Kamenoi Hotel Atami Annex

Kamenoi Hotel Atami Annex Reviews

Kamenoi Hotel Atami Annex

2 Chome-13-77 Minaguchicho, Atami City, Shizuoka Prefecture, 413-0016, JapanView Hotel Details
Kamenoi Hotel Atami Annex
Kamenoi Hotel Atami AnnexKamenoi Hotel Atami AnnexKamenoi Hotel Atami Annex
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Kamenoi Hotel Atami Annex Guest Reviews

3.9/5
Good
67 review
Verified reviews
Location3.9
Amenities3.7
Service4.1
Cleanliness3.9
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All reviews(67)
Positive reviews(16)
Reviews with photos/video(5)
Awesome rooms(6)
Clean and tidy(5)
Awesome stay(5)
Nice sea view(5)
Negative reviews(2)
Paulliu1326
Japanese B (with Toilet) (Non-Smoking)
Stayed in Jan 2025
Couples
8 review
4.0/5
Very Good
Posted on Feb 12, 2025
There are hot springs and ramen supper available and you can watch the sunrise in the room great
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Qinglangqingtian
Twin Room(With toilet)(Non-smoking)
Stayed in Jun 2024
Travel with friends
23 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The restaurant has a rich variety of dishes. You can enjoy the sea while enjoying the food. The hotel is in a quiet location and you can also take a hot spring bath. After a day of playing, you can take a beautiful bath and relax. It's really great.
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Response from Property: The hotel provides facilities/services such as breakfast, dinner and real estate shop. Enjoy your happy holiday and get more information. Thank you very much for your recognition and support. Your encouragement is our driving force. The hotel will launch more preferential activities and look forward to your visit again! Chinese Wang
Guest User
Twin Room(With toilet)(Non-smoking)
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Good view, facing the sea, the hotel is very clean, a great experience
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Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city has its own reasons for missing you, every season Every hotel has its own sweet and warm memories. I hope that 亀の井ホテル熱海 will be the warmest and most unique one in your memory! Wish you well! Chinese Wang
mickyhoney
Twin Room(With toilet)(Non-smoking)
Stayed in Jul 2023
Couples
1 review
4.0/5
Very Good
Posted on Aug 26, 2023
The room is spacious and the view outside the window is also good. You can directly see the fireworks display on the beach. Maybe it's troublesome to go downstairs to take a shower, but overall it's not bad.
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Response from Property: I'm really sorry for taking such a long time to reply to your review. You took so many beautiful photos, which made our eyes shine. We are deeply sorry that there is no bathroom in the room. The annex is decorated in an old Japanese style. It has been more than ten years since the first modification. We will discuss the modification of the room as soon as possible and modify the new room as soon as possible. I hope you can choose our hotel next time you come, and we will do our best to provide you with better services. Chinese speaking staff at the Ankai Noibu Atami Annex
Anonymous User
Twin Room(With toilet)(Non-smoking)
Stayed in Jul 2023
Other
37 review
1.0/5
Posted on Aug 28, 2023
I'm speechless, and I won't go there again! This is my first time staying in such a rubbish hotel.
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Response from Property: Sorry for replying to your review so late. I don’t know what troubles it has caused you and made you so angry. But I'm really sorry to bring you regrets on this trip to Japan. Kamenoi Hotel Chinese Language Manager Wang
Anonymous User
Twin Room(With toilet)(Non-smoking)
Stayed in Nov 2023
Couples
1 review
3.5/5
Posted on Dec 18, 2023
The room was nice, but the carpet in the hallway was torn in places. I thought the meal would be a buffet, but it was kaiseki cuisine, so I was satisfied.
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Response from Property: Hello! Thank you very much for sharing your stay experience with us and providing your valuable suggestions for our work. Comments and suggestions! Although we were not able to leave you with perfect memories this time, we look forward to making it perfect next time. Please make up for it (give us a chance!) We are working hard, so we look forward to your witnessing! We wish you success!
Guest User
Twin Room(With toilet)(Non-smoking)
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on May 21, 2024
I was satisfied with the price, the room, etc.
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Response from Property: Dear Valued Guests, Your evaluations are the best encouragement for us to continue to improve the service awareness of our hotel staff. Please pay attention to improving our service quality. All hotel staff look forward to welcoming you and your family back. We wish you a happy life!
Guest User
Japanese A(With toilet)(Non-smoking)
Stayed in Aug 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Sep 27, 2023
the food was very delicious The rice with sea bream was especially delicious. As for the bath, I was glad that I used horse oil shampoo and body soap, but I was a little disappointed that there were 2-3 stink bugs floating on the surface of the water.
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Response from Property: Thank you very much for staying at Kamenoi Hotel Atami Annex. We would also like to thank you for your valuable feedback. We sincerely apologize for the inconvenience caused regarding the points you pointed out in the bathroom. We will strengthen our daily cleaning inspections and strive to make improvements to provide a more comfortable stay, so we hope you will give us the opportunity to use your property again. We look forward to seeing you again. Kamenoi Hotel Atami Annex Manager
Anonymous User
Japanese A(With toilet)(Non-smoking)
Stayed in Feb 2023
Couples
6 review
5.0/5
Outstanding
Posted on Apr 10, 2023
