DoubleTree by Hilton Changbaishan Hot Spring Reviews
DoubleTree by Hilton Changbaishan Hot Spring
2km to the North Gate of Changbaishan, Erdaobaihe Town, Antu, Jilin, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
2409 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(2409)
Positive reviews(2371)
Reviews with photos/video(999)
Relaxing hot springs(444)
Offers pick-up/drop-offs(373)
Delicious breakfast(290)
Friendly front desk staff(197)
Delicious buffet(53)
Great air circulation(46)
Limited dining options(20)
Has play area for children(13)
Negative reviews(38)
Peggy How
KING PREMIER ROOM
Stayed in Jan 2025
Family
1 review
9.5/10
Amazing
Posted on Feb 14, 2025
Good service, nice environment, tasty welcome cookies, but location is around half and hour from the town. Overall is good.
Response from Property: 尊敬的賓客,感謝您選擇入住長白山希爾頓逸林温泉酒店。感謝您對於酒店住宿服務給予的好評,希望您能繼續支持我們,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能再次和您相遇,祝您旅途順利,生活愉快。
Uniquely Travel
TWIN DELUXE ROOM WITH BALCONY
Stayed in Nov 2024
Family
95 review
10/10
Outstanding
Posted on Feb 2, 2025
Hotel staff are helpful and friendly! Give us suggestions on how to get around places! Hotel are clean!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
TWIN PREMIER ROOM
Stayed in Nov 2024
Family
23 review
8.0/10
Very Good
Posted on Dec 9, 2024
Booked this hotel due to VIP tianchi & free 3 hrs ski. However, we are still resolving an issue of refunding deposit. Deposit of 1300 was not claimed due to rushing of check out. It was a tricky refund and process is taking long due to cash was involved. Hope it can resolve soon. Overall, the welcoming and service is excellent. However, the hotel is abit inaccessible. This means it hard to get to town and food choices are limited unless u pay rmb 80 to town. 2 places to dine in hotel- level 1 skewer and steamboat buffet 188 per pax and level 2 korean food. Please dont dine at Korean restaurant. The food is expensive and not nice. The beef soup and meat doesn’t have any beef taste and waiter reply adding chili to spice the soup. This doesn’t mean any sende as the soup will taste chili instead of beef.
6/7
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We highly value the experience of every guest who stays at our hotel, and providing you with a good service experience is our service tenet and top priority. We will follow up and improve the suggestions you have made. Sincerely looking forward to your visit again, wishing you a pleasant trip and smooth work!
Guest User
TWIN PREMIER ROOM
Stayed in Oct 2024
Family
21 review
10/10
Outstanding
Posted on Dec 8, 2024
Beautiful hotel located near Changbaishan North Scenic Area. The hotel provides complimentary shuttle bus service from Changbaishan High-speed railway station.
The room is very clean and functional. Buffet breakfast is delicious. We had a great time here!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
KING PREMIER ROOM WITH BALCONY
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 3, 2025
Great place to stay, has complimentary transport up changbai mountain. James has been of great service and made us feel very welcomed. Will definitely come back to this hotel to stay in the future!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
S. WH. Lee
TWIN PREMIER ROOM
Stayed in Sep 2024
Couple
9 review
10/10
Outstanding
Posted on Oct 18, 2024
Extremely warm and friendly service. Top-notch accommodation that will make you feel very pampered and relaxed. The Linxi Hot Spring and North Slope VIP package is extremely good value!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Laura1
KING PREMIER ROOM
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 14, 2025
A really comfortable room with a balcony and a nice view of trees.
The staff were friendly, helpful and efficient and some of the staff spoke English which was nice as my Chinese is very limited.
Staff can help you book travel to nearby places of interest. There is transport available to and from the train station.
