Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities8.5
Service8.4
Cleanliness8.6
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All reviews(27)
Positive reviews(16)
Reviews with photos/video(3)
Negative reviews(5)
David
Deluxe Double Room
Stayed in Nov 2024
Couple
8 review
10/10
Outstanding
Posted on Dec 9, 2024
excellent location, newly renovated room and friendly staff.
Also very delicious breakfast
Amr
Penthouse Suite With Balcony And Hot Tub
Stayed in Jul 2024
Solo traveler
174 review
10/10
Outstanding
Posted on Aug 31, 2024
Not bad an all, took the penthouse suite. New hotel. Modern facilities. Jacuzzi is a.nice touch for
Pantelis
Deluxe Double Room
Stayed in Dec 2024
Solo traveler
4 review
8.0/10
Very Good
Posted on Feb 19, 2025
Very nice hotel but not that good location. It can gwt dangerous at night but the metro is near and for the price is really good.
Tia Ann
Deluxe Double Room
Stayed in May 2024
Family
35 review
9.0/10
Great
Posted on Jul 4, 2024
My adult daughter and I stayed here for 5 nights as a girls escape. The room was okay. The bathroom was really small and there’s no counter space in it. The kitchenette was perfect. The location was close to the Metro and famous attractions. Be careful about coming back to late in the evening. The sidewalk/roads get pretty dark. If we stayed again, we hope we’d get a larger room.
Guest User
Junior Suite With Balcony
Stayed in Jan 2024
Couple
9 review
9.5/10
Amazing
Posted on Feb 11, 2024
It was a very nice equipped apartment!
The only problem is, at weekend the bar opposite the hotel, has live music! So take oropax with you.
The breakfast was delivered in time and it was enough to start in the day.
Parking space is at the next street but the door is not looked over the night.
Iquo
Junior Suite With Balcony
Stayed in Jan 2024
Couple
12 review
10/10
Outstanding
Posted on Feb 15, 2024
I enjoyed my time here and I will come back again, thank you.
Guest User
Deluxe Double Room
Stayed in Jun 2023
Couple
8 review
10/10
Outstanding
Posted on Aug 21, 2023
The hotel is well decorated and feels like home. It has a parking lot. It is recommended for friends who rent a car. I don't know what to do around it during the day. The hardware is quite good.
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Guest User
Deluxe Double Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 29, 2025
Soggiorno perfetto!
Hotel comodo e pulito, con camere curate e ben organizzate. Il personale è sempre attento, cordiale e disponibile. Ottime colazioni con prodotti tipici e un’atmosfera accogliente grazie a persone davvero squisite. Consigliatissimo
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Guest User
Stayed in May 2024
Other
10/10
Outstanding
Posted on Jun 30, 2024
This was a great hotel! Loved every about it. The room.was.clean and comfortable..very quiet as well..what I loved the most was the staff! Evalina and Maria were so helpful and nice. Their service was top notch! I'm.definately coming back
Guest User
Stayed in Apr 2024
Other
2.0/10
Posted on May 5, 2024
Never written a negative review before, but room 002 in the Newel is the noisiest hotel room I have ever stayed in. On ground floor with window about 8ft above street level and a pavement's width from road. Windows had ventilation space underneath which allowed even the quietest noise in from outside, but is was never quiet. Constant mopeds, cars and vans passing outside, including all night, a Bar directly opposite across only 30ft of street. Very loud music until 2am on friday and saturday and then staff coming out around 3am, chatting, getting into cars and shouting their goodbyes. On one morning, a street market, with stalls directly under the window setting up before 6am, vans, shouting and scaffolding for awnings. And the main front door crashing shut everytime it was used. I expect some noise in hotels, it happens. But how Newel can let room 002 with a clear conscience is beyond me. We asked the very disinterested Receptionist is we might swap rooms, she said NO, despite the hotel not being full. The roof top breakfast bar was closed for several days, so packets of stuff delivered to rooms instead, luckily we took our own tea/coffee and milk as there was none. Eventually we managed to order breakfast for 8am, but it was late that day and we left without it. I would warn everyone to avoid room 002, I can't speak for the other rooms, but imagine all the street facing ones would suffer from the same noise levels
Guest User
Stayed in Sep 2023
Couple
8.0/10
Very Good
Posted on Oct 21, 2023
This is a newer hotel, very small (only about 14 rooms). Very clean with amazingly friendly staff. Each room has a small safe, kitchenette with fridge, dishes and complimentary tea and coffee. For such a small place, breakfast is very good with real fresh fruit salad and you can get special coffees made. Some areas around are a little sketch but a five minute walk to the train station, a three minute walk to the Hop On bus and about 25 minutes to the Acropolis. There is a great restaurant right across the street with very good food.
Guest User
Stayed in Jul 2023
Other
10/10
Outstanding
Posted on Aug 21, 2023
We stayed in the hotel for a week in August 2023 and it was a very pleasant experience. The staff is great, particularly Alex, the manager, who did everything to make us feel at home. The hotel room is very cozy, sort of a small apartment, and breakfast is very tasty. The area is not the best, but if you take the metro you avoid walking through weird streets. Summing up, highly recommended!
Guest User
Stayed in Apr 2025
Family
2.0/10
Posted on May 19, 2025
I booked at this facility from April 17 to 23, 2025 but, unfortunately, I was in hospital for an unscheduled operation. I asked booking to intercede with the facility for a refund but, of the almost 500 euros I paid for the stay, they returned me 8 euros, even though I told them that I would send the medical records to certify the hospital stay. They replied that I had booked without the right to a refund. Now I ask with what conscience they withhold such a high amount without having had, for them, any cost. Their dishonesty shows the poor professionalism
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Guest User
Stayed in Dec 2024
Family
2.0/10
Posted on Jan 2, 2025
New structure near the subway but in a terrible neighborhood, infamous. Cleaning never done in three days, no change of towels (we had to ask for them), unacceptable. Breakfast is brought to the room because they do not have a breakfast room but it is all cold, the same things proposed for three days (even the cold cuts, cheeses inedible). We asked to heat at least the milk, they only heated one cup for 4. In short, terrible experience.
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Guest User
Stayed in Jun 2024
Other
4.0/10
Posted on Jul 4, 2024
1. There is no frying pan and knife in the apartment, there is only a saucepan. We were given a knife later, but no frying pan, so you can hardly cook anything 2. No soundproofing at all 3. A transparent glass door in the toilet - you can see everything through it 4. Check-in is from 3 pm and check-out is until 11 am - the difference is quite big, usually it is an hour or two in other hotels 5. There is no microwave, you can only heat food in a huge saucepan, which is the only one for the whole room What I didn't like most was the lack of a frying pan - we overpaid for the apartment and did not have the opportunity to properly cook food. Pros: polite staff, beautiful interior, simple but tasty breakfast