Business Hotels in Connecticut, United States

I took the train from Manhattan to Waterbury. After getting off the train, I walked along Grand Avenue for about a few minutes to the hotel. I came alone to attend my child's graduation ceremony, and I didn't have high requirements in all aspects, so the Marriott hotel fully met my needs. Because of the language barrier, some issues were communicated through Ctrip customer service. I felt that Ctrip's butler service was timely and effective, and I was satisfied.

Everything went well until the second night we found the room was not cleaned when we came back. We stayed in this hotel in 2019. It seems after Covid the hotel service has been declining quite bit.

The room was clean, brightly lit and suitable for work. The reception was very warm, there were many varieties of breakfast, and I would visit again for my next trip!

The room is large, comfortable, and a good experience. The surrounding oxygen is also sufficient. There is a supermarket nearby, which is also very convenient. I will continue to stay next time. It’s also very convenient to take the train to Manhattan, haha, perfect

Breakfast has porridge, fruit, vegetable scallions, various milk, yogurt, juice, hot coffee. Suitable for travellers. The location is super good and direct access to Bradley International Airport. It is convenient to take a taxi. The hotel has a shuttle bus. The service staff here are enthusiastic, serious and capable. Can solve practical problems and think for the passengers. Many thanks to Tyler for helping me and my children, and wishing Tyler and his family and colleagues a good job.

Although I completely lose my appetite for a few days, breakfast is the richest among all hotels in the United States.

Very general

I reserved my stay with trip.com and was over charged by the hotel. The manager won't return my calls.

Room clean and tidy

For example there was not toilet brush, and not foucet with flexible tube. We could not use the wifi and the man in the reception gave us a phone no to ask them how to solve the problem instead of doing it himself. Poor service ”by Hilton”