Nairobi Hotels with Balcony

Best service ever. Friendly staff and very welcoming. Safe area, clean and very nice breakfast which is made for you as like it personally. The staffs are very nice people. They do everything you would like you'd ask. ASAP! Thanks to all staff working there from the guards to chefs to the receptionist. Especially receptionist Ann and others who are working at night. I will book this hotel every time I'm going to be visiting Nairobi and also the hotel is very safe for your valuable staffs. there's a safe at the room but your other bigger stafs like laptobs are also safe Thanks, Ann and Others that work mostly at night. You guys made my vacation unforgettable.

Love,clean hotel with friendly staff with warm hospitality and professionalism. This hotel is just good! Front office team Joan, Elida, Maggy, and Cheistine were very friendly at all times We came with a group and qe were all happy. Their catering team was also good with very delicious food.

This trip, Trip.com ［ Lidagong ］. The flight booking is a flight that can't be found at the airport, and the airport staff helps to find all kinds of things. Finally, I found that the flight issued by Trip.com may be another airline, but fortunately, I finally left. To Kenya, at night to the hotel, the front desk told me that there was no reservation message. Fortunately, the customer service was still at 2:30 in the morning. After half an hour, the problem was dealt with. It was said that it was a system reason. I wanted to roll my eyes. The front desk said that I just received the agent's reservation. I don't want to talk to Trip.com about ］. Domestic can be said to be the four-star standard of the hotel more than ten years ago, clean and tidy, no toiletries and disposable slippers. The sound insulation is relatively poor, the glass windows are not closed, and the wind will be very loud. The staff is very good, the meeting will be very warm to say hello, will take the initiative to help solve the problem. Breakfast is OK, can eat enough, it is estimated that the restaurant is darker, resulting in not much appetite to see anything. There are not too many types of fruit every day, and pineapple is very sweet. The surrounding location is also safe, very close to the taxi.

I stayed at the hotel for 1.5 days. It is truly exceptional - the staff, the service, the food, the rooms. The staff is very attentive and pays great attention to guests' needs. They seem very well trained. I recommend a visit to the Spa. The hotel restaurant is also very good. The rooms are spacious and very clean. If you look in detail, the hotel is starting to show that it has been around for ~5 years and more maintenance might be needed. Don't get me wrong: it is still very good, but at this price point, the very last bit of refinement might need a critical look (dents in places, superficially patched cracks etc.). Overall, this is probably one of the best hotel in Nairobi and I highly recommend it.

Nice location. Nice Big Rooms. Room service is a bit delayed always. They shall have a little more options for vegetarian breakfast. One thing that’s really disturbing to see in a hotel like this, even if you are waiting for your checkin at the hotel and you ask for water, they charge for it.

The location was ideal for our visit. Very close to the supermarket chain Naivas, where we were able to shop for our daily needs.Friendly front desk staff and security personnel. The accommodationn was very well secured and cleaned daily. Could have asked for any better. Wifi connectivity was very reliable all the time. A very nice service apartment and will recommend.

There is a special hotel window at the arrival exit of the airport to provide pick-up service, which is very convenient. The location is relatively remote and the surrounding area is relatively deserted. The advantage is that it is close to the airport, a few minutes' drive away. Security measures are in place and the staff are very friendly. The room is relatively small, but it is very comfortable with a large balcony. The food in the restaurant is average, but passable. In short, it is worth the price, after all, the prices in Nairobi are not low.

I had a hot stone massage with Emma in the Revitalize Spa did she an exceptional job. One of the best massages I’ve had! My husband had a wrap with Emily and he was equally impressed with her. The spa is definitely a place you want to enjoy, and ask for one of these two ladies and you won’t be disappointed. Thank you!

I absolutely enjoyed my stay at gigiri lion villas. The staff was very professional and very kind, their services were top tier. I especially enjoyed the fact that you get free transport to places around the villa, and you get chauffered in premium cars only...loved the maybach! The food was also a 10/10, the jaccuzi was so private and so cool... The hotel is also located near the United Nations, security is top notch👌 I will definitely be back with friends. 9/10👏

Me and my husband had gone to visit Nairobi and choose to stay in this Hotel, the apartment booked was 1 bedroom suite but they upgrade us to 2 Bedroom which neither we asked nor the informed us, it was only after we entered the room we came to know about it We were given 25th floor, the rooms from higher floors have great view of the city and the park, the rooms are really well built and very well furnished and the kitchen and its equipments are really well stocked, apart from that nothing else to expect We had a very bad experience in the Hotel, on Saturday Night / late evening around 8 - 8.30 my husband met with a small accident while closing the sliding doors of the balcony, his fingers were bleeding and I called the Reception and told them about the incident and asked them to send ice immediately but after 15 minutes they called back and said that ICE if they provide to room will be charged room service charge which is KES 1,500 ($11.90) !!!! Can you believe it???? Had it been an major incident what would have happened, my husband went to the reception had to raise his voice even met some senior Manager but the incident left a very bad experience, i wanted to checkout as anything could have happened and due to Hotel's negligence it could have could be fatal The following day at 8.55am we asked for creamer till 9.35am when we left the room it wasn't delivered People coming for long stays it very ideal but for people coming with families or small kids or old people it's not recommended The entry to the room is very confusing and a long walk, you enter reception wing take a lift to L floor which is basically 6th floor, later cross over to another wing and take the lift past the kitchen door which can be a bit difficult Also when you crossover to another wing there is no provision of umbrellas, if it's raining it's your problem, in many hotels they provide Umbrellas to go from one end to another if it rains