I had a truly wonderful stay at this hotel in Semporna! The highlight was definitely the breathtaking sea view from my room. The room was clean, cozy, and well-maintained, with all the basic amenities provided.
The staff were friendly, helpful, and always ready with a smile, making me feel welcomed throughout my stay. I also appreciated the convenient location, with easy access to the jetty and nearby eateries.
If you’re looking for a relaxing getaway with beautiful views and warm hospitality, I highly recommend this hotel.
its very strategic location when you transit at kota kinabalu international airport.just 5-8 minutes distance from kota kinabalu international airport to this K avenue when not the traffic jam period.its only Rm6-Rm10 by Grab Car👍
but this time comfy house looks like abit disappointed🤔️ the bathroom is really smell bad and few cockroachs at the basin😨and the one who live to the next door is noisy at midnight time,cant get a good rest for me and my family when we have an early flight at 7am.
Hotel near Kota Kinabalu City Center,Kota Kinabalu69.2% of visitors choose this area
GGuest User2025.06.19
I had a wonderful stay at this hotel! The check-in process was smooth and easy, and the hotel itself is beautiful with clean and comfortable rooms. What made the experience even more special was the thoughtful service. they helped me arrange a birthday cake in advance and even gave me a free room upgrade. I truly appreciate the warm hospitality. Highly recommended!
We had a perfect time at Eaglebay Retreat. It’s truly an undisturbed paradise. You have an entire house and hundreds of meters of coastline all to yourself. Every morning, you can wake up in the sunshine and decide whether to go snorkeling or just relax in the sun—you have the choice. The sunsets were always perfect, and experiencing them on a paddleboard is far better than being in a crowded place like KK.
At the same time, the retreat offers a wide range of activities that are both rich and reasonably priced—paddleboarding, jet skiing, kayaking, and more, so you’ll never feel bored.
During our stay, Arlyn and h is family provided us with everything we needed: they inflated our paddleboards, helped us arrange sea activities, climbed trees to pick coconuts for us, and prepared delicious meals. Whenever we needed them, they were always available, without intruding on our privacy. Their presence was always perfectly balanced.
I would also like to thank Faizal, who did a lot of work before our arrival, and Jamri, the kind lady who helped us recover our lost Apple Pencil during our stay. She assisted in finding it, came up with several ways to return it (considering Eaglebay Retreat’s remote location), and finally delivered it to my friend personally, asking for nothing in return. Your kindness will be remembered.
Yes, I think we would definitely recommend this place to our friends, and we will visit Eaglebay again in the future.
The hotel is located in a small town. The overall design is garden-style. The environment is very satisfactory. You can see the sky full of stars when you look up. The butler provides group service throughout the whole process, and there is no barrier to communication in Chinese. The only drawback is that the suite only has one room card, which is not very convenient. The other overall is very good, and the facilities are also good. It is a hotel worth recommending~
It takes about 20 minutes to get there from the pier. You can go directly into the sea from the room. The water is very clear. You can see the sea as soon as you open the French window. You can also see starfish and fish around the water house, and small crabs on the wooden stairs. Breakfast, lunch and dinner are included, and there are afternoon tea snacks in the afternoon. There are seafood, crabs, squids, shrimps and some blanched vegetables every night. The stay experience is not bad. Since it happened to be Christmas, I also caught up with the hotel's fireworks celebration! It is recommended to order deep diving directly from the store. The accompanying crew not only has good photography skills, but also gives deep diving photos and videos! ! Love it!
Hotel near Kota Kinabalu City Center,Kota Kinabalu69.2% of visitors choose this area
GGuest User2025.01.27
Let me talk about the advantages first: good location, very convenient surroundings
The complaint is that there are apartments of various brands in the building, the elevator is very slow, usually you have to wait for 5-10 minutes
We will add WeChat before checking in, communicate in English throughout the process, the attitude is very average, the service awareness is not as good as Thailand
The biggest problem is the bathroom, the space is small and there is no curtain, so the water will splash everywhere; secondly, the water heater has a big problem. The top head can only produce cold water, and only the bottom one can produce hot water
We had to change to a mountain view room on the second night, but the water heater switch was not turned on. The child was anxious to take a shower and looked for a long time without instructions, which was also very strange!
In the end, I could only use WeChat to find customer service and ask someone to come to the door, but it was still leaking. The water output was very small and could only be used barely.
The overall experience was not very good. The shower in another self-service apartment we stayed in later was normal.
There is no conclusion after negotiating compensation with the other party
If you are used to staying in a hotel, it is recommended not to try it
It is self-service throughout the process, and the customer service response is not very timely, which is a bit strenuous.
I am a family of three, and I brought two little girls from my relatives. I booked a standard room and a triple room. The triple room is actually the kind with an extra bed. The price is more than 4,500 per night, which is actually a bit expensive, but there was no way to communicate when booking, so I had to book it this way. From email communication to airport pick-up to the final airport drop-off, it was actually very smooth, which shows that the tourism service of this route is very mature. If Chinese people want to travel to the island of Semporna, they can rest assured. It takes less than an hour by boat from Semporna Pier. After arriving, we are taken to the restaurant for lunch. There are not many varieties of three meals a day, and they are relatively simple. The service staff are very friendly. Outside the wall of the standard room we stayed in is the house of local residents. As long as you stand on the plank road from the pier to the hotel for a while, there will be local people rowing boats to sell seafood and coconuts to sell. Many Chinese tourists will buy seafood to the restaurant for processing. It is very interesting to bargain, which is also an experience. There are also local children playing on the beach, but some will ask tourists for money, and some are very simple. I bravely entered the village and walked around. It was really dirty and smelly, haha! There are also very famous water houses on the island, but they are not together with this resort. You have to walk a little bit, and there is a fee to enter. Let's talk about the sea next to the resort. It is really beautiful. Although the beach is very dirty and there are all kinds of garbage, the sea is really beautiful. You can see the clear bottom by the beach. There are starfish, corals, various small fish, and a veritable jelly sea. We did not sign up for a sea tour to other places. We asked and it was about 65 Malaysian ringgits per person. We stayed for 2 days. We snorkeled at the pier of the resort. The staff was very good. We said we wanted to see turtles, so we dragged a lifebuoy to take us to the place where we could see sea ghosts (actually the water house). To be honest, the quality of tourism practitioners is much better than that of our country. If you don't have high requirements, or are a beginner snorkeler, snorkeling at the pier is actually enough. It doesn't matter if you can't swim. Life jackets, lifebuoys, and responsible staff will satisfy your yearning for colorful underwater time.
Hotel near Kota Kinabalu City Center,Kota Kinabalu69.2% of visitors choose this area
GGuest User2025.07.13
This homestay is located in the heart of Semporna town, very close to the seafood market, supermarket, food stalls, and night market. There is a self-service kitchen and washing machine on the third floor, which is very convenient. What's more, the front desk lady speaks Chinese very well and is very attentive. Because I was sick with a fever, she took us to the clinic for injections. Thumbs up
Overall the room is nice.. clean.. and also big.. check in and check out also easy.. pool also clean and big.. our kids really enjoy to stay here.. the host is very nice and helpful.. thank you so much.. will repeat to stay here again soon.. ✌️
Great
89 reviews
9.1/10
Price from
PHP 1,884
per night
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