Nairobi Hotels with balcony

Rooms are clean and tidy Quite and serene environment with a mild touch of luxury

My wife and I recently had the pleasure of enjoying a much-needed staycation at the Swiss-Belinn Hotel, and I’m thrilled to share just how phenomenal our experience was. A great stay is made by three things: comfort, food, and service, and the Swiss-Belinn knocked all three out of the park. The Foundation of Comfort: Top-Notch Cleanliness I want to start with something that truly stood out: the cleanliness. The hygiene and tidiness across the entire property were absolutely top-notch. Our room was immaculate spotless, fresh, and welcoming making it instantly feel like a safe and relaxing sanctuary. This level of attention to detail and care is the foundation of a great stay, and the housekeeping team deserves massive credit. The Taste of Excellence: let’s talk about the food. It wasn't just good; it was genuinely amazing. Every single meal was a memorable experience. The culinary team clearly operates with passion and expertise. From the beautifully prepared breakfast spread to the delicious evening dining, the quality, flavor, and creativity of the dishes were outstanding. It made every moment of our staycation feel like a special occasion. The Heart of the Hotel: Dedicated and Professional Staffs. To the entire team at Swiss-Belinn, thank you. You are the heart of this hotel. We were consistently impressed by how committed and dedicated every staff member was. Whether we were interacting with the front desk, the restaurant servers, or the support staff, we were met with genuine smiles and proactive assistance. You are all incredible professionals who handle every situation with grace and efficiency. Your commitment ensured that our comfort was always the top My wife and I recently had the pleasure of enjoying a much-needed staycation at the Swiss-Belinn Hotel, and I’m thrilled to share just how phenomenal our experience was. A great stay is made by three things: comfort, food, and service, and the Swiss-Belinn knocked all three out of the park. The Foundation of Comfort: Top-Notch Cleanliness I want to start with something that truly stood out: the cleanliness. The hygiene and tidiness across the entire property were absolutely top-notch. Our room was immaculate—spotless, fresh, and welcoming making it instantly feel like a safe and relaxing sanctuary. This level of attention to detail and care is the foundation of a great stay, and the housekeeping team deserves massive credit. The Taste of Excellence: Amazing Food Next, let’s talk about the food. It wasn't just good; it was genuinely amazing. Every single meal was a memorable experience. The culinary team clearly operates with passion and expertise. From the beautifully prepared breakfast spread to the delicious evening dining, the quality, flavor, and creativity of the dishes were outstanding. It made every moment of our staycation feel like a special occasion. The Heart of the Hotel: Dedicated and Professional Staff Finally, the true differentiator the people. To the entire team at Swiss-Belinn, thank you. You are the heart of this hotel. We were consistently impressed by how committed and dedicated every staff member was. Whether we were interacting with the front desk, the restaurant servers, or the support staff, we were met with genuine smiles and proactive assistance. You are all incredible professionals who handle every situation with grace and efficiency. Your commitment ensured that our comfort was always the top priority, making our stay seamless and truly relaxing.

Everything is very good, but the only shortcoming, first of all for travelers from Russia, that it is impossible to pay the expenses in the hotel in cash, the expenses on the hotel can be paid only by credit card

This is a relatively new and luxurious hotel in Nairobi. Security is very strict, with security personnel questioning guests at the entrance, dogs checking for explosives, and even armed security personnel checking bags in the lobby. However, there's no need to worry about security; it's purely a government requirement. The staff at the hotel are very nice, from the front desk to the concierge and the restaurant. Everyone is friendly and willing to help with any questions. The hotel has comprehensive facilities, including table tennis, darts, a gym, and an outdoor swimming pool. The restaurant offers a rich breakfast and excellent coffee. The hotel's location isn't very central, so there are no restaurants nearby. You can either dine at the hotel or take an Uber to the nearby village market, which offers both food and shopping. It's very convenient.

My stay at the Best Western Hotel was excellent. The staff was warm, friendly, and always ready to assist with anything I needed. The room was comfortable, spotless, and well-organized, making my stay even more enjoyable. Overall, it was a wonderful experience, and I highly recommend this hotel to anyone looking for comfort and great service.

The accomodation is absolutely top range and comfortable and the place has so much to offer. Unfortunately, it appears to be running on auto pilot or poor management. These are the things which really annoyed me: 1. Arriving at night, the signage is not well lit and we struggled to establish whether we had arrived at the right place, especially the security personnel at the gate were not being very helpful. They have never been given any training to help them understand that they are the first point of contact between guests and the residency. 2. We arrived on a ”Jazz Night” but, although I am a jazz lover, it should not be foreced upon everyone. The layout of the dining area is very poorly thought out. There was no maitre d'hotel or someone to direct us as to where we should go if we wanted to eat and not listen to music. Eventually we found someone to help us walk past the music area and squeeze past the tight space to go past th bar to the dining area. The whole layout is kind of back to front. The dining area should be more easily accessible and there needs to be a way to separate the main dining area without getting rid of the dining tables in the music area. 3. The dining area is exposed at the back and there was a strong could draught that night, because the rear part of the dining area is exposed to the elements.

An excellent hotel with a great environment and superior location. The front desk staff provided warm and attentive service, and the room cleaning was prompt and efficient. All employees were dedicated, resolving issues quickly and always considering guests' needs. We were extremely satisfied with our stay and felt a warm, home-like atmosphere here.

Nice location. Nice Big Rooms. Room service is a bit delayed always. They shall have a little more options for vegetarian breakfast. One thing that’s really disturbing to see in a hotel like this, even if you are waiting for your checkin at the hotel and you ask for water, they charge for it.

I stayed at this camp expecting an adventurous experience, but it did not quite meet my expectations. The price was very high for what you get—essentially just a tent with a toilet quite far away (try walking at 3 am under umbrella to the toilet with +14C🫩). While the adventure aspect is there, it felt like overpaying, especially considering the costs for similar accommodations in this country. On the positive side, the bed was really comfortable, and the tent was cozy, which made for a good night’s sleep. The territory of the camp was nice, and breakfast was excellent, adding some value to the stay. Overall, I have mixed feelings. I liked some parts of the experience, mainly the cozy sleep and the breakfast, but I would not come back or pay this amount of money again. For the price, it is not worth it in this destination. PS shout out to the staff, they are fantastic and very nice

The environment is very good, if only some wild animals are raised. Breakfast is good, set breakfast and dinner, barbecue for one night to watch the show, European dinner for one night. Both are pretty good. At noon, it will be resolved next to the shopping mall. Not too many guests, suitable for vacation.