Mount Meru Game Lodge Reviews

Response from Property: This is such an uplifting message to receive - we cannot thank you enough for writing about your recent experience here with us, and we are thrilled that we ticked all the boxes with a 5/5! Our team members will no doubt be really encouraged by this feedback too - they certainly do put heart and soup into everything they do. Thank you for your kind words! With best wishes from the team at Mount Meru Game Lodge.

Response from Property: Dear Rishi, We are sorry to read about your disappointment after staying at our Lodge last week. We pride ourselves on being a warm and welcoming 3 star Usa River/ Arusha establishment; and we have made efforts to ensure that our price point is competitive within this category. The room you stayed in (family room number 16A) was renovated in 2024. Our Lodge was first established as a family home in 1959 and our buildings are far from modern, but we have tried to balance our guests’ needs for convenience and comfort with a sense of story. We shall certainly take your comments on board and see where we can improve our offering. Our on-site amenities include an open-air restaurant under giant mango trees, a cosy bar, lounge and dining room, a swimming pool, landscaped gardens full of birds, insects, plant and animal life, wheelchair friendly walkways that traverse the property, a riverside spa for massage treatments and an atmospheric riverdeck for enjoying a meal or quiet time with a book. And then our menu of activities includes nature walks and cultural tours. All our rooms are outfitted with complimentary filtered drinking water throughout the guests’ stay - and if our guests request a refill at any time of the day we are more than happy to oblige. We do charge for bottled water at our restaurant. We are pleased to read that you enjoyed the breakfast and found our staff to be friendly and warm, thank you for this feedback. Wishing you all the best from the team at Mount Meru Game Lodge.

Response from Property: We are so very happy to read about your positive experience here at our special Lodge; especially the part about our team members going the extra mile to ensure you had a comfortable and enjoyable time. As I write this, we have just experienced our first substantial November rains, which have certainly cooled things off a bit! We are honoured to have hosted you on your final night in Tanzania, and proud that we could give you such a good send-off. We hope to welcome you back again one day. Karibu tena! With best wishes from the team at Mount Meru Game Lodge.

Response from Property: Thank you so much for your lovely review and informative feedback, we appreciate it so much. Yes, April certainly is the rainy season; which can make adventurous activities difficult. Thankfully, we do see the sun on most days, in amongst the downpours, which tend to last for a time and then clear up. During this time our gardens flourish, and we're enjoying a marked increase in resident birds and butterflies in our recently landscaped Sanctuary Garden. No AC as you mention, but an electric standing fan in every room; as well as openable windows (complete with mosquito nets). We hope to meet you again, karibu tena! With best wishes from the team at Mount Meru Game Lodge.

Response from Property: Dear Austin, thank you so much for your truly wonderful review, and 5/5 rating, this is fantastic news. We are absolutely delighted to read that you had such a relaxing and enjoyable time in surroundings you found to be stylish, comfortable and inviting - a home away from home! Karibu tena! With best wishes from the team at Mount Meru Game Lodge.

Response from Property: Dear @Amendjoy, thank you very much for your valuable feedback and 4/5 rating. I'm not quite sure what is meant by the description of our location (Usa River), but we're halfway between Kilimanjaro International and Arusha Airports, with Arusha City Centre in-between; with the entrance to the Arusha National Park (Momella Gate), home to Mount Meru, a 15 minute drive away. As you know, we charge per clothing item laundered, dried and ironed, and our guests are given a list complete with prices to check off before the washing is done. Our prices (quoted in TZ shillings) are in line with similar establishments to ours; our highest prices are $3 to have a pair of hiking boots cleaned by hand; and $3,80 for a woolen cardigan or fleece/sweater, with a blouse or shirt or pair of trousers costing $2,30 and a pair of socks $1. You did have a large load of washing that required a fast turnaround, and it would have been more cost-effective to have the 73 items washed at a laundromat. We always strive to help, and would have been more than happy to try and arrange this for you, although this was not requested. We do apologise for the inconvenience caused. Thank you again for your feedback. Wishing you all the best from the team at Mount Meru Game Lodge.

Response from Property: Dear Kyle, thank you so much for your wonderful feedback and 5/5 rating for all aspects of your stay; this is really great news. Next time we hope you'll stay for longer - karibu sana! We hope that your onward travels around this beautiful country of Tanzania were rewarding and memorable. With very best wishes from the team at Mount Meru Game Lodge.

Response from Property: Thank you very much for your review and 5/5 rating, this is really great news! We have recently been hard at work planting up our gardens and refining our menu, so this feedback is especially appreciated. Thank you for choosing our Lodge for your stay. With best wishes from the team at Mount Meru Game Lodge.