Latest Reviews for East Java Hotels

Shangri-La Surabaya
4.7/5100 Reviews
Sawahan
Was lucky enough to be upgraded to Executive Club for my 14 night stay and must admit we made the most of it. Breakfast cooked to order, afternoon tea, 6pm wine and great choice of cooked eats, cheese, cakes/puddings etc which meant we didn't need to go for dinner. Room was good with modern tv with lots of channels and enabling smartview from mobile/tablet (internet was strong throughout hotel). Bathroom was great with fantastic showers and a bathtub which filled quickly. Bed was huge and comfortable, blackout curtains and subtle lighting to enable sleep at any time and aircon worked perfectly and quietly. 3 restaurants on site for the odd night we fancied straying from the executive lounge. Restaurants were a little expensive perhaps but it's a 5 star hotel so to be expected. Pros: Good rooms, strong internet, great showers, Executive Club - OUTSTANDING staff/customer service in all areas of hotel and unbelievably charming staff. Cons: Desperados bar in the basement had good live music but was very disappointing (best avoided unless you are in a group).
Vasa Hotel Surabaya
4.7/5152 Reviews
Sukomanunggal
amazing stay like always all the front office staffs are amazing
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
4.7/5126 Reviews
Dukuh Pakis
Frie day staff, convenient to the mall. Well appointed rooms although sound proofingnqith neighbouringneoom can be improved. Couldn't talk normally in the room due complain by an extremely sensitive neighbouring room guest. I could hear him especially his closing and opening of doors but he had to complain about my normal volume discussion in the room.
Hotel Majapahit Surabaya MGallery
4.7/5167 Reviews
Tunjungan
I stayed in Heritage studio room 58. The ambience of hotel gives you a feeling like you are Royalty and stay in this Heritage hotel with a history of Indonesia’s freedom era takes you back to the old times. It’s better to stay in Hotels like these which are historic yet have every modern gadgets in the rooms. It’s an experience which can’t be described in words. The Garden outside your rooms and a tea/ coffee in morning sitting in the bench in Garden makes life pause. There are many hotels in the vicinity but they are all standard hotels like Double Tree, Four Points Sheraton which are Urban new age hotels but very corporate types. It’s ok to break out sometime to explore hidden gems like these. Coming to Surabaya and not staying in Hotel Majapahit is a crime. Smooth check in and check out process. Very courteous house keeping staff, concierge and reception. From the maintenance standpoint doesn’t look a bit like it’s 100+ years old construction. Maintained so well and the furniture in the room gives you the vibes of history yet are so artistic. Do explore this extra ordinary Hotel in middle of a bustling street. A stroll in the night will boost up your mood. 100% staying in this hotel again whenever I come to Surabaya.
Grand Surya Hotel Kediri
4.3/529 Reviews
Dear Grand Surya Kediri, I had a great stay here from 21 to 22 July 2022. The room is spacious and clean. We also got an early check-in and a great view from the room. Special thanks to these hotel staff : - Ms Shella the guest relation, who did amazing job for my mom's birthday set up in the room. Not only that, she has been attentive and welcoming to the guests. - Ms Ollin the front desk who is really nice and informative. The check in process is a breeze and she also helps with the spa arrangement. - The concierge, the spa therapists (sorry, we forget your name) who also have been doing great job to assist and service us. Please keep up this level of service. Hopefully we can come here to stay again if we are at Kediri. Sincerely, Gunawan
The Alana Surabaya
4.3/572 Reviews
Gayungan
Staycation with my family for 5 nights. Cozy rooms with very good view and free minibars. Semi indoor swimming pool so we can swim anytime without worry about hot sunshine. Sauna room next to swimming pool makes more pleasant experiences. Good breakfast with many variations. There are some branded restaurants, coffee shops and minimarkets near from hotel and only 10 minutes go to center of city. Health protocol applied in this hotel but the crews shouldn't hesitate to remind the quest who doesn't follow the protocol well for example: not use plastic glove and face mask is lowered in restaurant. So... I recommend this hotel very much especially for staycation with family.
Java Paragon Hotel & Residences
4.3/5127 Reviews
Dukuh Pakis
A good hotel in the new part off Surabaya. Big mall om walking distance. The hotel is clean and modern. The interior StyleWriter is a bit mixed up modern and classic. Not really clear. Rooms ok. The breakfast is really asian with All asian food. There is some cerial and Bread. Coffee Not really strong. The hotel is located in a Busy area with No traditional Markets nearby. The area is Not really good for a walk outside.
Swiss-Belinn Airport Surabaya
4.6/5215 Reviews
Location is perfect! Near airport. It will be the first choice for anyone who looking for morning flight stay. The hotel was new! Great service! The room was clean and comfortable. They have swimming pool and mini gym. Breakfast was great! Very a lot of choice from indonesian food to western food. The staffs were great service! Even the security help me a lot to packing my boxes.
Holiday Inn Express Surabaya Centerpoint
4.2/585 Reviews
Sawahan
Acceptable standard as a HIExpress. Room is average size, bathroom a little small and towels looking a little tired. Got a lousy view though, looking out to a roof with ladder for workers to climb to the water tank. Had to draw the curtain most of the time. Breakfast was better than the usual grab-and-go, which they also provide beside the buffet spread. Customer service from the staff was good. All very polite. Laundry facilities was pay per use. Some meeting rooms available. Easy to call ride hailing.
Aston Madiun Hotel & Conference Center
4.6/566 Reviews
Good location. Not good views. Although the food is reasonably good the service is incredibly slow and quite poor. First of all, rather than seating us the waitress recommended we go to another restaurant outside the hotel rather than eat at the hotel restaurant. We then waited almost 1.5 hours for our dinner, which was difficult with hungry children. Dishes then came out one by one with 10 minute+ intervals in-between. One dish was brought out with chillies all over the top of it even though we requested it not spicy at all. We then waited an additional 45 minutes for the replacement dish. After 45 minutes we asked the waitress where it was and she said she had “forgotten” about it and it had been sitting on the pass. She seemed to be annoyed that we had asked for a replacement, rather than actually forgetting that it was ready. Drinks came out 30 mins after the first lot of food. Like the food, they also came out one at a time with very long intervals in-between. The restaurant called our room a lot for silly things - 30 mins after we had paid and left the restaurant they called our room to ask if we had finished eating or if we were coming back, and if they could clear our table. They forgot to get a signature for something and called repeatedly 3 times in a row just to tell us they had forgotten to get a signature but that we didn’t need to do anything about it. They also knocked on the door quite late at night wanting a signature to authorise that the bill for room service for one of our rooms be joined with another of our rooms, even though all rooms were booked under the same name on the same credit card and we had had our room service almost an hour before that. Breakfast buffet has a good selection. Rooms are quite spacious. Decor could be better - its a bit barren. A fair choice for a quick stopover on your way to somewhere else

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Property Information for Tourists

Total Properties23
Number of Reviews2,518
Average Price (Weekdays)VND 2,109,471
Average Price (Weekends)VND 2,095,567