The scenery was beautiful! The food was delicious and the staff was very kind If I have the chance, I would like to stay in the main building as well. thank you
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Response from Property: Thank you very much for staying at Kamenoi Hotel Atami Annex. For us in the hotel industry, hearing that you would like to come again is the greatest joy and our daily motivation. We hope that you will choose our hotel the next time you visit Atami. All our staff look forward to seeing you. Kamenoi Hotel Atami Annex Front Desk
Guest User
Japanese A(With toilet)(Non-smoking)
Stayed in Jun 2023
Family
1 review
3.5/5
Posted on Jul 27, 2023
The view from the room, overlooking the cityscape of Atami and the sea, and the night view was also very nice. You can see the night view of Atami and the ocean from the bath. The evening snack of tandan noodles was also a nice service. Breakfast was also quite good. It was clean, but there were some places where I was concerned that the building facilities were old. I was satisfied.
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Response from Property: Thank you very much for staying at Kamenoi Hotel Atami Annex. We are relieved to hear that you were satisfied with the view from our hotel. Also, thank you for your feedback regarding our facilities. Based on customer feedback, we will continue to make further improvements and improve the quality of our facilities so that you can use our facilities without any inconvenience, so please nominate our hotel when you come to Atami again. Thank you very much. All of our staff members look forward to your next visit. Kamenoi Hotel Atami Annex Manager
Guest User
Japanese A(With toilet)(Non-smoking)
Stayed in May 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 18, 2023
The Japanese-style house is relatively spacious for three people. It faces the bay and has a sea view. The hot spring is not big, but you can see the bay. There are not many people and it is comfortable. Breakfast and dinner are both good. Dinner costs 6,000 yen per person, but it is good value for money. The food is rich and the service is typical Japanese style. It is thoughtful and enthusiastic. There is a shuttle bus to the station if you book it.
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Response from Property: I'm really sorry for taking so long to reply to your review. Thank you for giving our hotel a high rating. Our service still needs to be improved. We hope for your supervision and guidance. I hope you can choose our hotel next time you come to Japan. We do our best to provide you with better service. Chinese speaking staff at the Ankai Noibu Atami Annex
Guest User
Twin Room(With toilet)(Non-smoking)
Stayed in May 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Jun 13, 2023
The bath has a good view and is clean, so I had a very pleasant hot spring trip. I would like to ask you again.
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Response from Property: Thank you very much for staying at Kamenoi Hotel Atami Annex. We are truly happy to hear that you would like to return. We hope that you will choose our hotel the next time you visit Atami. All our staff look forward to seeing you. Front Desk, Kamenoi Hotel Atami Annex
Anonymous User
Twin Room(With toilet)(Non-smoking)
Stayed in Mar 2023
Travel with friends
9 review
1.0/5
Posted on Apr 21, 2023
Very poor, very poor. The hygiene is very bad and the facilities are very broken. Just like the guest house, there is almost no indoor infrastructure. The air conditioning is not working at all and I can only open the windows, but it is also very stuffy. There is dust everywhere. The sheets and pillowcases are covered with dust. There are also stains. There are no sockets on the bedside. You have to go to the front desk to get all the disposable items yourself. The breakfast is terrible and there are not many kinds. It ends early. The check-out time is also very early. The location is on the mountain. If you can't catch the free shuttle bus, you need to take a taxi yourself. The bus has disappeared early. The shuttle bus only leaves at 5:41. It's better to grab money for more than 700 a night. 200 is not worth it. The service attitude at the front desk is also bad. Not so good. There is no shower in the room. You can only go to the hot spring. You can't go to the hot spring from 9 to 12 o'clock and we were not informed. When we went there, there was no sign saying that we couldn't enter. As a result, the old cleaning man suddenly broke in while we were drying our hair. Girls' hot springs, luckily I'm wearing clothes and I'm scared to death...don't go there
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Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and providing valuable comments and suggestions for our work! We have made improvements in time. We failed to leave you with a perfect memory this time. We hope to make up for it next time (give us a chance!) We are working hard and look forward to your witnessing! Wish you all the best!
สายเที่ยว สายมู สายบุญ
Japanese A(With toilet)(Non-smoking)
Stayed in Dec 2022
Family
18 review
3.7/5
Posted on Jan 7, 2023
Reception staff, good service, good atmosphere, beautiful view, spacious clean rooms, delicious food.
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Response from Property: Thank you very much for staying at Kamenoi Hotel Atami Annex. We are very happy that you thoroughly enjoyed your stay. We will continue to strive to further improve our services so that no matter how many times you visit, you will feel that you had a good trip at our hotel. We look forward to welcoming you again. Kamenoi Hotel Atami Annex Front Desk
どんぐー
Twin Room(With toilet)(Non-smoking)
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Mar 29, 2024
It was very good!!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Kamenoi Hotel Atami Annex. We hope you will choose our hotel the next time you visit Atami. All our staff look forward to welcoming you. Kamenoi Hotel Atami Annex Front Desk