The hotel is in a very good location, with beautiful surroundings, convenient facilities, and convenient dining and shopping. The service is in place, the breakfast is good, the price is very good, and the stay is comfortable.
Hotel near Centro,Santiago68.3% of visitors choose this area
PPoon KC2025.03.07
Staying here for Just a day after arriving from Punta Arenas before we head up to Manchu Picchu .
To many homeless staying around the property and after hours , the hotel will need to lock their gates . Regards
Hotel near Centro,Santiago68.3% of visitors choose this area
HHera Sz2024.03.14
Amazing big room, very well located in Santiago downtown. Very smooth check in and even allowed to enter in the room at 10:30 am.
Breakfast is quite sorted of options and very delicious .
I haven’t used the swimming pool because the water was too cold.
Excellent option for three days in Santiago.
Welcome drinks were an extra amazing thing.
This was not our usual pick for Santiago but we had meetings nearby and took a chance. The suburb that Almasur resides in is a quirky and friendly neighbourhood with a charming plaza of restaurants, cafes and bars. There are a few private schools and colleges, the Main Street is cobbled and lined with Plane trees so it has an atmosphere rather like Paris!The hotel is brand new and perfect for business with large rooms. The cafe bar down stairs is great for working and meeting. I will be staying here again.
Facilities: Very good, the room has everything, just on the beach
Environment: Very good, there is a buffet at noon, the taste is also very good
Service: The service is very good, and I also helped take over the suitcase.
The surrounding restaurants are also very good, there are many, there are Chinese food, fast food, and very special local food.
The room and hotel were very clean, and the Providencia neighborhood was a great place to stay. The hotel is close to the Metro, restaurants, and shopping, and it felt very safe. The staff were extremely helpful, and the WiFi were amazing. Also, the bed was super comfy.In the room there was an air conditioner that was old and huge and very loud. I couldnt sleep half the time and that is not what you expect from a $150 a night hotel. I will not be going back ever again.
Hotel near Centro,Santiago68.3% of visitors choose this area
XXiliangyangguan2025.02.20
A time-honored five-star hotel with a good breakfast, free cherries and strawberries. The surrounding environment is not very safe, I was almost robbed and sprayed with glue. I booked a room for one more day, and Ctrip and the hotel agreed to refund it, which is quite good. It's just that the price of this hotel fluctuates too much.
Breakfast is very good, all kinds of, but all Western food, there are some fruit canned things in the morning to choose from. Good location, it is more convenient to go outside, Uber is on call
Very Good
72 reviews
8.6/10
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NZD 153
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9.5/10
Amazing
HHaiThis is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.
GGuest UserThis is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues.
The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.
GGuest UserIt was my Best Stay ever from this 21 days trip in South America, Hilton Garden Inn has the best room design especially the bath room.
I have accident in Torres Del Paine and have to fly from Puerto Natales to Chile for surgery, after surgery I was check in to Hilton Garden Inn
in other hotels i can't wash my hair due to my hand is only one left, but with in here i will be able to manage shower and wash my hair too
Speedy check in and friendly staff actually surprise me, and they speak English too :)
In Punta Arenas I was struggles with the language, especially in Hospital, OMG
The room is very clean and pillow is perfect with the very soft linen
Breakfast also Best, from what I experiences in other hotel in Chile city and Punta Arenas
I am back home now, but i still miss this hotel and can't wait to give a big hug and sincerely thanks to all staff
I highly recommend this hotel, and i meet lots of socker players stay here too.
Wait for my youtube review with many video to show convince my words
888Tony88We stayed at La Quinta for 1 night on our transit to Buenos Aires. This was our 2nd time staying at this hotel since we had a great experience at our 1st visit. The hotel is located about 7 mins drive to Santiago International Airport. There is a free airport shuttle to/ from the airport hotel and you must contact the hotel via their WhatsApp no +56958109482 at least 48 hours before your arrival at the airport.
The hotel room is spacious, clean, and has good sound proofing despite being close to freeway. The shower was very nice and the bed was comfortable. There is a small swimming pool, sauna and gym on the ground floor of the hotel.
We had our dinner at the only restaurant in the hotel since the hotel location is far from the Santiago town.
We ordered a club sandwich and soup of the day to share. The sandwich was nice but the pumpkin soup was a bit cold.
YYNFThe service girl at the front desk is very good. Whether arranging check-in, arranging breakfast or answering various inquiries, she does her best and is enthusiastic. Her English level is also very good. Security is always open and greeting. The beds and supplies in the house were all clean and dry. The room on the side was bright and bright, and the scenery outside the window was beautiful. The tallest tower in America on the left and the famous snow-capped mountains in the distance on the right were clearly visible. Overlooking a quiet yet lively street. It is only walking distance from the supermarket at the foot of the tallest tower, opposite the Starbucks and below, surrounded by pizza, McDonald's, KFC or other hotel restaurants. The transportation is convenient and safe. The breakfast is rich and delicious. Yogurt, cheese balls, kiwi fruit, ”sweet twists” and coffee are all my favorites.
AAlexandra Staigeri had just arrived Santiago , for my first time, - i am familiar with the chain name so booked it
--
from the moment i arrived, every staff member from the front desk, bellmen, housekeeping,... was so so friendly, helpful, caring. I stayed a week, ---
there is a spa, pool, bar, restaurant, outside space
i adore the nespresso machine in the room as i drink coffee
free breakfast, across from a mall and grocer...
just take an uber to town
nearby to parks and hillside viewpoints
clean, comfortable, quiet, just made sense
--- fantastic customer service all around ...the bed was huge, and very comfortable
GGuest UserThere was a disjoint between the restaurant and hotel. System needs improvement. No wardrobe in room surprised me. Good beds. Room in average condition. It took 25 minutes to check out (no waiting that’s simply the time it took for what should have been a simple admin procedure). People are very nice they just need improved operating processes.
11182229487The room facilities are complete, the hygiene is good, the environment is very good, and the hotel service is good. The room facilities are complete, the hygiene is good, the environment is very good, and the hotel service is good. It is worth staying next time
AAnonymous UserThe room is very large and faces the terminal. It is very convenient for overnight transfers. The breakfast is also good. IHG members can apply for a check-out.
JJon BarfootThis was not our usual pick for Santiago but we had meetings nearby and took a chance. The suburb that Almasur resides in is a quirky and friendly neighbourhood with a charming plaza of restaurants, cafes and bars. There are a few private schools and colleges, the Main Street is cobbled and lined with Plane trees so it has an atmosphere rather like Paris!The hotel is brand new and perfect for business with large rooms. The cafe bar down stairs is great for working and meeting. I will be staying here again.
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