Warsaw Hostels

Nice and competent service and a remarkable room! Location is just wonderful! Very nice reception, the rooms were clean! I spent a quiet night there, I got up in the morning rested and willing to operate all day! I recommend from the whole heart 😊

Cleanliness and order every day, the presence of a hair dryer in the shower, comfortable and high-quality gel / shampoo in the shower and soap in the toilet, high-quality toilet paper. Comfortable mattress, comfortable and stylish beds, modern interior throughout the hotel, shower and toilet in the room, delicious breakfast, the staff speaks Russian, Polish, English, convenient location in Warsaw

The Hostel is located near many good restaurants, convenience stores and bars which is perfect to make an exploration base in Warsaw and relax in the evening. The check in was smooth and easy but there are instructions for after hours because the front desk is not always attended - this includes codes for doors and how to check out if you are leaving very early We booked the queen room and a room with a bunk bed and a single bed. All rooms were quiet and had comfy beds with good pillows. We were supplied with towels but no soap/shampoo but luckily it seems that previous guests left behind some body wash. The queen room was on the fourth floor and did not have a private bathroom but did have a bathroom shared between a few rooms. The queen room was also without coverings for the window and was a bit stuffy - to solve this we draped a blanket over the window and kept it open to keep it cool. Our family stayed in a room with the bunk bed and had a private bathroom and curtains but all bathrooms were a little smelly (from the drains). The bathroom smell issue was easily resolved by keeping the door shut. The hostel has a good common area with a kitchen and many showers and toilets on the main floor of the hostel. The hostel staff appear to be able to arrange tours or make suggestions but we were on our way out of Warsaw so we didn't test this. The hostel has door codes to access the building and the floors with rooms so it felt quite safe. We also appreciated that they had an elevator here which made it very accessible. The public transport system make it very convenient to get around Warsaw and rideshares are inexpensive in Poland. We enjoyed walking and had no issues getting to major attractions in Poland like the Warsaw Uprising Museum, the Palace of Culture and Science, the old town area and many nice gardens and squares. We got a good night's rest here.

Very good value for money: the point is that there is an elevator, which is very convenient for people with heavy luggage to check in. Take the 175 to the airport and get off and walk for five minutes. The whole accommodation environment and layout design are very good. The lady at the front desk is very kind! Next to her is the beverage cabinet. You can go to the front desk to pay 20/17 Polish dollars for breakfast (17/20 paid on the same day). I like the lounge area and kitchen on the fourth floor as soon as the door is opened. The tableware is very complete. You can bring your own ingredients to cook free coffee and tea. There is a large refrigerator next to it to store your own food. You can play music in the leisure area. If you live in, you will be happier as a group! Because the leisure area is also equipped with card games, small toys, and chalk, you can leave your name or draw on the black wall~ (you can have enough space and atmosphere to make friends on the fourth floor when you visit here. ! And the bathroom and toilet here are very considerate. The space is large and there are handrails on the wall that help people with disabilities. The lighting is sensory, so don’t worry about the visually impaired. ~ It seems that there is nothing missing. Anyway, it is worth coming again!!

Clean and tidy, good privacy. But next time it would be better if there are picture guides and English emails.

I stayed for 2 nights in a 4-bed room. Staff were nice and helpful and the lady at the reception desk in my second day of stay allowed me to change the bed from above bunk to the bottom one. I used the indoor seating area to take a nap after I left my bag in the free luggage room as I arrived 2 hours early for the check in time. While the hostel is near to the central bus and train station, the old center and the major attractions are a little bit far from the hostel around 25 to 30 minutes walk. Number of bathrooms/toilets is very few and its cleanliness is not the best thing. In my next visit I will probably stay at another hostel.

