Citadines Bacolod City Reviews

Response from Property: Dear Guest,Maayong Adlaw from Citadines Bacolod City!We’re truly grateful for your fantastic five-star review! It brings us immense joy to know you had such a wonderful experience. Your support motivates us to keep delivering exceptional service.We can’t wait to welcome you back again soon!Best Regards,Joie EbaldeAsst. Manager, Guest Service

Response from Property: Dear Ms. Juby,Sunny Greetings from Citadines Bacolod City!It is wonderful to receive your 5-star review for us. We are happy to know that we met your expectations from the service of the staff and loved the amenities of the property. We trust that you had a wonderful experience during your visit and we look forward to your next stay for another memorable experience. Yours Sincerely, Joie Ebalde Asst. Manager, Guest Service

Response from Property: Dear Ms. Vanessa Janne,Greetings from Citadines Bacolod City!We are thrilled to see your 5-star review for us. We trust that you had a wonderful experience during your visit. We look forward to your next stay for another memorable experience.Yours Sincerely,Joie EbaldeAsst. Manager, Guest Service

Response from Property: Dear Ferdie,Maayong Adlaw from Citadines Bacolod City!We’re truly grateful for your fantastic five-star review! It brings us immense joy to know you had such a wonderful experience. Your support motivates us to keep delivering exceptional service.We can’t wait to welcome you back again soon!Best Regards,Joie EbaldeAsst. Manager, Guest Service

Response from Property: Dear Guest,Warm Greetings from Citadines Bacolod City!Thank you for giving us your 5-star review. Your feedback is truly valuable and will help us improve or offerings and services. We trust that you had a wonderful experience during your visit. We look forward to your next stay for another memorable experience. Yours Sincerely, Joie Ebalde Asst. Manager, Guest Service

Response from Property: Dear Guest,Maayong Adlaw from Citadines Bacolod City!Thank you for your fantastic review. We’re delighted to hear that you had such a wonderful stay and that our spotless rooms and friendly staff made your experience memorable.We appreciate your feedback regarding the breakfast options and will take it into consideration as we continue to enhance our offerings. Your recommendation means a lot to us, and we’d love to welcome you back for another great stay in the future. Warm regards,Joie EbaldeGuest Service, Asst. Manager

Response from Property: Dear AndyFrancisco,Greetings from Citadines Bacolod City!Thank you for sharing your experience on your recent stay with us.We have noted your comments and feedback. We take the delivery of exceptional guest experience very seriously and will continue to improve in the areas you have mentioned.Once again, thank you for your valuable feedback and we look forward to having you back at the property to serve you better.Sincerely,Pauline BagadiongGuest Service ManagerCitadines Bacolod City

Response from Property: Dear #twinberries,Warm greetings from Citadines Bacolod City!We are delighted to see your 5-star review for us. This will surely be one of our motivations to continue delivering excellent service. We trust that you had a wonderful experience during your visit and we look forward to your next stay for another memorable experience. Yours Sincerely, Joie Ebalde Asst. Manager, Guest Service

Response from Property: Dear Yanapangilinan,Greetings from Citadines Bacolod City!Thank you for sharing your experience with us and for making us your home away from home. We are truly delighted to know that you had a pleasant stay with us from the breakfast buffet to the birthday set up in the apartment. Our team strives to create exceptional experiences for our valued guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional.Once again, thank you and we look forward on welcoming you again in the property!Warm regards,Pauline BagadiongGuest Service Manager

Response from Property: Dear Pops1017,Greetings from Citadines Bacolod City! Thank you for sharing your experience with us and for making us your home away from home. We are pleased to know that we have managed your expectation with the room set up and our facilities. We strive to provide the highest level of service standards to our guests through our products. Once again, thank you for your support and we look forward on welcoming you again in the property and make your next stay even better! Warm regards, Pauline Bagadiong Guest Service Manager

Response from Property: Dear Guest,Sunny greetings from Citadines Bacolod City!Thank you for giving us your time to write a review from your recent stay and rest assured that we are doing our best to improve our offerings and services. We are still hoping for an opportunity to welcome you in the property and provide a more excellent service.Yours Sincerely,Joie EbaldeAsst. Manager, Guest Service

Response from Property: Dear Maricar,Warmest Greetings from Citadines Bacolod City!Thank you for choosing us for your recent stay, and for taking the time to share your positive feedback with us. We are delighted to hear about your positive experience, especially in the facilities we have at the property.We take great pride in providing exceptional service, and it is heartening to know that our efforts have had a positive impact on your recent visit.We genuinely value your input as it helps us continually improve our service.Thank you.Yours sincerely,Pauline BagadiongGuest Service ManagerCitadines Bacolod City

Response from Property: Dear Guest,Greetings from Citadines Bacolod City!We are pleased to see your perfect 5-star review for us. It is indeed great to know that you were satisfied with the cleanliness of the amenities and the whole property. We trust that you had a wonderful experience during your visit.We look forward to your next stay for another memorable experience.Yours Sincerely,Joie EbaldeAsst. Manager, Guest Service