Nairobi Hotels with balcony

My wife and I recently had the pleasure of enjoying a much-needed staycation at the Swiss-Belinn Hotel, and I’m thrilled to share just how phenomenal our experience was. A great stay is made by three things: comfort, food, and service, and the Swiss-Belinn knocked all three out of the park. The Foundation of Comfort: Top-Notch Cleanliness I want to start with something that truly stood out: the cleanliness. The hygiene and tidiness across the entire property were absolutely top-notch. Our room was immaculate spotless, fresh, and welcoming making it instantly feel like a safe and relaxing sanctuary. This level of attention to detail and care is the foundation of a great stay, and the housekeeping team deserves massive credit. The Taste of Excellence: let’s talk about the food. It wasn't just good; it was genuinely amazing. Every single meal was a memorable experience. The culinary team clearly operates with passion and expertise. From the beautifully prepared breakfast spread to the delicious evening dining, the quality, flavor, and creativity of the dishes were outstanding. It made every moment of our staycation feel like a special occasion. The Heart of the Hotel: Dedicated and Professional Staffs. To the entire team at Swiss-Belinn, thank you. You are the heart of this hotel. We were consistently impressed by how committed and dedicated every staff member was. Whether we were interacting with the front desk, the restaurant servers, or the support staff, we were met with genuine smiles and proactive assistance. You are all incredible professionals who handle every situation with grace and efficiency. Your commitment ensured that our comfort was always the top My wife and I recently had the pleasure of enjoying a much-needed staycation at the Swiss-Belinn Hotel, and I’m thrilled to share just how phenomenal our experience was. A great stay is made by three things: comfort, food, and service, and the Swiss-Belinn knocked all three out of the park. The Foundation of Comfort: Top-Notch Cleanliness I want to start with something that truly stood out: the cleanliness. The hygiene and tidiness across the entire property were absolutely top-notch. Our room was immaculate—spotless, fresh, and welcoming making it instantly feel like a safe and relaxing sanctuary. This level of attention to detail and care is the foundation of a great stay, and the housekeeping team deserves massive credit. The Taste of Excellence: Amazing Food Next, let’s talk about the food. It wasn't just good; it was genuinely amazing. Every single meal was a memorable experience. The culinary team clearly operates with passion and expertise. From the beautifully prepared breakfast spread to the delicious evening dining, the quality, flavor, and creativity of the dishes were outstanding. It made every moment of our staycation feel like a special occasion. The Heart of the Hotel: Dedicated and Professional Staff Finally, the true differentiator the people. To the entire team at Swiss-Belinn, thank you. You are the heart of this hotel. We were consistently impressed by how committed and dedicated every staff member was. Whether we were interacting with the front desk, the restaurant servers, or the support staff, we were met with genuine smiles and proactive assistance. You are all incredible professionals who handle every situation with grace and efficiency. Your commitment ensured that our comfort was always the top priority, making our stay seamless and truly relaxing.

+ Clean rooms, welcoming and very pleasant staff, nice hotel. - Breakfast was quite expensive, one of our bathrooms (out of 3 rooms booked) only had a shower head and no hand-held shower, and my family found the beds quite firm. Personally, I found the bed comfortable but the sliding shower doors kept opening by themselves (water everywhere), and I also woke up with a rather stuffy nose.

My stay was good and safe, its near the supermarket and easily accessible area, quiet, i would definetely go again next time and he was quite supportive when i didnt know that this wasnt an actual hotel but just a room in an apartment complex, He even changed a room for me when i thought the first one was underwhelming, not an actual room, check first photo but he later transfered me to a proper room. It was a good travel experience and learning for me as it seems i wasnt informed enough on the terminologies in accomodation. Thanks.

The accomodation is absolutely top range and comfortable and the place has so much to offer. Unfortunately, it appears to be running on auto pilot or poor management. These are the things which really annoyed me: 1. Arriving at night, the signage is not well lit and we struggled to establish whether we had arrived at the right place, especially the security personnel at the gate were not being very helpful. They have never been given any training to help them understand that they are the first point of contact between guests and the residency. 2. We arrived on a ”Jazz Night” but, although I am a jazz lover, it should not be foreced upon everyone. The layout of the dining area is very poorly thought out. There was no maitre d'hotel or someone to direct us as to where we should go if we wanted to eat and not listen to music. Eventually we found someone to help us walk past the music area and squeeze past the tight space to go past th bar to the dining area. The whole layout is kind of back to front. The dining area should be more easily accessible and there needs to be a way to separate the main dining area without getting rid of the dining tables in the music area. 3. The dining area is exposed at the back and there was a strong could draught that night, because the rear part of the dining area is exposed to the elements.

What an amazing experience! Me and my wife have luckily travelled to many countries and stayed in a range of hotels and this was one of the most comfortable and welcome experiences. Our first time in Nairobi so we didn’t know too much about where to stay until we spoke to some people. They mentioned the area to be safe and also recommended this hotel as a great way to be comfortable in Nairobi. You have security in entrance and exit and they were super nice. All the staff in the hotel were accommodating and showed us around and had us alll the info we needed. We got breakfast included and stayed for 3 nights. The breakfast was exactly what we needed. You have a range of foods to choose from and I’m sure you’ll find something you like! The food at the hotel is halal which is great for us too. Our room was cleaned and refilled every day and they were respectful and details in their service. We also used the gym which was super great. Enough for you to get a good workout in too. The location is next to Sarit Centre, perfect to access the Masai Market (on specific days) and also shops of all kinds. Big thank you to the team and everyone involved! Will definitely choose this hotel if I’m ever in Nairobi and also one I’d recommend to friends and family.

The hotel was actually okay and the price was reasonable The staff were friendly. However, the room was very, very noisy you could hear everything from the neighbouring rooms when people talked at night. The gym is no longer in great condition.Sometimes when you run on the treadmil, it randomly stops and switches off that’s very dangerous. Also, the pool restaurant is very overpriced and the service was slow.

I stayed at this camp expecting an adventurous experience, but it did not quite meet my expectations. The price was very high for what you get—essentially just a tent with a toilet quite far away (try walking at 3 am under umbrella to the toilet with +14C🫩). While the adventure aspect is there, it felt like overpaying, especially considering the costs for similar accommodations in this country. On the positive side, the bed was really comfortable, and the tent was cozy, which made for a good night’s sleep. The territory of the camp was nice, and breakfast was excellent, adding some value to the stay. Overall, I have mixed feelings. I liked some parts of the experience, mainly the cozy sleep and the breakfast, but I would not come back or pay this amount of money again. For the price, it is not worth it in this destination. PS shout out to the staff, they are fantastic and very nice

The room is tidy, the breakfast is rich, the front desk and service staff are very nice, and there is a Chinese restaurant on the sixth floor that provides several dinners. No security issues encountered

The environment is very good, if only some wild animals are raised. Breakfast is good, set breakfast and dinner, barbecue for one night to watch the show, European dinner for one night. Both are pretty good. At noon, it will be resolved next to the shopping mall. Not too many guests, suitable for vacation.

We had a great stay at this lovely apartment near Yaya Centre. It was clean, well-equipped with a kitchen, washing machine, hairdryer, and had strong Wi-Fi. The location is safe and convenient, close to malls, markets, and easy to get around with public transportation. The owner was super friendly and gave clear check-in instructions. Security was excellent and the guards were always welcoming. A perfect place for foreign tourists…. highly recommended!