Flagstaff Apartments

This hotel shares a check in desk with Howard Johnson’s and don’t try to check in before 3:00pm. Our room was clean but the pillows might have been stuffed with toilet paper rolls they were so lumpy. There is a lot of debris floating in the pool that is also shared with HJ so you have to cross a parking lot to use it. There is supposed to be a complimentary breakfast but when we asked about it we were told it was take out and we were grudgingly handed a bag with a fruit cup, granola bar, danish, and a soggy bean burrito. They could definitely do better.

The room is nicely decorated, very design, good value for money, a good hotel, health, facilities, good internal environment, free parking, a good place to drive! Recommended, but unfortunately does not include breakfast!

Service was great. Madison, the front desk manager was especially responsive and considerate. I had to move rooms as being near the laundry room was a bit noisy with people going in and out and slamming the door inconsiderately. Also, the sockets on the base of the lamps did not work and were dangerously loose with the potential of a short circuit occurring. I wouldn’t plug my tech gear in those sockets.

The hotel is very clean, the staff is very good, the location is easy to find, and the price is very suitable. It is very convenient to drive about an hour and a half from the hotel to the Grand Canyon National Park.

Came in with low expectations. Many of the low-middle and middle tier hotels were very pricey or booked out for the weekend probably due to events about town. You get an overall feeling of disrepair of the building; there were big gouges in the concrete in the area we were directed to park. Right outside our room were two plywood panels propped up on the railing that had Danger or something like that written in faded marker. The room furnishings, overall color scheme felt dated and old, the paint was bubbling on the bathroom door and there was trash behind the central cabinet. On the bright side, there were value in the amenities included in the (high) room rate, a large fridge, a microwave, breakfast in the lobby and there was an outdoor swimming pool we didn't use. Breakfast selection was good, a couple of different cereals, toast, bagels, muffins, hot food included eggs, sausage and waffles. There was decent coffee, tea, and a dispenser of apple and orange juice. Unfortunately, the waffle irons were not turned on and both had dripping waffle mix in a mess. Possibly a sign instructing guests would be helpful. The seating area was adequate for the amount of people there around 630Am. We had a room with 2 double beds; the bed was fairly comfortable, there are only three pillows on each bed, it would have been nice to have a fourth. There's a rainfall shower head in the bathroom which had decent water pressure, but can present a problem if you don't want to get your head wet; there were no shower caps provided. The towels were softer and fuller than I expected. There was no box of tissues in the restroom/sink area. Overall, very basic and adequate for our one night stay that was part of a group negotiated rate. Breakfast was the highlight. Not a hint of any luxury though and wouldn't stay there again for the prices we were forced to pay that weekend.

The place was great! Would have been beyond perfect if the new sauna, plunge, and pool were open. The sheets and bed were amazing after a week of outdoor adventures! The food and drinks were amazing and the outdoor fire pits were the perfect atmosphere for the end of vacation and start of business.

Breakfast is provided, juice and coffee can be drunk all day It’s better to live in ground floor. You have to go up the stairs on the second floor. Service is very good and clean To go to the canyon, choose 1 night

The room itself was very modern, neat and tidy. They provided bottled water for the coffee machine but not enough creamer/coffee pods to last me through the morning. Food is good but very, very expensive. Service at the bars/restaurants is slow, and again, very expensive. The odds at the ****** suck. As in, don't plan on being able to play slots for long,bc payouts/bonuses are lowsy. I encountered 3 other couples/people riding the elevator at the same time as me (Fri and Sat), and both sports bars were low energy for a weekend. Which made me think this hotel isn't doing well.

This stay was so disappointing. We're Diamond members so we get to a lot of Hilton properties. The front desk staff was very kind and accommodating on check in, but it was the room maintenance that was just awful. The AC/Heat vent leaked all night and you could hear the drips. The rug was pulled back and worn out in front of the refrigerator and coffee maker and the staples were exposed so when I went to make my coffee in bare feet in the morning, the staple went right into my foot. The bathroom light flickered like a strobe light whenever you turned it on. These aren't service concerns, these are safety concerns. I mentioned it to the front desk, but they didn't seem concerned. If the leak had drenched towels it probably was leaking to the floor below. And if exposed staples are going into guests feet because of lack of room maintenance, it's a problem.