had already closed. And had to call the reception twice to get hold of them. The parking garage is operated by a third party, its very small and has probably spaces for 20-25 cars. So most probably it always full, in my case, the hotel staff asked me to go park my car in another public parking garage and walk back to the hotel. The housekeeping team doesn’t clean the room properly, I had hair in the bathroom and the shower drainage is blocked. I stayed at this hotel for 5 nights, this night is my last and I keep getting disappointed every night. I think the hotel has to offer better services and quality. You even have to greet the receptionist as they would answer by hello rather than “good evening” or “how can we help?” But that’s not important anyways. For the price I paid, I expected much better services from this hotel. I would definitely come back to Bergen, but never to this hotel, and wouldn’t recommend it to anyone. Its not a 5 star hotel according to the global standards. I wouldn’t even give it 3 stars.

酒店位置在卑爾根機場步行約8分鐘，距離尚算可接受。酒店大堂10分舒適，可以購置咖啡等熱飲。房間十分潔淨，空間感亦足夠，整體來說CP值挺高。 當天要搭早機，早上4:30已有早餐可以進食，雖然選擇種類不多，但非常貼心。

I have not had the opportunity to stay in this hotel booked through trip .com: I contacted them this morning to get information about the size of the bed in the room and the operator who answered me did not find my reservation even though I communicated the number booking form and my name and surname I informed her that I would cancel the reservation as I could not risk arriving in Bergen and finding myself without accommodation and she told me to do so and make a new reservation through Booking.com Too bad that on Booking the price was exactly double: perhaps they wanted to sell the room at a higher price to the detriment of the customer I would say bad

The location is very good, the train station can be reached on foot, it is convenient to go shopping in the city center to the main attractions, there is a big supermarket on the basement floor of the mall Galleriet diagonally opposite, everything is complete, the price is cheaper than the surrounding convenience stores, especially the large bottle of mineral water 1.5 Lift price ~ there are 7-11 three One in ten, there are hot foods such as roast chicken ribs and salmon sashimi, much cheaper than the fish market. The hotel breakfast is good, the free luggage self-service is also very convenient, the staff is more enthusiastic, the room is not big.

The location is very good, the breakfast is superb, and you can eat all kinds of salmon and cheese. Less than one kilometer from all major attractions. The facilities are relatively old, which is equivalent to the level of domestic economic hotels. The front desk is very warm and the Europeans are always friendly. Still very recommended.