Holiday Inn Express Amsterdam - City Hall Reviews

Good location and really great staff. I got there early and was able to check in and the ladies at the front desk were lovely. I wish I got their names to thank them.

The hotel is great and the staff very friendly and helpful Will come back again in next visit

Excellent hotel. The complimentary breakfast spread was incredibly lovely and the staff was extremely kind and efficient. There is also free luggage storage during the day.

They charged me two times for tax. I put my towels on the floor to be replaced and they hung them back up The same towns that I use that were on the floor. Carpet needed attention they must have spent 2 minutes cleaning my room between the two nights that I was there. There was a lipstick stain on my bedspread which was gross. Breakfast was mediocre at best so tell is not worth $240 US dollars a night. This hotel is barely worth $130 a. They ask you to make breakfast reservations how ridiculous is that? There's also no refrigerator in the room for 200 US dollars a night. No amenities no toothbrush no soap just a container or so that irritated my skin. No conditioner for $200 a night no body cream for $200 a night. Terrible value. I would definitely not stay here again.

Excellent facilities and high standard of cleanliness. Staff were all very accommodating and polite and always happy to help. 5 star service for a decent price

Very nice and clean hotel. Front desk receptionist very friendly

It’s a wonderful hotel

Room are decent size. But in room has no bottle water, need to buy from the front desk.

Great stay here location was convenient as well close by to the transports

Fantastic stay.

The hotel is located next to the canal, about a ten-minute drive from Amsterdam Train Station. The front desk upgraded me to a river view room for free when I checked in. The hotel breakfast requires a reservation for a time slot because the breakfast restaurant is relatively small.

The location of the hotel is okay. It takes 25 minutes to walk to the city and 5 minutes to the ah supermarket. The hotel service is very good and the room is good, but the breakfast is very average.

This time, because I remembered the wrong flight time, I booked a room (non-refundable hotel) for an extra night. After communicating with Ctrip customer service and the hotel front desk, they helped to solve the problem.

It's worthless. Old