Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.7
Service8.1
Cleanliness8.9
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All reviews(56)
Positive reviews(35)
Reviews with photos/video(10)
Awesome stay(10)
Awesome rooms(7)
Great service(6)
Clean and tidy(5)
Victor
Superior Room
Stayed in Jan 2025
Traveling with friends
23 review
9.5/10
Amazing
Posted on Feb 24, 2025
Fresh after the repairs in 2024. Comfortable beds, good pillows.
Supasinee T
Comfort Room
Stayed in Aug 2024
Family
14 review
10/10
Outstanding
Posted on Sep 5, 2024
The room was excellent—clean and equipped with all the necessary amenities. The location is great, surrounded by trees, creating a peaceful atmosphere. The staff were friendly and helpful.
Kyall
Comfort Room
Stayed in Dec 2023
Couple
1 review
9.5/10
Amazing
Posted on Jan 22, 2024
Amazing stay. We are regular travellers and by far the best hotel we have stayed in. 2nd floor had all the brand new rooms so that was lovely.
Shame the swimming pool etc wasn’t open but all part of improving the hotel. Only thing I would say is the best are 2 singles out together which is fine but one big duvet would be better then X2 small ones.
Triple J’s
Comfort Room
Stayed in Sep 2024
Business traveler
462 review
8.0/10
Very Good
Posted on Oct 15, 2024
We really enjoyed staying here. Staff was friendly and room is clean
Guest User
Comfort Room
Stayed in Oct 2022
Family
1 review
7.0/10
Posted on Nov 15, 2022
FRENDLY STAFF
Do THEY HAVE REFRIGERATOR
AND POOLs AND SPA
Khamis Alsuwaidi
Comfort Triple Room
Stayed in May 2023
Family
1 review
10/10
Outstanding
Posted on Jun 30, 2023
Thank u 💓
Response from Property: Dear Khamis,thank you very much for visiting our house and for your excellent feedback.We are happy to know, that you enjoyed your stay with usand we are looking forward hosting you again in our house and in Baden-Baden and remain in the meantimewith best regards.Elmar Jäger (Director)
Torsten
Comfort Room
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 21, 2025
I would like to thank you very much for the wonderful stay at your hotel. Everything was truly top-notch! The service was outstanding, and the pool was an absolute highlight! We will definitely be back.
One small criticism, which has nothing to do with your hotel: The charging stations for electric cars in the parking garage were regularly blocked by non-electric vehicles. Unfortunately, the warnings on the windshield wipers seemed to have little effect.
Thank you very much, and see you soon.
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Lvrenmixiaomao
Comfort Room
Stayed in Jan 2025
Couple
5 review
10/10
Outstanding
Posted on Feb 3, 2025
Very good hotel, comfortable bed, free parking, rich breakfast
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Guest User
Superior Room
Stayed in Nov 2024
Couple
3 review
8.0/10
Very Good
Posted on Dec 26, 2024
It's a bit of a walk up the mountain, but the view is great and there's a big balcony. But checkin is slow and many things are not provided, for example, some people have disposable toothbrushes and some don't. The overall experience is OK.
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BoyidashiCDC
Superior Room
Stayed in Nov 2024
Couple
16 review
7.5/10
Posted on Dec 15, 2024
The hotel I stayed in when I first came to Germany. No passport was required and I could check in directly. The lock of the single room was broken, so I had to re-acquire another room and it was upgraded for free. Overall, the price/performance ratio was very high and breakfast was included
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Guest User
Comfort Room
Stayed in Sep 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Oct 12, 2024
Location: 20 minutes by bus from the train station, and within walking distance to the city center
Room: Great, large, good environment, and heating! The window view is also beautiful
Service: The hotel staff are very friendly and willing to provide various help
Highly recommended, great value for money
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No Fake
Comfort Room
Stayed in Oct 2023
Business traveler
2 review
6.5/10
Posted on Nov 25, 2023
It is unclear where the very good reviews come from - fake?
Average room, a bit of mold in the bathroom, old hairdryer, no soap in the dispenser. Door with countless flaws. View from the balcony of the parking lot. Radiator with mysterious technology.
Elevator from 1979. Breakfast also average for 4 stars, mediocre coffee, scrambled eggs from a packet.
The best thing: Friday and Saturday there was a lot of construction work in the building - not announced, no price reduction. Rusty water in the pipes for minutes. No apology, but a long explanation of what we had to do.
Not a second time!
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you for visiting us and for your feedback. Your comments show us that we have not done our work to your satisfaction. I apologize for this. I would like to take this opportunity to inform you about our hotel renovation, including our pool and sauna area, at the end of 2023. We would like to welcome you back to our hotel and to Baden-Baden as a guest and ensure that you feel comfortable with us; just as it should have been from the beginning. In the hope of having you with us again, I remain with best regards. Elmar Jäger (Director)
Anonymous User
Comfort Room
Stayed in Sep 2023
Couple
11 review
8.5/10
Very Good
Posted on Nov 4, 2023
This is a very cost-effective hotel in Baden-Baden. The location is excellent, right next to the park and within walking distance to the town center. The rooms are quite large and have terraces. The only drawback is that the hotel is a bit old and the facilities are old.
Original TextTranslated by Google
Response from Property: Dear gust,thank you very much for visiting our house and for your feedback.We are looking forward hosting you again in our house and in Baden-Baden and remain in the meantimewith best regards.Elmar Jäger (Director)
Duidi
Comfort Room
Stayed in Jul 2024
Solo traveler
5 review
9.5/10
Amazing
Posted on Aug 14, 2024
The room is big and nice, but the outside is still being renovated.
Original TextTranslated by Google
Ariel
Comfort Room
Stayed in Nov 2023
Couple
8 review
8.0/10
Very Good
Posted on Dec 31, 2023
Arrived early that day, the room was ready for early check-in. The neighborhood is quiet, even if you open a small window there will be no noise
Maybe because the gym is next to the indoor swimming pool, there is a little lack of ventilation.