Fairmont Baku - Flame Towers Reviews

We are very appreciated to the remarkable staff, Mr. Nurlan for making this stay so memorable. After our sleepless night of a long flight, he provided us the breakfast with coupon, the food is very delicious. Especially after stay awake all night long because the long night flight, the breakfast wake us and let us recharge for the day. We also had snacks time and free dinner, it was fantastic. All of the staffs are very kind and friendly. I want to say, thank you truly from my heart that your help made a new nice memory :)

Gooood

This hotel is so spectacular! A work of art!! Love the service and great views from room too.

luxury hotel with amazing outdoor swimming pool and good location, about 8-10 min from city center by car

Very nice the best hotel in baku

Very nice hotel. Staff at the reception was very professional, specially Zaur who did a great job. The downside of the hotel : - very difficult to get understood at the breakfast, and missing very basic things like vegetal milks which is very surprising for a 5 stars hotel - at the pool we ask for umbrella and they didn’t have.

Enjoyed the great breakfast varieties; large lap swimming pool and nice jacuzzi. My room had view of the Caspian Sea and promenade. Had a lovely stay for my birthday.

First thing, the location is too far away from the center. The hotel keeps telling you it’s only 10 mins walk, but it’s actually 20-25mins. The closest supermarket Spar is 1.2km away, walking time about 18-20 mins since the roads are super hard to cross without pedestrian lines and traffic lights.  Second, the house keeping of this hotel is a bit lazy, the coffee cup I have used in the first morning hasn’t been cleaned and I had to clean it myself to use it on the second day. The used towels were just taken away but no fresh replacement provided. The most outrageous thing is that they only gave us a duvet COVER for one of the beds, so one of us was freezing cold in the middle of the night and had to call housekeeping for a second duvet.  All in all, not to recommend for people who wants to explore the city.

I stayed in this hotel was very much disappointed as there was no room housekeeping for three days. Spa area was dirty. Front desk staff very rude. Only work like a machine. Allowed me check-in at 3 PM although they had rooms available. Avoid this hotel as many options available in the city.

Decided to pay a little extra and go with this hotel and we weren’t disappointed. The room was big and comfortable, the breakfast was delicious and the gym is good 👍. Only downside was that the pool is either too cold or too windy. Given the fact that the main recent we booked it was for the pool, it is a shame that we didn’t get to swim much! Staff are very friendly.

Most amazing hotel with beautiful rooftop pool. Staff were very friendly and accommodating

Good location. Service lacking. Every night they look the (empty) mini bar, and have to call for it to be unlocked. Clean rooms.

Good 👍

Excellent