Holiday Inn Express Aberdeen City Centre Reviews

Booked for 10, 3 rooms were suggested, requested for a cot in one of the rooms. Turned out rooms are so small and cot cannot be fitted as requested. They decided to move us to a slightly bigger room (disabled room) to accommodate the cot. Upon check out, they said I owe them for changing me to another room. Was never informed about this prior to nor during the change process. During the stay, rooms were hardly cleaned and there's always an excuse for everything. Restaurant had crumbs on the seat from days past litter. Some reception staff seems new and somewhat rude. They sneakily tried to overcharge my card but my provider blocked it because it was not authorised. Unfortunately, what was meant to be a great time in Aberdeen was marred by the hotel experience. I will still visit Aberdeen but will be staying in another hotel.

Good location and 10 mins to the city centre. There is a big car park next to the hotel.

Excellent breakfast nice hotel. Staffs were friendly and accommodating.

This is a great experience. Hotel location was nice and nearby all attractions

Very Friendly staff, good location, I highly recommended.

Simple but clean. It’s close to the bus station from and to the train and ferry station. Would be nice if the WiFi signal is more stable

Great hotel, nice central location. Good breakfast with lots of choice.

Couldn’t fault anything to be honest and lovely buffet breakfast as always

Position is good,nice breakfast,around the hotel have many good restaurants

Highly commendable

I usually like this company an was not disappointed, standard typical of the Holiday Inn Express. Breakfast excellent! Had a little trouble with the wifi in the room but next day was good.

A very basic hotel but clean. No fuss nor frills and if all you need is an economical hotel, this Holiday Inn is sufficient. A complaint though - we had accidentally left a portable car boot cover on the side street where our car was parked, in front of the hotel as we were trying to pack in our luggages. When we realised that we had left it behind, we called the concierge of Holiday Inn to inform them and if they could keep it aside for us to arrange a pick up. They informed us that indeed they had found it and kept it. However, when our friend arrived at the hotel that same afternoon to collect it, he found it thrown into a dumpster near the hotel. Regretfully, this incident has shed a bad light on the hotel and certainly leaves a question mark on its reliability.

very good location and breakfast. the room is clean and big.

This was a very convenient hotel for Aberdeen City Centre. It's facilities were excellent and staff were very pleasant. We were a little late to get a Car Parking space, however, there was a Car Park about 200 yards away, which was very reasonably priced. Overall this was very enjoyable.