I spent 4 nights, the location of the hotel was great 2min walk from the train station and 17min to the tourist area.
The room was spacious and clean.
No slippers or shower cap , hand gel and shampoo were almost empty, no refill of paper towel. the water was provided only for the first day
The hotel accepts only payment with card
The room was very clean, the bed was very comfortable, a bottle of water was provided, disposable slippers, bathrobes were provided, and toothbrushes could be requested at the front desk. The room was well soundproofed. Overall, this is a very good four-star hotel in Europe, about 600 meters from the train station. The check-in at the front desk was too slow, and there was only one person at the front desk after 9 o'clock in the evening.
Friendly & helpful reception . Good & cause room . Free soft drinks ( water & cola) , coffee & tea. The room has to be cleaned better. The train station is close the hotel. 15 minutes by train to downtown of Brussels
The hotel is near the airport and has connection to Brussels. The rooms are dark and that makes them appear not clean.
Entrance is at what I call back of the building and reception doubles as bar. Breakfast and dinner are available but I didn't try as €14 for breakfast is too much.
As long as price is low it is a good budget stay would not want to pay above €60 (another €5,50 per person is due at check in for local tourist tax) per night but below that level it is fine.
The major positive aspect is the walking-distance proximity with the airport terminal. The rooms are also fairly spacious. The service is not exceptional, but it’s not inadequate either, rather middle of the road.
However, the rooms are in need of some attention, especially for a Sheraton:
- the TV set was defective (it would spontaneously turn off after a few minutes of use),
- the shower gel and soap bottles were practically empty,
- there was only 1 not-that-large towel per person which is inadequate to take more than 1 shower, (e.g. if one wants to take a shower both in the evening and first thing in the morning), and
- the amenities were all upon request with practically nothing included in the room upon arrival (and, even when reception was asked for items that were listed as included upon request, they didn’t necessarily provide, e.g. bath robes), which makes asking rather uncomfortable.
If the price is reasonable, the convenience of the location is probably the saving element of this hotel.
Good airport hotel to stay but surprised to find that airport hotel doesn’t have shuttle to the airport. One has to take the public bus to the airport.
The room is nice, newly decorated, clean and has a kitchen. The breakfast is also good. The hotel is located in a remote area, but the price/performance ratio is good. The only problem is that the booking is very popular and the check-out date cannot be delayed. But overall it is worth recommending.
We came here for the business trips. The reception desk was helpful but the team members were maybe freshly new staff? They made a few mistakes (yes, two of them).
But in general the shared space is very good, there is space for working close to the reception desk, as well as fitness room! Perfect equipment! Meanwhile there is a pool zone, lovely place!
Breakfast service is genuinely good! Great location which is very close to the international airport.
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AAirborn63The hotel is near the airport and has connection to Brussels. The rooms are dark and that makes them appear not clean.
Entrance is at what I call back of the building and reception doubles as bar. Breakfast and dinner are available but I didn't try as €14 for breakfast is too much.
As long as price is low it is a good budget stay would not want to pay above €60 (another €5,50 per person is due at check in for local tourist tax) per night but below that level it is fine.
AAnonymous UserThe major positive aspect is the walking-distance proximity with the airport terminal. The rooms are also fairly spacious. The service is not exceptional, but it’s not inadequate either, rather middle of the road.
However, the rooms are in need of some attention, especially for a Sheraton:
- the TV set was defective (it would spontaneously turn off after a few minutes of use),
- the shower gel and soap bottles were practically empty,
- there was only 1 not-that-large towel per person which is inadequate to take more than 1 shower, (e.g. if one wants to take a shower both in the evening and first thing in the morning), and
- the amenities were all upon request with practically nothing included in the room upon arrival (and, even when reception was asked for items that were listed as included upon request, they didn’t necessarily provide, e.g. bath robes), which makes asking rather uncomfortable.
If the price is reasonable, the convenience of the location is probably the saving element of this hotel.
ZZhuGood airport hotel to stay but surprised to find that airport hotel doesn’t have shuttle to the airport. One has to take the public bus to the airport.
GGuest UserPleasant stay at this hotel. The gym is amazing and new, room clean. I did notice a very bad smell at times coming up through the bathroom however I didn’t approach the hotel about it. Customer service great when checking in however there was always a long queue. When I checked in they advised I received a complimentary room upgrade. The prices at the bar and cafe are quite pricey, it is about 3.6km from the airport so they recommend a taxi if you don’t arrive in the shuttle times. I did catch the shuttle in the morning that they have which costs €6.
Ttoshihiko1595It was very clean and the staff were friendly, so I had a pleasant stay!
It's about 15 minutes by Takashi or 25 minutes by train from the airport, so it would be better if the location was a little better, but the value for money was good and I was satisfied.
GGuest UserThe hotel was fantastic, the people were great! The only problem I had was they had a washer and dryer to use but it took 4 hours to do two loads of laundry that cost me $30.00. Because we were traveling backpack that was one of the most important things on our trip. So it was a great disappointment. Other than that the hotel was fantastic and again the customer service was really good. I would definitely stay there again just make other plans to do laundry.
GGuest UserWe came here for the business trips. The reception desk was helpful but the team members were maybe freshly new staff? They made a few mistakes (yes, two of them).
But in general the shared space is very good, there is space for working close to the reception desk, as well as fitness room! Perfect equipment! Meanwhile there is a pool zone, lovely place!
Breakfast service is genuinely good! Great location which is very close to the international airport.
FFennudeguowaThe room was very clean, the bed was very comfortable, a bottle of water was provided, disposable slippers, bathrobes were provided, and toothbrushes could be requested at the front desk. The room was well soundproofed. Overall, this is a very good four-star hotel in Europe, about 600 meters from the train station. The check-in at the front desk was too slow, and there was only one person at the front desk after 9 o'clock in the evening.
GGuest UserThe hotel is a little far from the city and not served by transport, but if you are driven it is very good.
Clean and good service, I recommend
MMimi1990I spent 4 nights, the location of the hotel was great 2min walk from the train station and 17min to the tourist area.
The room was spacious and clean.
No slippers or shower cap , hand gel and shampoo were almost empty, no refill of paper towel. the water was provided only for the first day
The hotel accepts only payment with card
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