The stay on the basement level was generally a good one in an 8-bed dorm room spacious enough to move around (with also a ”long table” in the middle), and yes the bathroom (ensuite) came with like a nice-sized area of sinks & mirrors; and the ”common area” on the main floor is also a pretty nice hangout area (although just in the dining room of that area briefly during my 2-night stay). And as for the convenience of food & some other essentials, there's a ”small-but-well-stocked” grocery shop just across the street, then to the right and just about a 5-minute walk is a Vietnamese restaurant (for my ”main meals” with a ”nice variety” of delicious items to choose from), then about another 5-minute walk after that restaurant is a McDonald's (for breakfasts during my stay). And also not having to walk too far from this hostel by going the same way to the McDonald's as just mentioned followed by a right turn and for about another 15-minute walk is a straight way to the Castle Square & the Royal Castle (a ”great interior” of both a palace & a museum for a worthwhile visit).

I have never experienced such a humiliation. I chose it because of the convenient location + good reviews on the Internet (now doubt their authenticity) and booked one of the most expensive rooms during our stay in Warsaw. He wrote in the hostel in advance to clarify the questions about the necessary documents with the description of who we are and from where, and how we are going to come. In response, I received a letter where it was indicated that enough of one of the two documents: Or the vaccine or PCR test that all is ok, we are looking forward to you. We arrived at 10 p.m. and here we were expecting a surprise: They refused to register and settle us by operating some norms and documents that did not show that we need only a European vaccine for living in the hostel. Without a glance, the hostess staffer put us out at night, despite having shown their answer that enough PCR test. At the same time refused to cancel the booking and told to write about this to the manager, and I can't call them, as it was already late ... That is, to put us under a pretext in a strange city to us it was not late, And the manager was calling and worried about their direct working duties was late ... We had a hard time in a couple of hours we found a hotel with a free room and settled (if honestly I already thought that I would have to stay on the street). The next day we went back to meet the manager, but we were told again that he was not, allegedly on the second job, and they would not call him. At that point, the message came that our booking was cancelled as we allegedly did not appear on registration during the time. The money for booking refused to return even though the tariff was standard. A very unpleasant situation, some fraud on their part turns out. I hope no one will have to face such a situation. No humanity, no hospitality.

Worst customer service! Double payment for a single guest during checking-in and from online booking (visa). But, not willing to refund after admitting the issue. They blocked my phone calls and not responding to emails as well. Extremely poor customer service. Not recommend at all! I tried to book a reservation to a guest in their own website. Unfortunately, the reservation attempt has failed when I tried to make the pre-payment (small amount) to secure the reservation. Then, I succeeded to make the reservation via third-party website and paid the pre-payment. However, when the guest arrived at the hostel providing a printed copy of the prepaid booking confirmation and the receptionist told him that she could not find the reservation but only the other reservation (with failed pre-payment attempt via their own website). Then the guest paid in cash full for all the nights. Here is the problem, the hostel still proceeded to change from my Visa card for the unused reservation made via third-party website (they said they could not find during reception). Please note that all the reservations (failed or succeed) were for the same person within the same duration. I contacted the Hostel Helvetia by email and phone call regarding the situation. After initial investigation, they confirmed that the guest did pay for the full booking, whereas the online reservation via the third -party website remained unused and tagged as ”No Show”. After mentioning to contact me soon with more information from the receptionist who checked in the guest, I have not heard any further response from them, despite my repeated attempts to reach out via email and phone calls. Moreover, according to the booking policy from the Hostel Helvetia website, bookings are only confirmed after prepayment. However, the unsuccessful reservation with unpaid pre-booking via their website was still wrongfully used for check-in, causing the situation of double payment for the same guest. Moreover, during they are supposed to keep payment of the first night in case ”No Show”, yet they keep the payment for all nights (clearly mention in the online booking). What's more disappointing is even though they have clearly understood the issue, they still refused to refund without justification to correct their mistake. Who blocks phone calls and ghost emails from customers just to avoid refund inquiry! I gave the lowest scores for all the ratings, owing to the unacceptable conduct of the hostel.

Great location, 15 minutes walk from Warsaw Central Station. The building is very spacious, with plenty of toilets and showers, and although the room is shared, I am satisfied with the space where I can keep my suitcase open. My only complaint is that in order to enter a building block, you have to unlock it, but at first you can't get in because you don't know the number, and when you use the intercom as instructed, no one answers. I was left outside. This is a big problem and I would like it to be fixed.