Room spacious and clean, bed comfortable, sheets and towels good quality, AC works well and is quiet, breakfast absolutely great with excellent coffee and outstanding offerings, check-in fast and friendly. I wish we were staying at Novotel Salvador longer.
We had Seafood Risotto at the restaurant and it was very generous with the seafood, but took about an hour so bring a book if you plan to eat dinner here.
Hotel com excelente estrutura e uma vista linda (piscina, área externa em frente ao mar, sala de jogos). Os quartos são antigos, mas espaçosos. A limpeza do restaurante que pode melhorar um pouco e o café da manhã (itens descobertos com moscas voando toda hora).
O hotel e o quarto estava relativamente limpo... Os elevadores com problemas ou em manutenção. Tive que usar as escadas depois de esperar um tempão, e a saída de emergência dá para a cozinha do restaurante, a gente fica perdido sem saber achar a saída. Para subir de escadas é ainda pior, não é fácil encontrar a entrada. Imagina se eu estivesse em um andar mais alto...
Bom quarto. Espaçoso, bem limpo e iluminando. Não experimentamos o café da manhã, mas o hotel nao tem restaurante, que é um ponto negativo. Mas parece que isso é um padrão do ÍBIS. Bom curto benéfico.
A estrutura boa, café da manhã perfeito localização também boa, o que deixou a desejar foi a piscina que no dia que fui tava tão suja, mais tão suja que já estava ficando cinza (nem verde era) e se aproximou um funcionário da aérea da limpeza e perguntamos se ia limpar ele disse que não (detalhe era uma sexta) então não podemos desfrutar da piscina nas nossas 2 diárias
Hotel bem localizado, bom café da manhã e excelente atendimento, pecou um pouco somente na limpeza, tive uma boa experiência e recomendo.
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AAnonymous UserThe location and significance of this hotel is unknown. I thought it was a hotel by the sea, but it was not by the sea. It is not very safe to walk to the sea or to the surrounding restaurants (the security guard said). The hotel's swimming pool is small and average. Breakfast was mediocre. The location is an hour away from the city. Although the service attitude is very good, it is difficult to give high marks.
GGuest UserPros:
* spacious clean room
* good breakfast opening at 6:30am sharp (doors are locked before then), with lactose-free milk and gluten-free options
* okay pool area (no greenery though)
Cons:
* the A/C was weak, but after running it for one day the room was sufficiently cool (you do need a card in the slot during that day...)
* no ”Do not disturb” sign to hang onto the doorknob
* the desk in the room was small and very annoying for laptop work (round, glass)
* the chairs in the room were not comfortable at all
* out of all the staff, only one front desk person spoke English
* no laundry facilities
* no business room
* old slow elevator
* window didn't insulate from the street noise that well, but I used 33 dB NRR earplugs to block the noise that came through; there are also many rooms that don't face the street
* the front gate didn't open automatically with my key; had to wait for staff to open it; other times it was left open
LLorne M.Room spacious and clean, bed comfortable, sheets and towels good quality, AC works well and is quiet, breakfast absolutely great with excellent coffee and outstanding offerings, check-in fast and friendly. I wish we were staying at Novotel Salvador longer.
We had Seafood Risotto at the restaurant and it was very generous with the seafood, but took about an hour so bring a book if you plan to eat dinner here.
AAndréHotel well located, breakfast with good options, shower with low pressure and it took a long time to heat the water, smell of mold in the rooms (needs renovation and painting), attentive service, in short, it is a good accommodation option, but it can to improve
AAna SuellenPéssima experiência com relação ao estacionamento do hotel. Não tem sequer por onde pedestre sair. Tive q descer uma rampa péssima sem sinalização por onde pedestre deveria andar. Péssima experiência. Péssima estrutura de estacionamento.
Precisam melhorar sinalização e estrutura de estacionamento, bem como colocar carregador para carro elétrico. Uma rede como Accor seria o mínimo.
GGuest UserCome on, I'll give my fair and honest assessment...
From the initial service of Catussaba resort I don't remember the name of the official, she, very friendly and gentle, served us super well... we arrived a little before the scheduled time and have already made us available from a room... as we were in 4 (one couple and two children) we expected the room to be ready to receive us... the bed sofa was unrecognized, we asked and soon more resolved... when I went to sleep in my bed I realized I had a screen of blood apparently and I went to watch well until Hair had... we called for the reception and asked him to exchange the bed copper for gentleness... when we returned to the room, I saw that the sleeve was no longer... apparently had changed, however, When I pulled the cover to sleep... I felt wrong because they had the job to turn the dirt copper bed...
Oh, we asked three times to change the control of one of the TV or to change the batteries... we left there without anyone having solved a so simple problem...
Another issue that is worth noting is that the hotel has to check urgently... on the air exhaustor of room 217... was not working! My children on the second day no longer took advantage of the hotel because they were sick and the air quality worsened the situation even more. Things that should not pass unnoticed!!!!
The hotel has a varied breakfast, everything very tasty, the hot pool, the staff working in this area needs more training because one is playing the client to another... perhaps the workforce is heavy because there are few professionals for demand ( holiday).
The park the children loved, the beach is beautiful! The hotel structure is very good! The night is a super pleasant climate!
GGuest UserHotel muito agradável, Augusto e Patrícia nos atenderam muito bem! Ótima localização e vista. Nossa segunda visita em duas semanas… Já virei cliente.
Obs: Infelizmente, toalhas de banho são extremamente encardidas, as do chão parecem as de rosto, mesma cor e tamanho.
GGuest UserWell, we have stayed at this hotel before. It's a great place for those going with children... they have recreation, a great breakfast and cleanliness and satisfactory service. However, when we were checking in, the girl at the reception informed us that we only made the reservation for a couple and that children were not included... I don't know if the problem was with the hotel or with TRIP as it still avoids embarrassment as the reservation was made with the correct number of guests. The Wi-Fi leaves a lot to be desired... it almost doesn't work! Ah, the toilet in the room (65) is terrible! To carry out our needs, we sat without support, because I don't know what kind of engineering it was, we sat and stood on our toes! Very high and extremely low sink… but overall it was good and I would go back…
GGuest UserGood hotel 3*, all clean, rooms comfortable, new equipment. Service very enjoyed. E
There is a swimming pool in the hotel. Good breakfast, there is something to choose from. The hotel is worth its money.
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