The breakfast was really good and snacks are delivered to your room in the afternoon.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Anna
TWIN PREMIER ROOM
Stayed in Aug 2024
Family
17 review
10/10
Outstanding
Posted on Sep 16, 2024
The Double Tree by Hilton is a great location to visit Changbeishan Mountain north slope. The hotel offers Pick up service from the railway and VIP service to get to Tianchi. That is great. The hot spring nearby is very relaxing. Special thanks to Rainy she was of great help and support during our stay.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Daphne Wong LW
KING GUEST ROOM
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 16, 2025
Lucky Liu provided excellent service and was very helpful. The hotel was great, and I will definitely stay there again on my next visit.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
KING PREMIER ROOM
Stayed in Jan 2025
Other
1 review
10/10
Outstanding
Posted on Feb 26, 2025
The hotel is a bit off the beaten path in the middle of the forest, which made it all the more enjoyable for us. Excellent access to the forest for a walk, as well as the hot springs right next door. We also enjoyed our trip to the mountain, particularly also thanks to Eric, who was extremely helpful and gave us very good pointers for how to handle the extreme cold near the lake in the middle of February.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
TWIN PREMIER ROOM
Stayed in Sep 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 22, 2024
I was very Impressed and overwhelmed by the Service and the friendly hospitality of this place. I was picked up by staff at the train Station, welcomed with a warm cookie, and a Snack in a beautiful bag. Dinner was great, breakfast delicious. Rainy helfen us with the app to book Tickets for the Changbaishan and never tired to answer questions. Particularly wonderful were the Hot springs, relaxen and soothing. I will most definitiv return! Thank you for xour service
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Rene
KING PREMIER ROOM
Stayed in Jun 2024
Family
3 review
10/10
Outstanding
Posted on Aug 1, 2024
We were here as a Family with a baby. Eric from the Hotel was a huge help to organise trip to the Mountain and was super helpful with all needs we had with our baby. Service is really good even when you can‘t speak Chinese you get all the tips you need in this hotel.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
LaniBui
KING PREMIER ROOM WITH BATHTUB
Stayed in Jan 2025
Couple
12 review
8.5/10
Very Good
Posted on Apr 28, 2025
Nice stay
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Changbaishan Hot Spring. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Xiaoliyumm
KING GUEST ROOM
Stayed in Jul 2025
Couple
4 review
10/10
Outstanding
Posted on Aug 5, 2025
This trip to Changbai Mountain was incredibly lucky and enjoyable.
The hotel service was excellent and very clean. I checked in at night and discovered in the morning that it had a terrace facing the woods, offering stunning views.
Luckily, I checked the weather forecast and got up early to see Tianchi Lake. It rained heavily at noon, so I couldn't see it. I was already back at the hotel when the downpour resumed. I was so happy and would recommend Hilton to my friends.
If I have the chance to visit Changbai Mountain again, I would definitely choose Hilton.
The hotel's VIP access allowed me to skip the long lines and see Tianchi Lake on the first bus. Changbai Mountain is truly beautiful. I hope to return.
VIP access to Tianchi transfers.
Original TextTranslated by Google
6/12
Response from Property: Dear guests, thank you for choosing to stay at the DoubleTree by Hilton Changbaishan Hot Spring Resort. Thank you for your positive feedback on our hotel services. We hope you will continue to support us and strive to provide you with a better service experience. Your support is the driving force behind our progress. We hope to see you again soon and wish you a safe journey and a happy life!
Guest User
KING GUEST ROOM
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 7, 2025
Facilities: Complete
Cleanliness: Clean
Environment: Good, the hot spring water is clean
Service: Excellent, especially from the lovely lady in the food service department, Jojo Liu. When we arrived for dinner, it was almost 9pm, right before they were supposed to collect the food. Not only did they make sure we had our food ready, they even heated it up and kept it warm until we were finished. They also took extra care of our children, making it incredibly heartwarming to see them take such good care of us while we were away.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住長白山希爾頓逸林温泉酒店。很高興您喜歡我們温馨舒適、熱情好客的服務,我們每一位員工都非常樂意為您提供貼心備至的服務,為您帶來賓至如歸的入住體驗。您的滿意,就是對我們最大的嘉許,也是我們不斷進步的動力。期待您的再次光臨。